Forum Discussion
stedmana
Dec 05, 2019Brass Contributor
Embedded Quiz/Form Interactivity Intermittent and Buggy
The Stream video interactivity feature that allows you to embed a quiz or form into the time line of a video does not always work or is very intermittent at best. Our students we have a video ...
rwburns70
Aug 13, 2020Copper Contributor
schesna stedmana garrettbronner StaciaScott
Same issue with a number of our teaching staff, Form questions not loading within Stream videos. I have multiple videos and all have done this to date for all of our staff. We had hoped to use this in Sept for classes. We need a solution quickly.
Client Session ID {0} a1acd14a-b3a2-46c5-a531-f80198382d03
rwburns70
Aug 17, 2020Copper Contributor
ArchanaN Please see below.
@schesna @stedmana @garrettbronner @StaciaScott
Same issue with a number of our teaching staff, Form questions not loading within Stream videos. I have multiple videos and all have done this to date for all of our staff. We had hoped to use this in Sept for classes. We need a solution quickly.
Client Session ID {0} a1acd14a-b3a2-46c5-a531-f80198382d03
- franshapAug 18, 2020
Microsoft
rwburns70 I'm helping look into the issue - I was wondering if you had a setting called "Block third party cookies" turned on in your browsers that face this issue?- rwburns70Aug 19, 2020Copper Contributor
franshap Same as JamesTheGrayOne . Cookies only blocked in incognito mode.
Also per the query of JamesTheGrayOne , my screen has a never ending loading screen as it tries to load the question from Forms in Stream. I am using Chrome as the browser.
Below is what I see when it glitches:
- franshapAug 19, 2020
Microsoft
rwburns70 JamesTheGrayOne srmendez Thank you for the information! A few more questions for now - if you open another tab next to Stream, go to forms.microsoft.com and log in with your Microsoft account, and then reload the video page back in Stream, does that fix the issue?
Thanks!
- JamesTheGrayOneAug 19, 2020Copper Contributor
Negative, and the problem is intermittent, sometimes I can access(this time I could), other times I cannot.
Some members of my team have never been able to access the quiz.
Incognito mode is not used to access the Stream video.
Thanks for looking into this!
- franshapAug 19, 2020
Microsoft
JamesTheGrayOne when this happens can you provide more details on what you see - when you try to open the form, does a box pop up that tries to load the form or does nothing appear over the video at all? If a box pops up, is it a never-ending loading screen or does it land on something that says: login.microsoftonline.com refused to connect?
- garrettbronnerAug 18, 2020
Microsoft
Hello - we are looking into this but still cannot reproduce the issue on any browser. rwburns70