Forum Discussion
stedmana
Dec 05, 2019Brass Contributor
Embedded Quiz/Form Interactivity Intermittent and Buggy
The Stream video interactivity feature that allows you to embed a quiz or form into the time line of a video does not always work or is very intermittent at best. Our students we have a video ...
franshap
Microsoft
Aug 25, 2020Would you be able to share a "session ID" (? -> About Microsoft Stream -> "Client Session ID") from the session where you are seeing this issue, so we can investigate further? Also, what OS and browser version are you using?
SLustgarten
Aug 25, 2020Copper Contributor
Version 1.0.2230.7
Client Session ID {0} 31f30280-224f-4d2f-bffa-ffd6b9ffb4be
Your data is stored in United States
Using Chrome Thank you!
- franshapAug 26, 2020
Microsoft
SLustgarten rwburns70 srmendez JamesTheGrayOne stedmana schesna MinervaP
We're discussing with the Forms team currently, but in the meantime I have found a way to repro the issue and I'm curious if this case is why you are affected by this issue. When I am logged into 2 different microsoft accounts in the same browser, i.e. logged into one account in Stream, and in another tab logged into a different microsoft account, I have the same problem you all describe.
If you are using Chrome which it seems like you all are - If you press Ctrl + Shift + Delete and select just "Cookies and other site data", and hit "Clear Data", then go back to Stream and reload + login again, does the loading of the form work?
Obviously this is not an ideal resolution but it will help us debug the issue if this works for you.- JamesTheGrayOneAug 26, 2020Copper Contributor
Sadly there was no change... Still stuck at loading screen for assessment.
- SLustgartenAug 26, 2020Copper Contributor
Just tried the clearing the data, reloading, signing in and the issue persist.
I tried in Internet explorer. The first video took a while but it loaded the form. the second video got stuck loading the form.