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stedmana's avatar
stedmana
Brass Contributor
Dec 05, 2019

Embedded Quiz/Form Interactivity Intermittent and Buggy

The Stream video interactivity feature that allows you to embed a quiz or form into the time line of a video does not always work or is very intermittent at best. Our students we have a video ...
forms
Quiz
Quizzes
Stream
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summertime76's avatar
summertime76
Copper Contributor
Sep 08, 2020

stedmana  JamesTheGrayOne  snonnenmann franshap 

Hi,

I have been through this thread and am experiencing the same problem with no resolution that allows me to consistently use the interactive quiz feature in Stream with the settings that "only people in my org can respond" and "record name." I have two quizzes in one video with the same settings: one quiz will not load; the other will load. 

 

I changed the quiz that will not load to "anyone with the link can respond" and that seems to allow it to load. However, then I do not have a record of who responds.

 

Are there any updates re: a resolution?

Thanks!

 

  • rwburns70's avatar
    rwburns70
    Copper Contributor
    Sep 09, 2020

    franshap I have gone back to having the same loading issue of Forms in Stream. The hack of removing the permissions does solve the problem but not an acceptable one as I am tracking Form completion in the videos for marks in my course. Any rapid solution is appreciated as we are now into the term. I was relying on this as a solid solution to embed questions and track usage.  

    • snonnenmann's avatar
      snonnenmann
      Copper Contributor
      Sep 14, 2020

      rwburns70 franshap 

       

      I agree, some urgency here would be appreciated as we have logistical and course-related goals that could be facilitated by these quizzes if they were to work consistently. 

      • franshap's avatar
        franshap
        Icon for Microsoft rankMicrosoft
        Sep 14, 2020

        snonnenmann I completely understand and I'm sorry you're facing these frustrating issues with our product.  I have just implemented changes that I hope will fix the issues you are seeing. The fix includes an additional login screen that may be shown in these cases where the loading was previously stuck due to an authentication issue. The changes should be with all customers within 2 weeks, and we will update here if anything changes, as well as check in when the fix is generally available to see if it does indeed help you.

  • goodtimo's avatar
    goodtimo
    Copper Contributor
    Sep 09, 2020

    I am getting to this thread late. 

     

    Our district is  also having the same issue and look forward to the solution.  For me, ours continued to load and other times it just completely passed the point in the video it was supposed to stop at. 

     

    I adjusted it to anyone can respond and it works now to stop the video at the right spot.  It also loaded the form quiz too now.  But as mentioned before, that's not a solution yet because we need to record the peoples' name. franshap 

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