Forum Discussion
Notification for incoming calls without options to accept/decline call
Hi everyone. I have a very special customer with a special requirement... I've got asked, if it possible to notify people about incoming calls, without options to accept/decline the call. The cus...
Hi, thank you for your response.
I understand that part with the webhook but we're using Teams Direct Routing in the customer's tenant. Do you know a way to catch the incoming calls and trigger an action that is sending the information to the webhook?
As what I've found, there is no Graph API support for Teams Direct Routing.
I understand that part with the webhook but we're using Teams Direct Routing in the customer's tenant. Do you know a way to catch the incoming calls and trigger an action that is sending the information to the webhook?
As what I've found, there is no Graph API support for Teams Direct Routing.
Nivedipa-MSFT
Microsoft
Microsoftpreuley30 - The Graph API does provide support for call and meeting bots, which can handle incoming calls and perform actions based on those calls. However, this functionality seems to be separate from the Direct Routing feature.
