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Copper Contributor

Jul 20, 2021

Teams direct Routing - Why still not usable with Graph API?

Hi MS Team, at the moment at each customer we have the request of using MS Teams for calling via direct routing. But the pain with this is that we or the customer have to configure this each time...

Direct Routing

graph

LinusCansby

MVP

Jul 21, 2021

Hi,
Microsoft have added the Operator Connect to Teams, currently in public preview, that allows customers select a carrier to connect to their Teams tenant without any advanced configuration. For the customer this works similar as the Calling Plans from Microsoft. Carries uses APIs to connect to Teams and customers will be able to assign numbers from the carrier from Teams Admin Center.

https://techcommunity.microsoft.com/t5/microsoft-teams-blog/introducing-operator-connect-and-more-teams-calling-updates/ba-p/2176398

DanielFlieth
Copper Contributor
Jul 22, 2021
Thank you for your reply but this is not what i asked for. A lot of cusotmer would like to connect teams with there own PBX, thats why direct routing is also interesting. But if not usable via Graph it cannot implemented really good.
- LinusCansby
  MVP
  Jul 22, 2021
  When implementing Direct Routing with own PBX or own SBC the work you have to do in Teams/Office 365 is minor, compared to the amount of configuration you have to do in the SBC. Powershell is still available to be used when setting up Direct Routing.
  
  The best way to request things like this is via Uservoice.
  https://microsoftteams.uservoice.com/
  - DanielFlieth
    Copper Contributor
    Jul 22, 2021
    Hello, yes but like you see i ask when this will be able with graph.
    
    So the question is not how we can configure this, the question is simple, when will it possible with Graph.

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Teams direct Routing - Why still not usable with Graph API?

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