Forum Discussion
Allowing guest accounts and/or multi tenant synced users to discover new communities in Viva Engage
Hi,
We have performed a multi tenant syncronization with a company with the purpose of enabling more effective collaboration as if we belonged to the same tenant In Viva. We have invited the synced microsoft users to our Viva Engage portal. Because of the sync, the users are no longer marked as 'guests' in Viva Engage. However, the issue is, once synced the users (who are added to Viva as members, not guests) still cannot discover new communities in Viva that they have not been invited to (as if they where guests).
Is there any way of enabling this? I was looking into setting of 'Native mode' / 'non-native mode' / 'hybrid-mode' and was hoping perhaps that could be of use.
Big thank you in advance!
Hi MadeleineE
As soon as I saw your subject line, my mind went to the status of your Yammer (Engage) network. One of the prerequisites to being in Native Mode is the Yammer network consolidation. If you have multiple domains in your Yammer network, you may have to go through a network consolidation in the Yammer admin center.
Once your networks are consolidated and you take care of the other prerequisites, you will be eligible to start your Native Mode migration. Native Mode is the state you want your network to be in. Otherwise, users might have different experiences.
When you consolidate your Yammer networks, make sure you're signed in with an account that's in your primary domain. If you perform the consolidation with a secondary domain account, it could cause problems that would require help from Microsoft to resolve.
So, you're on the right track. Here are the KB articles for Yammer network consolidation and Native Mode.
Network migration - Consolidate multiple Viva Engage networks | Microsoft Learn
Overview of Native Mode for Microsoft 365 | Microsoft Learn
-Rob
