Forum Discussion
MieCiaN
Jul 14, 2021Copper Contributor
Can't fix problem with Windows Insider Program account
Hi everyone.
For several days now I keep getting an error when I attempt to fix a problem with my Windows Insider account. The screen shows below information (same as attached screenshot):
Your Windows Insider account requires attention to get Insider Preview builds.
As soon as I hit "Fix the problem" I get a message for a split of second saying "Loading. This won't take long." and it changes to "Something went wrong. We aren't able to talk to our service right now. Please try again later."
I am registered for the Insider Program and have tried several solutions that I've found on the Internet (registry keys change/add keys, start Windows Services, created new Windows profile with admin rights) - no luck.
Anyone has an idea how to fix this?
Thanks in advance for any replies.
- RRRaymanCopper Contributor
Hey guys,
I was trying to resolve this problem forever until a light bulb went off in my head! The message says exactly what the problem is, the computer cannot access the service. I have a huge HOSTS file blocking all kinds of ad and malware sites and quite possibly the service they're trying to access. As soon as I renamed my HOSTS and put back the original one, the problem went away and I was able to get W11.
Hope this helps.. Good luck!
- CopperTechCopper ContributorThank you for this! Reading your post, I realized my pi-hole ad blocker was probably the culprit. Disabled and voila!
- Deletedhttps://docs.microsoft.com/pl-pl/windows-insider/get-started
Hi, log in directly to the site from this computer.- MieCiaNCopper Contributor
- DeletedThis is a computer managed by your organization - so you don't have enough permissions. it is best to have a personal computer to test.