Forum Discussion
HotCakeX
Oct 09, 2019MVP
[FIXED] Can't Restart or Shut down my PC- Windows 10 insider build 18999 Fast Ring
UPDATE 10/18: We have released 20H1 Build 19002.1002, which includes a fix for the issue causing some devices to get stuck during shutdown or restart. https://blogs.windows.com/windowsexperience/...
- Oct 19, 2019
HotCakeX Cumulatvie Update 19002.1002 has been released in the Fast Ring to resolve the restart issue. We appreciate your patience!
-Eddie
abdulla31815
Dec 19, 2019Copper Contributor
I just faced this issue recently out of nowhere. I didn't do anything special and it was normal in my day to day usage. Didn't do any special hacks to my settings and all of a sudden I can't restart or shutdown. But if I start the pc and try shutdown/restart when in the login menu, it was able to do so I don't suspect it's hardware issues.
- HotCakeXDec 19, 2019MVP
abdulla31815 wrote:I just faced this issue recently out of nowhere. I didn't do anything special and it was normal in my day to day usage. Didn't do any special hacks to my settings and all of a sudden I can't restart or shutdown. But if I start the pc and try shutdown/restart when in the login menu, it was able to do so I don't suspect it's hardware issues.
Hi,
Which insider ring and version are you using?