Forum Discussion
HotCakeX
Oct 09, 2019MVP
[FIXED] Can't Restart or Shut down my PC- Windows 10 insider build 18999 Fast Ring
UPDATE 10/18: We have released 20H1 Build 19002.1002, which includes a fix for the issue causing some devices to get stuck during shutdown or restart. https://blogs.windows.com/windowsexperience/...
- Oct 19, 2019
HotCakeX Cumulatvie Update 19002.1002 has been released in the Fast Ring to resolve the restart issue. We appreciate your patience!
-Eddie
billvaccaro
Oct 12, 2019Copper Contributor
I too had the same problem. This is how I solved it (in my case): I changed the virtual memory setting to "NO PAGING FILE". Then Restarted. I had to force Shutdown again, but after rebooting, Shutdown / Restart behaved normally. I then restored the paging file in virtual memory, and the problem has not recurred. I suspect that there is an incompatibility in 18999 with paging files created by another build.
HotCakeX
Oct 12, 2019MVP
Thank you, that's a great info, I think you would add this to the feedback as well. i'll try it too on my PC 🙂