Forum Discussion
HotCakeX
Oct 09, 2019MVP
[FIXED] Can't Restart or Shut down my PC- Windows 10 insider build 18999 Fast Ring
UPDATE 10/18: We have released 20H1 Build 19002.1002, which includes a fix for the issue causing some devices to get stuck during shutdown or restart. https://blogs.windows.com/windowsexperience/...
- Oct 19, 2019
HotCakeX Cumulatvie Update 19002.1002 has been released in the Fast Ring to resolve the restart issue. We appreciate your patience!
-Eddie
Eddie Leonard
Oct 19, 2019Iron Contributor
HotCakeX Cumulatvie Update 19002.1002 has been released in the Fast Ring to resolve the restart issue. We appreciate your patience!
-Eddie
MDM-1
Oct 19, 2019Brass Contributor
- shawnpenoyerOct 21, 2019Copper Contributor
so if it is solved, how do i get the update if my computer wont restart??? MDM-1
- HotCakeXOct 22, 2019MVP
You can use the methods above to do it
- shawnpenoyerOct 22, 2019Copper Contributor
I have tried every possible scenario listed, with using the logout and update with the start button... it seems to install the update , but then gets locked up on the Black HP screen and never moves past this... tried this again last night and left it until this morning... no success. VERY FRUSTRATINGHotCakeX
- MDM-1Oct 22, 2019Brass ContributorSimple, you already have the solution in the post just above yours.
Just use CMD restart command when asked to restart for the update, and that's it...- shawnpenoyerOct 22, 2019Copper Contributor
Ive done this literally dozens of times without successMDM-1
- IlgazOct 19, 2019Copper Contributor
Same here, cumulative update fixed it for me.