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waptaincaffles's avatar
waptaincaffles
Copper Contributor
Oct 19, 2021

Windows 11 - Explorer forever loading folder or crashing when navigating

Using Evaluation copy. Build 22478.rs__prerelease.211008-1414.

 

When I open explorer, it will show the green progress bar in the address bar/directory bar, it'll keep loading forever without ever showing any files. This happens if I open explorer from my task bar:

 

 

Alternatively I managed to make a folder on my desktop, I can open this folder, but if I then open a folder which is nested inside this one, explorer crashes / stop responding:

 

This has been present since installing this update, sometimes everything functions perfectly, but it seems to be more of an issue as time goes on.

 

Something else I have noticed, my desktop icons will sometimes fail to load, not sure if this is related to issues with explorer, as this happens in explorer (aswell as thumbnails). Maybe something to do with indexing broken? I don't know, but you'll also notice none of the other 'quick access' / 'this computer' / 'network' are showing in the first screenshot either.

 

  • W10USER's avatar
    W10USER
    Copper Contributor
    Try NirSoftShellExView to see what non MSFT extensions you have. You might have to remove them one by one to see if they are a problem. I didnt have the exact same problem as you but did have some serious issues with File Explorer and still do to a degree. Removal of some software helped. Strangley MSFT's own PowerToys (latest 2 versions) was one of them.
    • waptaincaffles's avatar
      waptaincaffles
      Copper Contributor

      Hey!
      Thanks for the solution, unfortunately another update came out and made it impossible for me to open any sort of app, including settings / control panel. It was just totally unusable so I've fallen back to the Beta channel of the insider programme, the Dev channel was just causing me way too many issues.

       

      Hopefully your response will be of help to someone else though 🙂

      • conymsoto's avatar
        conymsoto
        Copper Contributor
        How did you do that? I have the same problem

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