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ahinterl's avatar
ahinterl
Brass Contributor
Dec 18, 2024

Windows Admin Center 2410: cannot add computers

After a fresh installation of Windows Admin Center 2410, I cannot add any servers, clusters, PCs etc. WAC gives me "You can add this computer to your list of connections, but we can't confirm it's available" when I enter a computer name (either of FQDN or computer name alone).

When I change to the Search Active Directory tab, I get: "We can’t search Active Directory because the Windows Admin Center computer isn’t joined to an Active Directory domain. It’s also possible that your account doesn’t have permission to read from Active Directory.​"

The account I use is a domain admin, and the server running WAC is definitely joined to the AD DS.

The server had the previous version of WAC installed where everything worked. Now, with the new version, that's no longer the case...

  • Carlossian's avatar
    Carlossian
    Copper Contributor

    Same issue. Tried multiple installs, changing the account the service runs under from network to local, tried reseting computer password using powershell to confirm machine is trusted. Managed to get this working in our dev envirronment once, have not been able to get it setup again in dev or live. Seems like it's never been tested and we're expected to alpha test this detritis for them.

  • JayBios's avatar
    JayBios
    Copper Contributor

    Open services, find windows admin center, go to the log on tab. It'll probably be set to network service by default, switch it to local system and restart the service. 

    • Creflo's avatar
      Creflo
      Copper Contributor

      Thanks! Adding computers via AD works now. But changing gateway access (adding groups) still not works. Getting "Error: System.DirectoryServices.Protocols is not supported on this platform" when adding groups in format "domain\group", getting ajax error 400 when adding goups without "domain\".

    • Kgudna's avatar
      Kgudna
      Copper Contributor

      this did not work for me, I had to completely uninstall WAC and reinstall it

  • JamesIversen's avatar
    JamesIversen
    Copper Contributor

    Brand spanking new 2410. Ran into troubles way back in the day and never got resolved. Now... Right out of the box and can't do the simplest of tasks. Is there any QC on this stuff, or is it spaghetti against the wall time?

  • Brian Murphy's avatar
    Brian Murphy
    Copper Contributor

    I get the same issue, I had to back out of this upgrade due to this. Been using WAC since it first came out and this install process was simultaneously the smoothest upgrade experience and the worst post upgrade experience of all.

  • nickirwin's avatar
    nickirwin
    Copper Contributor

    Glad I'm not the only one.  Tried an upgrade from 2311 to 2410 and it completely bricked our Admin Centre, couldn't even login.  Reinstalled selecting Kerberos/NTLM login auth and could then login but had same problem you had, claiming not joined to AD and received ajax errors when trying to connect to Servers via the Admin centre console

     

    Rolled back to 2311

     

    2410 doesn't seem fit for purpose

    • KazamelK's avatar
      KazamelK
      Copper Contributor

      Hello,

       

      How can I get the 2311 package 

      • JanKulbeMSFT's avatar
        JanKulbeMSFT
        Icon for Microsoft rankMicrosoft

        https://download.microsoft.com/download/1/0/5/1059800B-F375-451C-B37E-758FFC7C8C8B/WindowsAdminCenter2311.msi

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