Emails
3 TopicsReplies to booking emails/cancellations
Hi there, I set up my company bookings page and although there have now been other admins assigned, I and I alone receive email responses to booking notifications. E.g. if a client who has a meeting with a colleague of mine emails to say they are running late, don't have the link or need to postpone the meeting, it only comes to my email address. I am moving on in a couple of months so need to action this before then. I cannot see in the settings/ set up how to amend this. TIA33Views0likes0CommentsQuery regarding automatic booking confirmation email
Hi there, Firstly, whenever a customer books an appointment they receive two booking confirmations - I would like for them to receive only one. They look somewhat similar, but one looks more "official" than the other - having our logo, and overall more pleasing to look at. The other email is just a link to the meeting. I have tried turning off 'Send a meeting invite to the customer' (from 'Booking Page' > 'Default scheduling policy') but this does not seem to do anything. I would like to get rid of the "unofficial" one. Secondly, the "official" email the customer receives has a "Price: Free" in the email - how do I get rid of this entirely. Thanks in advance! M Price: Free Two emails - want to get rid of the bottom one!424Views0likes0Comments