KNOX
2 TopicsAndroid enrolment stuck at installing apps
Hi, We are seeing some issues lately with device enrolment on Android with the wizard getting stuck at installing required apps, even with one app (Intune). I've seen a few posts at the start of the year where this issue also persisted which suggested it was a Google issue, which would seem true here as the issue occurs across multiple tenants. So far we've tried: Leaving the device for 2 hours to install apps Different Android enrolment profiles (Dedicated is primary method) Enrolling via Knox and QR methods Multiple devices Multiple Wi-Fi networks Multiple tenants (one being completely green-field) Removing all entries of the device in Intune and Entra ID before attempting re-enrolment Removed all apps from configuration, leaving just the Intune app as default Unassigned all enrolment restrictions Intune does create a device entry for the device despite not reaching the home screen, with configuration policies showing as successfully applied. Registering the device with Entra is more temperamental though. As mentioned, Dedicated enrolment is our primary method. We did see that a previously enrolled device did successfully enrol when using Fully Managed but this doesn't help us. A new device that had never been enrolled before did enrol successfully and quickly but have yet to it again. We are using Samsung devices running Android 14.439Views0likes3CommentsHow to disable Android Developer options? (BYOD)
Hi folks Ran into a pickle with trying to disable Developer options on Android for the Personally owned devices aka BYOD, but at least from Configuration policies I did not find this option - there was a way to disable USB debugging which is not quite it. There seems to be an option under OEMConfig (with Samsung Service Plugin) but we currently do not have a Premium license even though the Debug mode seems to not require it. Right now the policy returns an error even though I have the app and policy in place seemingly as its supposed to be. Step 1: Microsoft Intune - Add to UEM (samsungknox.com) At least based on the Google documentation for Android device management it seems that this option should be supported for Mobile device management: Apply settings for Android mobile devices - Google Workspace Admin Help I have also taken a look at Fully managed configuration options but there does not seem to be any reference to Developer options but rather indications to Debug mode which I would guess is the same thing? Android Enterprise device settings in Microsoft Intune | Microsoft Docs But if at all possible I would rather resolve this option within the BYOD model.5.4KViews0likes1Comment