Unleashing Success: The Impact of Advanced Support for Partners on Microsoft Cloud Businesses
Unleashing Success: The Impact of Advanced Support for Partners on Microsoft Cloud Businesses A blog post by Asher Nierman, Sr. Campaign Manager at Microsoft Are you a Microsoft partner who wants to accelerate your cloud business, differentiate your solutions, and grow your customer base? If so, you might be interested in Advanced Support for Partners (ASfP), a paid partner offer that provides you with a range of benefits to help you succeed on the Microsoft Cloud. ASfP is more than just a support plan; it is a comprehensive partner experience. The Partner Success Account Manager (PSAM) and the global team of experts alongside them provide the foundation of the ASfP offering. Additional layers include Microsoft-direct consultative technical guidance, improved reactive support, and various components that help Partners grow and expand their operations to new levels. But don't just take our word for it; we have data to back up the value of ASfP for our partners. We recently conducted an analysis of the impact of ASfP on the partners and the results are impressive. They clearly show that ASfP partners outperform non-ASfP partners in several key areas. Microsoft AI Cloud Partner Program Impact We compared the performance of ASfP Partners and non-ASfP partners and found that ASfP partners have a significant advantage in attaining Solutions partner designations and growing their cloud business. Here are the highlights from our analysis: ASfP partners have a 47% uplift in Microsoft AI Cloud Partner Program Capability Score, which reflects their overall cloud maturity and readiness.* ASfP partners are 2.2x more likely to have at least one Solutions partner designation, which demonstrates their proven expertise and technical capability and success in the Microsoft Cloud* Microsoft Cloud Revenue Uplift Building on the success of ASfP partners in the Microsoft AI Cloud Partner Program, our analysis reveals further compelling advantages when looking at actual revenue uplift for three primary solution areas, Microsoft 365, Dynamics 365, and Azure. Here are the highlights from the study: ASfP partners have a 3x deployment rate across Dynamics 365 solutions, ASfP partners have a 1.7x deployment rate across Microsoft 365, 1.7x, and For Azure, ASfP partners drive 92% more Azure Consumed Revenue (ACR), vs the control group.* These results show that ASfP partners are more capable, more differentiated, and drive more Cloud revenue than non-ASfP partners. Advanced Support for Partner Satisfaction But that's not all. ASfP partners are highly satisfied with their PSAM and have a higher overall partner satisfaction (OSAT) than non-service plan partner OSAT. From active ASfP Partners: ASfP partners rate their Partner Success Account Manager (PSAM) 4.8 out of 5, indicating a high level of satisfaction with the account management and guidance they receive.* ASfP partners rate their proactive services satisfaction an average of 4.7 out of 5, based on 7,500 delivered services that help them improve their cloud skills and solutions.* ASfP partners have a higher overall partner satisfaction (OSAT) score than non-service plan partners, reflecting their positive perception of the value and support they get from Microsoft.* This data serves as a testament to the value ASfP partners place on the personalized and proactive partner experience provided by ASfP. They also highlight the importance of the PSAM, a key differentiator and trusted advisor who helps partners navigate the Microsoft partner ecosystem, align their business goals with Microsoft priorities, and leverage the best resources and opportunities to gain skills and knowledge that leads to expanded cloud businesses and offerings. How to Join ASfP and Start Your Journey to Success If you are interested in joining ASfP and benefiting from the partner experience and impact that we have described or to speak directly with our team to discuss your unique needs and to assist with options, please complete this form today. ASfP is a paid partner offer, though we believe that the value and return on investment that ASfP delivers far outweighs the cost. A quote from one of our Partners and documented on the ASfP Website in a published success story: “Our experience in ASfP has been invaluable and is directly correlated to our ability to serve more customers, across more technologies, and with higher levels of customer satisfaction, which has allowed us to exceed our growth targets and properly plan for the future.” Lance Wilson, CEO – AMG Services. Premier Support for Partners For Partners seeking the highest level of technical enablement and support, another option for Partners to consider is Premier Support for Partners (PSfP). This offering includes benefits, features, and add-ons beyond those in ASfP and is a great option depending on needs and budget. To learn more, please visit Microsoft Premier Support for Partners and leverage that form to speak with a PSfP specialist. We hope that this blog post has given you insights into the impact of ASfP on our Partners and how ASfP can help you achieve more across the Microsoft AI Cloud Partner Program and Microsoft Cloud. We invite you to join ASfP and continue your journey to Microsoft partner success with us. To speak with an ASfP Evangelist, complete this form today. *The ASfP Impact slide with additional information and sources can be found here.* Additional resources available to you: Visit the ASfP Website Visit the PSfP Website Stop by the ASfP Partner Community Download the ASfP Fact Sheet View the ASfP Impact Slide Book a meeting with an ASfP EvangelistMicrosoft Incentives Webinars & On-Demand Content
Click here for the MCI Partner Landing Page for Webinars & On-Demand Content MCI Partner sessions are dedicated to assist Partners with questions related to new and/or existing incentive offers in MCI. In this page, you will find upcoming adoption call or webinar events that you can register to attend or listen back to past recordings. Important! The events below will be recorded so you can watch again or share with anyone who was unable to attend live. Simply use this landing page to access the recording after the event ends. Also, materials for these events will be provided. Simply click on the event link from this page to access the attachments for the event. We look forward to connecting with you. Experience Beginning in July 2024, Partner Operations will host global calls in English, featuring real-time audio and subtitle translations provided by KUDO AI Interpretation. The languages offered for audio/subtitle translation are Japanese, Korean, Mandarin, LATAM Spanish, Brazilian Portuguese, German, Canadian French, French, Italian, and Hindi. June Webinars * Disclaimer: Microsoft's live and on-demand content is intended for use by the Microsoft partner audience only. Use or distribution of this content for other purposes or audiences is prohibited. -- Premier Support for Partners (PSfP) and Advanced Support for Partners (ASfP) are paid partner offerings at Microsoft that provide unmatched value through a wide range of Partner benefits including account management, direct-from-Microsoft advisory consultations, the highest level of reactive support available including up to 15-minute response times on critical cases, and coverage across cloud, hybrid, and on-prem. Please review these resources to learn more and consider booking a meeting to speak directly with our teams for a better understanding of the value-added benefits of PSfP and ASfP. Book a meeting with a PSfP Specialist Visit the PSfP Website Book a meeting with an ASfP Evangelist Visit the ASfP Website Download the ASfP Fact Sheet View the ASfP Impact Slide Stop by the ASfP Partner CommunityNEW digital event! Introduction to Copilot Partner-Led Immersion Experience - June 19th
Register here. Join us for a 45-minute session on June 19, 2024 on how to use the recently launched Partner-led Copilot Immersion Experience, providing partners the ability to demo and help customers with hands-on experiences. In this session, we will walk you through each of the assets to drive adoption of Copilot for Microsoft 365 by role/persona and provide you guidance on the best way to utilize and demo with your customers--showcasing how Copilot can help businesses solve common problems and achieve more. What is included? Simulated click-thru demos for Sales, Marketing, HR, and Exec personas for each of the M365 apps. Finance, Legal, and Consulting personas are coming soon. Facilitator Guide to help partners deliver a great experience Participant Guide for end-users to follow along How does it work? Our guidance is to invite an entire department to a training session where you can spend 15 minutes showing what’s possible with Copilot using click-thru demos, 15 minutes for customers to try themselves with dummy content, and 15 minutes for customers to progress their own projects by bringing their own files. Register today to get started! (Two sessions available, Americas/EMEA & APAC) -- Demos and webinars are great..but do you need more; such as technical consultations from a level 100 to level 400 across Microsoft workloads, a comprehensive growth and success plan built with a Micrsoft account manager, or services and benefits that can monetized without requiring increased headcount? Speak with a Partner Success expert about Premier and Advanced Support for Partners, paid service offerings that drive growth and partner success. Premier Support for Partners (PSfP) and Advanced Support for Partners (ASfP) are paid partner offerings at Microsoft that provide unmatched value through a wide range of Partner benefits including account management, direct-from-Microsoft advisory consultations, the highest level of reactive support available including up to 15-minute response times on critical cases, and coverage across cloud, hybrid, and on-prem. Please review these resources to learn more and consider booking a meeting to speak directly with our teams for a better understanding of the value-added benefits of PSfP and ASfP. Book a meeting with a PSfP Specialist Visit the PSfP Website Book a meeting with an ASfP Evangelist Visit the ASfP Website Download the ASfP Fact Sheet View the ASfP Impact Slide Stop by the ASfP Partner Community
New! Teams Phone SMB Practice in a Box
We’ve created a comprehensive Teams Phone SMB Practice in a Box package that consolidates the essential FY24 field enablement resources, offers, and programs for various phases of the customer journey to help you expand your existing Teams practice with Microsoft Teams Phone. Leverage this package to help you build a profitable managed services practice with Teams Phone for SMB. Download the Teams Phone SMB Practice in a Box package -- Advanced Support for Partners (ASfP) and Premier Support for Partners (PSfP) are paid partner offerings at Microsoft that provide unmatched value through a wide range of Partner benefits including account management, technical cloud enablement consultations, and an elevated technical support experience across the Microsoft Cloud (Azure, Microsoft 365, Dynamics 365, Power Platform). Partners in ASfP have higher Microsoft AI Cloud Partner Program Capability Scores, attain more Solutions Partner designations, and see uplifts across Azure, M365, and D365. View the data and learn more on the new ASfP Impact slide below. Please review these resources to learn more and consider booking a meeting to speak directly with our teams for a better understanding of the value-added benefits of ASfP and PSfP. Book a meeting with an ASfP Evangelist Book a meeting with a PSfP Specialist Visit the ASfP Website Visit the PSfP Website Download the ASfP Fact Sheet View the ASfP Impact Slide Stop by the ASfP Partner CommunitySMB Sales Bootcamp - May 14-17th - Register Today!
SMB Sales Bootcamp When: May 14-16, 2024 Americas (PDT) May 15-17, 2024 APAC (IST), EMEA (BST) Where: Americas (PDT) [Enroll to Attend] | APAC (IST) [Enroll to Attend] EMEA (BST) [Enroll to Attend] -- Advanced Support for Partners (ASfP) and Premier Support for Partners (PSfP) are paid partner offerings at Microsoft that provide unmatched value through a wide range of Partner benefits including account management, technical cloud enablement consultations, and an elevated technical support experience across the Microsoft Cloud (Azure, Microsoft 365, Dynamics 365, Power Platform). Partners in ASfP have higher Microsoft AI Cloud Partner Program Capability Scores, attain more Solutions Partner designations, and see uplifts across Azure, M365, and D365. View the data and learn more on the new ASfP Impact slide below. Please review these resources to learn more and consider booking a meeting to speak directly with our teams for a better understanding of the value-added benefits of ASfP and PSfP. Book a meeting with an ASfP Evangelist Book a meeting with a PSfP Specialist Visit the ASfP Website Visit the PSfP Website Download the ASfP Fact Sheet View the ASfP Impact Slide Stop by the ASfP Partner CommunityNEW Digital Event! Microsoft 365 Product Connect for CSPs
Join us on May 16 for the Microsoft 365 Product Connect for CSPs, a quarterly live webinar series where we curate the most relevant and important product news for CSP partners. We will bring in the product experts, so you hear it directly from the Modern Work team as we cover new and upcoming product news, promotions, and program announcements that include Copilot, Microsoft 365, Microsoft Teams, Security, Windows 365, and device management. You can submit your questions in advance through the Microsoft 365 CSP Partner Connect questionnaire. Register today using the link for your corresponding region, date, and/or time zone preference. · Americas/EMEA · APAC · China · Korea -- Advanced Support for Partners (ASfP) and Premier Support for Partners (PSfP) are paid partner offerings at Microsoft that provide unmatched value through a wide range of Partner benefits including account management, technical cloud enablement consultations, and an elevated technical support experience across the Microsoft Cloud (Azure, Microsoft 365, Dynamics 365, Power Platform). Partners in ASfP have higher Microsoft AI Cloud Partner Program Capability Scores, attain more Solutions Partner designations, and see uplifts across Azure, M365, and D365. View the data and learn more on the new ASfP Impact slide below. Please review these resources to learn more and consider booking a meeting to speak directly with our teams for a better understanding of the value-added benefits of ASfP and PSfP. Book a meeting with an ASfP Evangelist Book a meeting with a PSfP Specialist Visit the ASfP Website Visit the PSfP Website Download the ASfP Fact Sheet View the ASfP Impact Slide Stop by the ASfP Partner CommunityMicrosoft Partner Summary for March 11-15th 2024
Each week, John O'Donnell - Microsoft Sr. PDM, provides Partners with a Microsoft Partner Summary that compiles a lot of news and information from across the Microsoft Partner landscape. Enjoy the most recent summary copied here and attached below. Subscribe HERE via LinkedIn to receive this newsletter each week. Good Morning Microsoft Global Partner Community. Microsoft Secure Tech Accelerator: Securing AI-- RSVP now Join us April 3rd for another Microsoft Secure Tech Accelerator! We will be joined by members of our product engineering and customer adoption teams to help you explore, expand, and improve the way you secure and implement AI. In this edition of Microsoft Secure Tech Accelerator, we are focusing on Microsoft Copilot for Security, Securing AI, and Exposure Management. We want to help you understand how you can make sure that the way you implement your AI tools is secure. We’ll also cover some of the newly available solutions in the Microsoft Security suite that allows you to make securing your AI easier. As always, the focus of this series is on your questions! In addition to open Q&A with our product experts, we will kick off each session with a brief demo to get everyone warmed up and excited to engage. How do I attend? Choose a session name below and add any (or all!) of them to your calendar. Then, click RSVP to event and post your questions in the Comments anytime! We'll note if we answer your question in the live stream and follow up in the chat with a reply as well. Can't find the option to RSVP? No worries, sign in on the Tech Community first. Afraid to miss out due to scheduling or time zone conflicts? We got you! Every AMA will be recorded and available on demand the same day. Agenda: April 3, 2024 Start time Session title 7:00 a.m. PT Copilot for Security: Customize your Copilot (deep dive + AMA) 8:00 a.m. PT Secure AI applications using Microsoft Defender for Cloud Apps (deep dive) 8:30 a.m. PT Transform your defense: Microsoft Security Exposure Management (deep dive + AMA) More ways to engage Join the Microsoft Management SCI Community to engage more with our product team. Learn more here Microsoft News: Microsoft Copilot for Security is generally available on April 1, 2024, with new capabilities - Link Microsoft named as a Leader in three IDC MarketScapes for Modern Endpoint Security 2024 - Link Microsoft and Oracle expand partnership to satisfy global demand for Oracle Database@Azure - Link Microsoft news from around the world: Microsoft France : Microsoft France announces the launch of À vous l'AI, a major national mobilization movement to democratize the adoption of AI - Link Microsoft Philippines : Microsoft joins U.S. Presidential Trade and Investment Mission and announces targeted initiatives to accelerate AI adoption in the Philippines - Link Microsoft Sri Lanka : SLT-MOBITEL propels its workforce into the digital era by leveraging Microsoft productivity and security solutions - Link Microsoft UK : Azure AI Studio makes UK store amaze fashion lovers - Link Microsoft Vietnam : Nearly 5000 students and teachers across the country excitedly participated in the launching ceremony of the Imagine Cup Junior 2024 competition in Vietnam - Link Microsoft Partner: Partner Center Technical Corner: March 2024 edition - Link Americas Partner Enablement News: March 2024 Issue - Link Top Stories: March 19, 2024 - Link February 2024 Hot Sheet – Partner Training Schedule - Link Seize the AI opportunity with Copilot for Microsoft 365 in CSP - Link 2024 Microsoft Partner of the Year Awards – nomination window is now open! - Link Microsoft Industry: Energy: Microsoft at CERAWeek 2024: Enable energy transformation with data and AI - Link Government: AI innovation takes center stage at the World Governments Summit 2024 - Link Healthcare: Harness the power of data and AI in healthcare with new Microsoft solutions - Link Microsoft Inside Track: Working in a phygital world: Why businesses need to rethink their workspace experiences now - Link Lessons learned at Microsoft: Five steps you can take to reduce your ransomware risk - Link Microsoft Marketplaces: Developing a SaaS offer for the commercial marketplace - Link Microsoft AppSource Marketplace: New on Microsoft AppSource: March 1-7, 2024 - Link Microsoft Azure Marketplace: New on Azure Marketplace: March 1-7, 2024 - Link Microsoft Azure Government: Azure Modeling and Simulation Workbench now in public preview - Link Microsoft Copilot: Bringing Copilot to more customers worldwide—across life and work - Link Microsoft Developer: Announcing worldwide availability of Arm Advisory Service for developers - Link Microsoft Dynamics 365 Customer Service Microsoft is a Leader in The Forrester Wave™: Customer Service Solutions, Q1 2024 - Link Microsoft Dynamics 365 Finance Discover the Advantages of the Universal Tax Rate API for Simplified Tax Calculations in Microsoft Dynamics 365 Finance and Supply Chain Management applications - Link Microsoft Power Apps: Investing in Your Success - Link Introducing inline actions - Link Microsoft Power Automate: March 2024 update of Power Automate for desktop - Link Microsoft Power BI: Important update coming to Power BI Premium licensing - Link Microsoft Security: Microsoft Copilot for Security is generally available on April 1, 2024, with new capabilities - Link Microsoft Secure Tech Accelerator: Securing AI-- RSVP now - Link Introducing Microsoft Security Exposure Management - Link Security for AI: How to Secure and govern AI usage - Link Discover, protect, and govern AI usage with Microsoft Security - Link Microsoft Windows Server: Register now for the Microsoft Windows Server Summit 2024 - Link Microsoft Teams: Enhance productivity using Teams' developer-oriented collaboration tools and Copilot - Link Microsoft Events: Microsoft Envision São Paulo, Brazil, For decision makers and developers – March 21 st 2024 - Link Seoul, South Korea, For developers – April 30 th 2024 - Link Microsoft Build Seattle and Online - May 21-23, 2024 PT https://build.microsoft.com/en-US/home Join the email list Microsoft Inspire 2024 July 2024 Details soon - https://inspire.microsoft.com/en-US/home Microsoft Ignite Chicago and online: November 18–22, 2024 https://ignite.microsoft.com/en-US/home Join the email list Microsoft Book Of News: Microsoft Ignite 2023 Book Of News - Link Microsoft Build 2023 Book Of News - Link Microsoft eBooks: Accelerating Revenue with AI-Powered Solutions: A CRO’s Guide - Link Microsoft Cyber Signals - Link Digital Operations Signals Interest Form - Link Configure, Adapt, Innovate: Overcoming supply chain challenges with composable solutions – Link 5 Ways a Connected Seller Solution Improves Sales Performance - Link -- Advanced Support for Partners (ASfP) and Premier Support for Partners (PSfP) are paid partner offerings at Microsoft that provide unmatched value through a wide range of Partner benefits including account management, technical cloud enablement consultations, and an elevated technical support experience across the Microsoft Cloud (Azure, Microsoft 365, Dynamics 365, Power Platform). Partners in ASfP have higher Microsoft AI Cloud Partner Program Capability Scores, attain more Solutions Partner designations, and see uplifts across Azure, M365, and D365. View the data and learn more on the new ASfP Impact slide below. Please review these resources to learn more and consider booking a meeting to speak directly with our teams for a better understanding of the value-added benefits of ASfP and PSfP. Book a meeting with an ASfP Evangelist Book a meeting with a PSfP Specialist Visit the ASfP Website Visit the PSfP Website Download the ASfP Fact Sheet View the ASfP Impact Slide Stop by the ASfP Partner CommunityMicrosoft Education Resources for Partners: Graduate to New Heights
In the dynamic world of education, staying updated with the latest tools, strategies, and insights is crucial for success. Microsoft Education is committed to empowering educators, IT professionals, and education partners by providing a wealth of resources designed to enhance teaching, learning, and administrative processes. From newsletters filled with the latest educational trends to in-depth training programs and opportunities for seamless integration, our resources are tailored to meet the diverse needs of the educational community. Key Resources Available: Newsletters: Microsoft Educator Newsletter: Get the latest on educational tools and strategies. Microsoft 365 Education Newsletter for IT Pros: Essential IT insights for optimizing educational environments. Partner Success Technical Readiness Program: Partner Success Series (PSS): Tools, skills, and a community for education partners. Introduction to Partner Success Series: Begin your journey with this foundational training. Education Sales Opportunities: Microsoft Education partners - Exclusive access for our Education partners Selling to Education Customers in CSP: Navigate the nuances of selling Microsoft solutions to education customers. Enhance your Business Profile to include "Education" for AppSource Listings Empowering Transformation Together As we navigate the evolving landscape of education, the role of technology has never been more critical. Beyond education-specific resources through these programs and initiatives, Microsoft Partners should consider a paid Partner offering such as Advanced Support for Partners or Premier Support for Partners. Both include account management, technical enablement, and support benefits needed to thrive across both Education and commercial/enterprise environments. We encourage Partners supporting the education industry to explore the Education resources above and for more information on paid offerings, review the resources below. Book a meeting with an ASfP Evangelist Book a meeting with a PSfP Specialist Visit the ASfP Website Visit the PSfP Website Download the ASfP Fact Sheet View the ASfP Impact Slide Stop by the ASfP Partner Community
