MS team room : Teams is currently experiencing an error
Our Microsoft team room update to window 11 IOT version. And some of the room show the error "Teams is currently experiencing an error. If the problem persists, please try restarting your device or talk to your administrator". It need to restart two times to resolve the issue. This is the first time we see this error, and have no such information can be search. May I know if other people is facing the same issue as us? #Microsoft Teams room, #Activity, #Analytics
Teams Room System Unable to Fetch Calendar after the update to 4.3.21.0
We are starting to get an issue after the Teams Room System Update 4.3.21.0. error on the display cannot fetch calendar (skype sign in is fine) We did a trace and we don't see anything block from our environment to Microsoft. Anyone else experiencing the same issue? pretty sure because of the update, the rest of our teams room system with the older version is fine.Teams invite from external not showing join button on MTR console (Using Safe Links)
We are having issue in our company where we are receiving Teams invites from a federated partner but the invite is going through Safe LInks in Microsoft Defender which is modifying the Teams invite URL. When this is sent to an MTR system the Join button does not appear. On the Teams desktop client we can resolve the meeting and join with no issue so it's just the MTR that has the problem. I know we can set some rules in Safe Links to bypass this but I have hit a bit of a roadblock with our security teams around this. Ideally it would be good if the MTR could negotiate this the same way as the Teams desktop client. Has anyone come across this before? Thanks!Microsoft Teams Room Version
Hi, Last week my MTR system updated to 4.3.21.0. I checked my unit this morning and it seems to have taken an update and is now running 4.3.23.0. Can't see any release info here https://docs.microsoft.com/en-us/microsoftteams/room-systems/srs2-release-note What's changed?
couldn't sign into microsoft teams room 4.10.10.0 but calender is synced
Hey everyone ! Although I have installed / updated the teams rooms app to the latest version and the calender is syncing correctly which means I am able to see the booking but still the device (Microsoft Surface) which has teams installed on it is not being signed in to teams and says Couldn't sign in to Microsoft teams. The other thing is that the "Join" button is disabled whenever I try to join the device into the meating. Here comes some pictures for more info I would really appreciate any help. Thanks best regards MasoodMTR 4.5.35.0 Gallery View
Hi, I've update two MTRs (one Crestron and one Poly) to MTR App version 4.5.35.0 specifically to get the "Switch to video gallery layout even when content is present" that this update says has been introduced, but I don't have that option to select when I'm in a meeting with content presented. I am restricted to "Presentation View" and "Combined View". https://docs.microsoft.com/en-us/microsoftteams/rooms/rooms-release-note Am I missing something? Do I need to so something else to enable it? The Windows 10 Kiosk is running 1909 as well, latest supported version. ThanksMTR - Sign in issue
Hi Community, Hopefully you can assist me... [Business Background] Our business is in the process of migrating from On-Prem Skype for Business to Microsoft Teams. [Work Performed So Far] I've setup a MTR using Logitech Rally & Tap in our boardroom. Created an on-prem AD service account (domain\HO-BR) Synced to AzureAD Assigned an E3 license Used PowerShell to convert a room *I have not provisioned a SIP account in SfB [What Works] Teams Meetings Zoom Meetings [Issue] The Logitech Tap is displaying a "sign in" error (doesn't actually appear to affect functionality - just annoying to see). "We can't sign you in because the server couldn't be reached or the server version is incompatible with the device." [My Thoughts] I think it might be to do with DNS entries referencing our legacy on-prem Skype for Business. lyncdiscover.domain.com.au
Poly X50 & TC8 - V3.2.2 No Outgoing Video
We're seeing an issue where some users can see video some of the time. Most of the time users see the room's initials. We've tried turning outgoing video on and off as well as rejoining the meeting, which doesn't help. If the user presents and video switches to the mini-player, the video is visible. Within TAC there are two sessions for the room, both with video/audio sources. When we unplug the TC8, video is far more reliable. It seems with the new update, I'm guessing here, that the TC8 is seen as a video source? I've logged a ticket, and I think there is development work needed. But want to understand if others have seen this issue, and possibly fixed?
