New Outlook Working Offline Phase 1: Rolled Out with Limitations
1/12/2025 Update: Microsoft has released several offline functionalities for Phase 1. Watch the video for details. Video: https://youtu.be/qzHfnlfhuEw?si=1hlWaykwl00ojPp0 All users will have access to the "first set" of Working Offline capabilities for the New Outlook for Windows. This feature will allow you to VIEW your mail, calendar events, and contacts even when you're not connected to the internet since they will be stored on your device. You can still perform important actions on your mail, such as flagging, moving, deleting, and composing new messages, to ensure your productivity remains uninterrupted even when you're offline at the airport or home office. Download the list of Offline Availability and Unsupported Features as of January 2025. Microsoft Outlook's Offline: Features Availability » TRACCreations4E Archived Resources: July 2024: Offline Phase I is rolling out and should reach worldwide by the first week of August. This video covers what to expect and the required settings for Offline. Video: https://youtu.be/a9NmCLCmdak April 2024 Video - Previous Status: https://youtu.be/Mo5FaFnQPQ8?si=huoXQgBqKTBC7muF #traccreations4e #newoutlook
Centralize Contact Management in a small organization
Hi! This is a cross post with: https://techcommunity.microsoft.com/t5/Exchange/Restrict-user-to-only-create-edit-Mail-Contacts-user-sees/m-p/756512#M3703 I'm looking for a way to centralize contact management in a small organization. As an example: an assistant is asked to digitalize business cards. These contacts then need to be available to multiple people in the organization. Copying it to everyones Personal Contacts (in their exchange mailbox) would be weird I guess. Normally, and in every other organization I would think of Outlook Customer Manager. In this specific use case though, the company is only using Outlook on Mac and I found out that Outlook Customer Manager is missing lots of features compared to it's Windows counterpart. My next guess is the Global Address List. But it's management is hard. Only done in the Exchange Admin Center.... and it's not very user friendly. But it will do if GAL is the way to go. So, what is your advise in a Windows based organization (90% of my customers) and what in an Apple based organization? (third party suggestions are welcome, but would like to know Microsofts way to go)
Account Locked (Try another verification method)
My main account is locked. I have access to authenticator and my verification email, where I am getting the codes for verification. When I try to unlock the account it asks for verifiaction code sent to authenticator and then at email. When given both codes it goes to reset password and after reseting password it wants me to login and when I do that it says my account is locked and asks me to verify myself through phone number. After i give it the phone number it displays. "Try another verification method That verification method isn't working right now. Please try another method." I can't connect to an agent for help cuz it wants me to login from that email which I can't access.
Outgoing emails falsely marked as SPAM / Phishing emails by Outlook servers
Since 10/26/21 our organization has been experiencing widespread email deliverability issues with Microsoft / Outlook clients. These are legitimate / wanted emails sent to opted-in users - existing clients who are expecting our emails. These emails are falsely being quarantined / sent to spam, or even rejected in some cases, specifically by Microsoft 365 / Outlook receiving servers. We've been thoroughly testing for the past 6 weeks and it appears to be specific to our domain and not related to our email sending platforms or IPs. This issue has been persisting across our entire organization. Our DKIM / SPF records are all implemented correctly. We're using Dmarcian, HetrixTools to monitor / confirm these DNS settings. We have also retained two email deliverability consultants, who have checked our domain settings. They've also confirmed that they believe this is an internal false flag on Microsoft's side. For the past 6 weeks, we have been in touch with Outlook Deliverability Team and countless support staff. The issue has been escalated and we have provided them with email samples of quarantined / rejected email headers, but still the issue remains prevalent and unresolved. This issue is severely impacting our business, as our clients are unable to receive emails / work product for which they have already paid. We are desperate and seeking assistance / guidance from someone on the Microsoft Outlook Team, who can kindly escalate this issue, and advise us on next steps to delist our domain from their internal blacklists. Again, this issue is impacting existing client relationships. Clients who are not receiving wanted emails in order to conduct business.
