What’s next for CSP Partners & Microsoft Copilot Webcast (Business Applications Partner news)
What’s next for CSP Partners & Microsoft Copilot Webcast Summary On January 16, 2024 Microsoft announced the expansion of Copilot for Microsoft 365 availability to small and medium-sized businesses and how commercial customers can now purchase through Cloud Solution Provider Partners—making Copilot generally available to individuals, enterprises, and everyone in between. Building on this momentum, last week it was announced that on March 1, 2024 Microsoft Copilot for Sales & Microsoft Copilot for Service become generally available to customers purchasing through Cloud Solution Provider (CSP) partners. Copilot for Sales and Copilot for Service bring together the power of Copilot for Microsoft 365 with role-specific insights and actions to streamline business processes, automate repetitive tasks, and unlock productivity. Both provide flexibility to integrate with existing contact center and CRM systems, such as Microsoft Dynamics 365, Salesforce and ServiceNow, to get more done with less effort. Customers can purchase Copilot for Sales or Copilot for Service for $50 per user per month as a standalone license that includes Copilot for Microsoft 365. Customers who already own Copilot for Microsoft 365 can step-up for $20 per user per month to purchase Copilot for Sales or Copilot for Service. These products will be a joint opportunity for Modern Work sellers and Business Applications sellers. They also present a great opportunity for our CSP channel to expand their Cloud footprint, serve the broader needs of customers and grow their businesses. On February 29, 2024, Microsoft will host a partner webcast “What's next for CSP Partners and Microsoft Copilot” (AM option | PM option) hosted by Giovanni Mezgec, VP of Modern Work + Business Apps Field & Partner Marketing; Emily He, CVP of Business Apps; and David Smith, VP of Global Partner Solutions. Microsoft will provide the latest Copilot updates and showcase how customers and partners are differentiating themselves while expanding their businesses with this exciting and innovative technology. Call to Action Learn: Register for the February 29 partner webcast to learn how to activate this sales motion within the Microsoft 365 ecosystem (AM option | PM option) Register for the upcoming Q3 CSP Masters Copilot Sales & Technical Bootcamps, where you’ll learn how to develop your Copilot CSP practice with the latest best practices and learnings on expansion, adoption as well as how to extend value with Copilot Studio and role-based Copilots Use the new Business Central promo campaign kit to accelerate another great AI opportunity for small and medium sized businesses Resources: Review the additional adoption and sales guidance on aka.ms/CSPCopilot Review the Business Central + Microsoft 365 better together blog on February 12 to learn how to expand your Cloud footprint NEW! Sign up for the Dynamics 365 and Power Platform Partner Newsletters Follow the Dynamics 365 and Power Platform partner LinkedIn channels Join and engage in the Business Applications Microsoft Partner Community
November Partner Enablement
November 7, 2023 Copilot | Sales Enablement | Azure | Business Applications | Modern Work | Security Industry Cloud | SureStep Ambassador/SMB Resellers | Other Resources *New* Partner Training Gallery : Bookmark this page to find up-to-date Technical and Sales enablement events, resources and Playbooks. Copilot Microsoft Copilot Partner Bootcamp Learn more about our AI capabilities from both business and technical aspects, with an overview of each Microsoft Copilot solution. We will help demystify AI and Copilot by covering the narrative, customer conversations, and technical requirements across each Copilot solution. Join us to discover how to make the most out of this opportunity and get your customers ready for Copilot. Register here (On-demand) Microsoft Dynamics 365 Customer Service Copilot Workshop Learn how you can empower agents with tools powered by next-generation AI that fuel collaboration and productivity across teams. And transform operations with automation that drives efficiency and generates outcome-based value for customers. Register here (On-demand) Sales Enablement FY24 Solution Play Sales Bootcamp Open to all partners Learn about the Solution Plays, how to pitch and demo, the opportunity with Copilot, and what programs and resources are available to partners. November 28 – December 1, 2023 UTC-7, UTC+1, UTC+5:30 Register here Trainings visible once registered. SMB Sales Bootcamp Open to all partners Learn about the Solution Plays, how to pitch and demo, the opportunity with Copilot, and what programs and resources are available to partners. December 5-8, 2023 UTC-8, UTC+0, UTC+5:30 Register here Trainings visible once registered. FY24 High Volume Acceleration Fundamentals Program Open to all Business Applications partners Learn the best practices Dynamics partners around the world are using to accelerate their Dynamics practice and customer adds. HVP Fundamentals November 13-16, 2023 UTC-8 Register here HVP Advanced November 13 & 29, 2023 UTC-8 Register here Microsoft 365 CSP Masters Program Windows 365: Selling Windows in the Cloud Learn how to position, pitch, and discuss opportunities with Windows 365. We will share use-case scenarios, partner profitability, and resources to help you get started. On-demand Coming Soon Microsoft 365 CSP Masters Sales Bootcamp In the sales bootcamp, we will cover: Microsoft 365 partner opportunity, programs, incentives, and tools for partners Key customer use cases and sales scenarios across security, productivity, and Cloud PC Guidance on how to upsell and how to handle common customer objections Register here (On-demand) Microsoft Low Code Sales Bootcamp Open to all partners Learn about the Low Code Solution Play, how to pitch and demo, the opportunity with Copilot in Power Platform, how low code aligns with other practice areas across the Microsoft cloud and what programs and resources are available to partners. Register here (On-demand) Other on-demand sales content Help learners become proficient at starting sales conversations, solving customer challenges, pitching Microsoft cloud value, and overcoming objections by showcasing real-time customer benefits. Sales Bootcamps: Azure Sales Bootcamp Business Applications Bootcamp Modern Work Bootcamp Security Bootcamp Do More with Less Sales Bootcamp Sales Acceleration Bootcamp Register here Trainings visible once registered. Microsoft Cloud Executive Enablement Series: Vodcast: Microsoft AI Cloud Partner Program | Microsoft Cloud Executive Enablement Series Podcast: Microsoft Cloud Executive Enablement Series Azure MAICPP Designation : Certification enablement Azure Cloud Week This week-long training will result in a deeper knowledge of technical capabilities, allowing participants to deliver exceptional services to Azure customers and prepare for Microsoft certification. On-demand Register here On-demand certification prep content Modular Training Videos This content is derived from Microsoft Official Curriculum and presented in a modular format for each certification course. Register here Depth enablement Uncover new insights, learn about key considerations, and find ways to support customer business challenges with Depth Workshops. Offered as intermediate to advanced technical training and taught by experienced technical professionals, each workshop focuses on a specific topic to help drive deep skills applications across priority solution plays. Microsoft Fabric Workshop Hands-on lab access will be limited capacity and granted on a first come first serve basis Attend this course to learn more about this comprehensive suite of services, including data lake, data engineering, and data integration, all in one place. November 6-9, 2023 UTC+0 December 4-7, 2023 UTC+5:30 Register here Trainings visible once registered. Build and Modernize AI Apps on Azure Workshop Hands-on lab access will be limited capacity and granted on a first come first serve basis Learn to leverage the power of Microsoft Azure’s Apps, Data and AI solutions to modernize and build intelligent apps focusing on internal business critical applications and external customer-facing apps. November 13-16, 2023 UTC-8, UTC+0 Register here Trainings visible once registered. Azure VMware Solution Partner Boot Camp Open to all partners Sales and technical insights into Azure VMWare, a Microsoft service verified by VMware that runs on Azure Infrastructure, and how it can help you modernize applications with Azure native services. November 28-30, 2023 UTC-8, UTC+0, UTC+5:30 Register here Trainings visible once registered. Migrate and Secure Workloads to Azure Workshop Hands-on lab access will be limited capacity and granted on a first come first serve basis Learn how to design a migration strategy to help your customers migrate their on-premises workloads to Azure using the guidance provided by Microsoft Cloud Adoption Framework for Azure. December 4-7, 2023 UTC+0 Register here Trainings visible once registered. Azure OpenAI Workshop Open to all partners Deepen your understanding of Azure OpenAI Services, tailored for developers and data scientists aiming to do more with less. December 12-14, 2023 UTC+0 Register here Trainings visible once registered. Other on-demand Azure Depth Trainings Instructor-led intermediate to advanced technical training with technical experts. Uncover new insights, learn about architecture and implementation considerations, and find innovative ways to support business challenges. Available Trainings Azure OpenAI Workshop Analytics and AI Boot Camp – Fabric Track Analytics and AI Boot Camp – Azure AI Track Build and Modernize AI Apps on Azure Workshop Migrate and Secure Workshop Enlighten your Apps with Cognitive Capabilities and AI Services ML and ML-Ops with Azure Machine Learning Service Azure Kubernetes Service (AKS) Workshop Azure Load Testing Technical Webinar Azure AI Boot Camp Azure Networking and Network Security Boot Camp Innovate Across Hybrid with Azure Arc Boot Camp Extend and Innovate SAP with Cloud Services Workshop Data & AI | Azure Synapse Analytics App Innovation | Modernize .Net Apps Infrastructure | Azure Virtual Desktop Infrastructure | Migration to Azure Well Architected Framework Boot Camp Modernize Java App and Data with Azure Azure VMware Solution Boot Camp App Innovation Boot Camp Register here Trainings visible once registered. Business Applications MAICPP Designation : Certification enablement Business Applications Cloud Week Labs will be available to a limited number of Microsoft partner participants. Invitations to the labs will be issued on a first-come, first-served basis This week-long training will result in a deeper knowledge of technical capabilities, allowing participants to deliver exceptional services to Dynamics 365 and Power Platform customers, and prepare for Microsoft certification. December 4-8, 2023 UTC-8, UTC+0, UTC+8 Register here On-demand certification prep content Modular Training Videos This content is derived from Microsoft Official Curriculum and presented in a modular format for each certification course. Register here Depth enablement Uncover new insights, learn about key considerations, and find ways to support customer business challenges with Depth Workshops. Offered as intermediate to advanced technical training and taught by experienced technical professionals, each workshop focuses on a specific topic to help drive deep skills applications across priority solution plays. Build Next-generation AI-powered Customer Experiences with Dynamics 365 Customer Insights (Data) Workshop Hands-on lab access will be limited capacity and granted on a first come first serve basis Learn how to transform customer data into actionable, real-time insights driving customer-centric experiences and processes with Dynamics 365 Customer Insights (Data) and copilot capabilities. November 7-9, 2023 UTC+5:30, UTC-8 Register here Trainings visible once registered. FY24 High Volume Acceleration Fundamentals Program Open to all Business Applications partners Learn the best practices partners around the world are using to accelerate their Business Applications practices, increasing their Dynamics 365 and Power Platform SMB and SMC customers adds. HVP Fundamentals November 13-16, 2023 UTC-8 Register here HVP Advanced November 13 & 29, 2023 UTC-8 Register here Reimagine Process Automation with AI and Power Automate Workshop Hands-on lab access will be limited capacity and granted on a first come first serve basis Learn how to unlock process insights, get guided recommendations powered by AI, and leverage the different low-code automation capabilities to optimize business operations by simplifying processes, reducing delays and errors, and saving costs. November 20-22, 2023 UTC+5:30 Register here Trainings visible once registered. FY24 Customer Success Series Open to all partners Learn from our customer success experts about the approach, methodology, insights, and best practices to support your customers’ challenges and grow your cloud business. November 29, 2023 UTC+1 Register here Trainings visible once registered. Secure and Govern Power Platform at Enterprise Scale Workshop Hands-on lab access will be limited capacity and granted on a first come first serve basis Gain an understanding of the architecture of Microsoft Power Platform control that is imperative when designing solutions based on Power Platform. November 28-30, 2023 UTC-8 Register here Trainings visible once registered. Innovate with AI and Power Platform Low Code Tools Workshop Learn how citizen and professional developers alike can leverage AI-powered low code features across Power Apps, Power Automate, Power Virtual Agents and Power Pages for reducing time to market, saving costs and increasing business value with line-of-business solutions. On-demand Coming Soon Microsoft Dynamics 365 Customer Service Copilot Workshop Learn how you can empower agents with tools powered by next-generation AI that fuel collaboration and productivity across teams. And transform operations with automation that drives efficiency and generates outcome-based value for customers. Register here (On-demand) Inside the new Dynamics 365 Customers Insights Licensing Curious about how the new Dynamics 365 Customer Insights will affect your customers? Experts from the Customer Insights team will cover the naming strategy, product experience, and dive deep into licensing scenarios. Register here (On-demand) Other on-demand Business Applications Depth Trainings View on-demand content to deepen your skills through instructor-led training with technical experts. Uncover new insights, learn about architecture and implementation considerations, and find innovative ways to support your customer business challenges. Available Trainings Optimize Dynamics 365 Implementations with Process-focused Solutions Boot Camp Secure and Govern Power Platform at Enterprise Scale Workshop Reimagine Processes Automation with AI and Power Automate Workshop Innovate with AI & Power Platform FY23 Customer Success Series Microsoft Digital Contact Center Platform Dynamics 365 Project Operations | Project Accounting Dynamics 365 Finance | Cost Accounting Power Platform | Architecture & Governance Microsoft Customer Experience Platform Extend Dynamics 365 F&O with Power Platform Dynamics 365 Marketing & CI | Personalize Experiences Register here Trainings visible once registered. Modern Work MAICPP Designation : Certification enablement Modern Work Cloud Week Labs will be available to a limited number of Microsoft partner participants. Invitations to the labs will be issued on a first-come, first-served basis These week-long virtual events will teach you about Microsoft 365 and Endpoint administration, Microsoft Teams management, and collaborative communication solutions. Each day you will learn from subject matter experts, expand your technical capabilities, and build the skills needed for your role. November 6-10, 2023 UTC-8, UTC+0, UTC+8 Register here On-demand certification prep content Modular Training Videos This content is derived from Microsoft Official Curriculum and presented in a modular format for each certification course. Register here Depth enablement Microsoft Teams Phone Partner Bootcamp Open to all partners To help prepare you for working with customers on upgrading their telephony solutions, we’ve worked together with Microsoft Teams Engineering to create the Teams Phone Bootcamp for Partners. This year we will also be including a Sales track with speakers from our Specialist Technical Unit to share our customer approach, propensity and methodology including toolsets to help your sellers and solution architects identify customers ready to make the transition to Teams Phone and how to structure the business case. November 9, 2023 UTC+5:30 Register here Microsoft Teams Rooms Partner Sales Bootcamp Open to all partners Join us for the next Microsoft Teams Rooms Partner Sales Bootcamp, where we will share advanced knowledge, experience, and resources designed to help partner sales teams drive the conversation for Microsoft Teams Rooms and how it can turn any space into a smart workplace. November 29, 2023 UTC-7 December 5, 2023 UTC+5:30 Register here Microsoft 365 CSP Masters Program Unleashing the Power of Cloud PC Windows 365 for IT Pros Learn how to leverage Microsoft Intune and Microsoft 365 Lighthouse for simpler cloud desktop management with demos to illustrate real-world implementation. Attendees will also get access to resources to help them get started. On-demand Coming Soon Powering Business Growth with Microsoft 365 Lighthouse Delve into the innovative Sales Advisor capability and discover how Microsoft 365 Lighthouse simplifies customer management, offers standardized configurations, enhanced security, and robust risk management. On-demand Coming Soon Microsoft 365 CSP Masters Technical Bootcamp In the technical bootcamp, we will cover: Key deployment and management scenarios across Microsoft 365 security, productivity, device management and Cloud PC How to scale services and manage a multitude of customers with Microsoft 365 Lighthouse Management and deployment demos and best practices Register here (On-demand) Teams Rooms Enablement Opportunities Take advantage of the below skilling opportunities for Teams Rooms. These trainings are based in the Asia region and available for anyone worldwide to attend. Foundations | Jul – Nov | All Days / Times Technical Foundations | Aug – Dec | Day 1 Technical Foundations | Aug – Dec | Day 2 Masterclass: End to End Rooms Management | Online Event Security MAICPP Designation : Certification enablement Security Cloud Week Cyber-attacks are a daily threat to businesses around the world, and the demand for skilled professionals is growing. Security Cloud Week for Partners is designed for technical professionals to discover how Microsoft’s Security, Compliance and Identity solutions can meet these threats. On-demand Register here On-demand certification prep content Modular Training Videos This content is derived from Microsoft Official Curriculum and presented in a modular format for each certification course. Register here Depth enablement Uncover new insights, learn about key considerations, and find ways to support customer business challenges with Depth Workshops. Offered as intermediate to advanced technical training and taught by experienced technical professionals, each workshop focuses on a specific topic to help drive deep skills applications across priority solution plays. Microsoft Security Immersion Training Open to all partners This 1:Many immersion workshop is a comprehensive, level 400 gamified learning experiences that allow participants to take on the role of security analysts in a fictional security breach scenario. These exclusive events are designed to help Microsoft security partners skill their own analysts in a community event. Monthly UTC+5:30, UTC-8, UTC+0 Upcoming Dates November 15, 16, 2023 December 6, 7, 2023 Register here Threat Protection and Incident Response with Microsoft Sentinel Workshop Hands-on lab access will be limited capacity and granted on a first come first serve basis Learn how to deploy and connect this SIEM and SOAR solution to different data sources. Learn how to use intelligent security analytics and threat intelligence capabilities for attack detection, threat visibility, proactive hunting, and threat response. November 7-10, 2023 UTC-7, UTC+5:30, UTC+0 Register here Trainings visible once registered. Incident Response with Microsoft 365 Defender and Microsoft Sentinel Open to all partners Dig deep into Incident Response Foundations, Incident Response with Microsoft Sentinel, Securing Your Customer Environments Against Ransomware, Hardening Your Azure IaaS Against Attack, Leveraging Threat Intelligence for Indecent Response, Defending Against Phishing Attacks with Microsoft Defender for Office, and Identifying and Preventing Privilege Escalation. December 11-14, 2023 UTC-8 Register here Trainings visible once registered. Other on-demand Security, Compliance, and Identity Management Trainings Intermediate to advanced technical sessions designed to drive deep skills applications by experienced technical professionals across priority solution plays. Days of the Defender Designing a Cloud Security Strategy with Microsoft Workshop Firewall Protection Defend Against Threats with Microsoft Sentinel Identify & Access Management with Microsoft Entra Compliance and Privacy with Microsoft Purview and Priva Capture the Flag Other Available Trainings Fortify your Data Security with Microsoft Purview Workshop Microsoft Entra Updates and Azure AD Renaming Guidelines Secure Cloud-Native Applications with Microsoft Defender for Cloud and Integrated Solutions Implementing Microsoft Defender for Endpoint Workshop Migrating to Microsoft Sentinel Boot Camp Security Through the Lens of Zero Trust Secure All Things with Microsoft Security Solutions Azure Security Management Deep Dive Azure Network Security Deep Dive Implementing Cloud Security with Microsoft 365 Defender Solutions Register here Trainings visible once registered. Industry Cloud Implementing Microsoft Cloud for Sustainability Open to all partners, labs only selected GSI Sustainability concepts and how the business thinks about tracking and reporting emissions. Gain advanced knowledge to implement Microsoft Cloud for Sustainability in various customer scenarios and become proficient at configuring the features of Microsoft Sustainability Manager. November 13-14, 2023 UTC-8, UTC+1, UTC+8 Register here Trainings visible once registered. Implementing Microsoft Cloud for Healthcare Open to all partners, labs only selected GSI Advanced knowledge of four priority healthcare scenarios for implementing solutions and their capabilities. Analyze customer use cases, learn how to communicate with customers about the features and benefits of Microsoft Cloud for Healthcare (MC4H) and Azure Health Data Services (HDS), then learn how to implement them. November 27-December 1, 2023 UTC-8, UTC+1, UTC+8 Register here Trainings visible once registered. On-demand Industry Cloud content Sustainability: Sustainability concepts and how the business thinks about tracking and reporting emissions. Healthcare: Advanced knowledge of four priority healthcare scenarios for implementing solutions and their capabilities. Register here Trainings visible once registered. SureStep Ambassador / SMB Resellers Business Applications Cloud Week Labs will be available to a limited number of Microsoft partner participants. Invitations to the labs will be issued on a first-come, first-served basis Business Applications Cloud Week for Partners is a virtual skilling event designed to demonstrate the power of Microsoft Dynamics 365 and Power Platform. This week-long training will result in a deeper knowledge of technical capabilities, allowing participants to deliver exceptional services to Business Applications customers and prepare for Microsoft certification. December 4-8, 2023 UTC-8, UTC+0, UTC+8 Register here SMB Sales Bootcamp Open to all partners Learn about the Solution Plays, how to pitch and demo, the opportunity with Copilot, and what programs and resources are available to partners. December 5-8, 2023 UTC-8, UTC+0, UTC+5:30 Register here Trainings visible once registered. Microsoft 365 CSP Masters Program Windows 365: Selling Windows in the Cloud Learn how to position, pitch, and discuss opportunities with Windows 365. We will share use-case scenarios, partner profitability, and resources to help you get started. On-demand Coming Soon Unleashing the Power of Cloud PC Windows 365 for IT Pros Learn how to leverage Microsoft Intune and Microsoft 365 Lighthouse for simpler cloud desktop management with demos to illustrate real-world implementation. Attendees will also get access to resources to help them get started. On-demand Coming Soon Powering Business Growth with Microsoft 365 Lighthouse Delve into the innovative Sales Advisor capability and discover how Microsoft 365 Lighthouse simplifies customer management, offers standardized configurations, enhanced security, and robust risk management. On-demand Coming Soon Sales Bootcamp In the sales bootcamp, we will cover: Microsoft 365 partner opportunity, programs, incentives, and tools for partners Key customer use cases and sales scenarios across security, productivity, and Cloud PC Guidance on how to upsell and how to handle common customer objections Register here (On-demand) Technical Bootcamp In the technical bootcamp, we will cover: Key deployment and management scenarios across Microsoft 365 security, productivity, device management and Cloud PC How to scale services and manage a multitude of customers with Microsoft 365 Lighthouse Management and deployment demos and best practices Register here (On-demand) Level-Up LMS SureStep Ambassadors The Level-Up Learning Management System provides skilling aligned to mainstream solution plays through an on-demand platform. Courses are embedded with assessments to drive Sales, Pre-Sales and Depth enablement. Note: Access is limited and must be requested via AskGPSEnablement@microsoft.com. In the subject line, include the words "Level-Up Access Request" and in the body of your email, indicate your name, work email address and which Microsoft partner you work with. Explore Level-Up Other Resources Microsoft Customer Engagement Methodology (MCEM) for Partners *New Resource Microsoft Customer Engagement Methodology (MCEM) for Partners connects Microsoft sales, support, industry solutions delivery, and partners to bring more value to the customer by placing them at the heart of every deal. By employing this methodology, we can co-innovate and co-develop with our customers, understanding their unique needs and desired outcomes. Please visit the landing page for more information and see below for available videos. MCEM Introduction MCEM Stage 1: Listen & Consult MCEM Stage 2: Inspire & Design MCEM Stage 3: Empower & Achieve MCEM Stage 4: Realize Value MCEM Stage 5: Manage & Optimize MCEM Benefits Summary Microsoft Applied Skills *New Resource Announcing Microsoft Applied Skills, the new scenario-based credentials that provide learners with validation of targeted skills. Advances in AI, cloud computing, and emerging technologies have made it more important than ever to demonstrate proficiency in the most sought-after technical skills and we are proud Microsoft is leading the way. For more information, read the blog on MS Learn: Announcing Microsoft Applied Skills, the new credentials to verify in-demand technical skills. Resources Microsoft Applied Skills video Microsoft Certifications video Official Announcement on the Microsoft Learn Blog Partner Playbooks The Partner Playbooks are guides to enablement offerings, helping partners skill-up wherever they are in their learning journey. Playbooks are updated regularly. Partner Training Gallery The Partner Training Gallery includes Technical and Sales enablement events (live and on-demand), resources and Playbooks. This site will be updated frequently. Partner Tech Connect – Azure Cosmos DB - Monthly Brownbag Sessions The Azure Cosmos DB Engineering Group leads a monthly technical session for registered members of the Azure Cosmos DB partner community. Each session focuses on a topic chosen based on popular demand and includes a portion dedicated to the Roadmap. To register you can join the community at: https://aka.ms/cosmosdbptc As a member of Azure Cosmos DB’s technical community you can raise your queries at Stackoverflow by using tag azure-cosmosdb-partner or Microsoft Q&A. Microsoft Learn Career Connected Microsoft Learn Career Connected brings together skilling organizations, newly skilled job-seekers, and employers in need of talent. This Talent Coalition creates community of connection where people can discover opportunity, further develop their skills, build relationships, and hire the right people for the right roles. Learn More and Get Started Today Partner Academy Microsoft offers a wealth of partner programs, tools, resources, and campaign tools that help partners uncover new sales opportunities, reach new customers, and expand their business. Partner Academy is here to connect the dots between those programs, help navigate through multiple resources and allow partners to have richer conversations with their customers! The Academy will focus on simplifying the complexity of key programs, streamline go-to-market opportunities and accelerate sales engagement and support from Microsoft. Register for live and on-demand calls via the Partner Academy Landing Page and links below. Other useful information Information for partners about training, enablement, and building skills (microsoft.com) Microsoft Certification Renewal | Microsoft Learn Certification retirement | Microsoft Learn Exam retirement | Microsoft Learn If you prefer I not forward you these types of communications, just let me know. To learn how to manage your contact preferences for other parts of Microsoft, please read our Privacy Statement. Microsoft Corporation One Microsoft Way Redmond, WA 98052 USA © 2023 Microsoft Corporation. All rights reserved.
Azure Open AI – What to build first?
Introduction Azure OpenAI is a powerful tool that can be used to automate processes, extract insights from data, and improve customer satisfaction across a variety of industry verticals. With Azure OpenAI, businesses can create chatbots, analyze customer interactions, detect patterns, generate descriptions, manage store scheduling, translate documents, and automate route and reduce resolution time of helpdesk tickets. Additionally, Azure OpenAI can be used to generate image models for advertisements, extract key information from call logs, suggest long item descriptions, and use intent classification, entity extraction, and sentiment analysis. Purpose The purpose of this document is to provide an overview of the similarities that exist across various industry sectors. It is important to understand these similarities as they can serve as a useful starting point when creating an Azure Open AI offering. The following sections will outline the commonalities observed in different industries and provide recommendations based on these findings. Findings The commonalities between the use cases across the different industry verticals are the use of Azure OpenAI to automate processes, extract insights from data, and improve customer satisfaction. The use of Azure OpenAI can be used to create chatbots, analyze customer interactions, detect patterns, generate descriptions, manage store scheduling, translate documents, and automate route and reduce resolution time of helpdesk tickets. Additionally, Azure OpenAI can be used to generate image models for advertisements, extract key information from call logs, suggest long item descriptions, and use intent classification, entity extraction, and sentiment analysis. Suggestions Azure Open AI Chatbot The first generic use-case to solve would be to use Azure OpenAI to automate customer service processes. This could include using Azure OpenAI to create a chatbot that can assist customers with common questions and tasks. Additionally, Azure OpenAI could be used to analyze customer interactions and detect patterns that may indicate fraudulent activity. This could help to improve customer satisfaction and reduce the need for manual customer service processes. A repeatable solution that could be marketed would be to use Azure OpenAI to create a customer service chatbot that can assist customers with common questions and tasks. This chatbot could be customized to the specific needs of the customer and could be used to improve customer satisfaction and reduce the need for manual customer service processes. Additionally, the chatbot could be used to detect patterns that may indicate fraudulent activity, helping to improve security and reduce the risk of fraud. Semantic Search One of the most powerful features of Azure Open AI is its semantic search capabilities. Semantic search is a type of search that uses natural language processing to understand the meaning of a query and return more relevant results. With Azure Open AI, developers can create applications that can understand the intent of a user’s query and return more accurate results. Semantic search can be incredibly useful across different industry verticals, as it allows for more accurate and efficient search results, for example: Healthcare: Semantic search can be used to quickly and accurately search through medical records and research papers to find relevant information. It can also be used to identify potential drug interactions and to provide personalized medical advice. Retail: Semantic search can be used to quickly and accurately search through product catalogs and customer reviews to find the best products for a given customer. It can also be used to identify related products and to provide personalized product recommendations. Education: Semantic search can be used to quickly and accurately search through educational materials and research papers to find relevant information. It can also be used to identify potential learning opportunities and to provide personalized learning advice. Financial Services: Semantic search can be used to quickly and accurately search through financial records and research papers to find relevant information. It can also be used to identify potential investment opportunities and to provide personalized financial advice. A repeatable solution that could be marketed would be to use Azure OpenAI to create the basis for a sematic search solution to allow customers to query and return more relevant results based on their internal documentation etc. Building If you are looking to create a proof-of-concept (PoC) version of the above suggestion, the following links can provide you with the necessary resources to get started. Chatbots ChatGPT + Enterprise data with Azure OpenAI and Cognitive Search Enterprise Search with OpenAI Architecture Simple Chatbot using Azure OpenAI service Sematic Search Enterprise Search with OpenAI Architecture GPT-Azure-Search-Engine Cookbook OpenAI Cookbook - https://github.com/openai/openai-cookbook Use Cases Examples: Description: Aircraft company using to convert natural language to SQL for aircraft telemetry data. Example Architecture: Description: Insurance companies extract information from volumes of unstructured data to automate claim handling processes. Example Architecture:MSLearn - Get started with Azure OpenAI Service
We all have limited time in our lives, and it's important to make the most of it. With the rise of technology, it's easier than ever to learn something new. The following training course Get started with Azure OpenAI Service takes only 45 minutes to complete. In that short amount of time, you can learn a valuable skill that can help you in your career or everyday life. Think about how much time we spend scroll through social media, watch hours of TV, online-shopping. All of these activities are enjoyable, but don they necessarily make us better people. Why not use that time to learn something new? The 45-minute training course above is a great way to do just that. In a short amount of time, you can learn a valuable skill that can help you in your career or everyday life. Don't waste your precious time on activities that don't really add value to your life. Use that time to learn something new. Take the 45-minute training course I posted and you'll be well on your way to mastering a valuable skill.Why Azure Open AI is import to Partners
Introduction Artificial Intelligence (AI) is a rapidly growing field that is transforming the way we live and work. AI is being used to automate tasks, improve decision-making, and create new products and services. As a result, AI is becoming increasingly important for businesses of all sizes. In this blog post, I will discuss why Azure Open AI is important for Microsoft Partners. Competitive Advantage Those who upskill in AI will have a competitive advantage over those who do not. They will be able to offer their clients a unique perspective on how to leverage AI to improve their business operations. This will help them to differentiate themselves from their competitors and win more business. New Revenue Opportunity Azure Open AI provides a new revenue opportunity for Microsoft Partners. With Azure Open AI, Partners can build and deploy AI solutions for their clients. This will enable them to offer new services to their clients and generate potentially additional revenue. Upskilling People should upskill in AI to stay relevant in the industry. AI is transforming the way businesses operate, and consultants who are not familiar with AI will be left behind. Upskilling in AI will enable Microsoft Partners to understand the technology and its applications and help them to advise their clients on how to leverage AI to improve their business operations. Useful Links https://azure.microsoft.com/en-us/services/openai/ https://docs.microsoft.com/en-us/learn/ https://docs.microsoft.com/en-us/learn/certifications/azure-ai-fundamentals/ Conclusion In conclusion, Azure Open AI is important for Microsoft Partners because it enables Partners to upskill in AI, gain a competitive advantage, and generate new potential revenue opportunities. As AI continues to transform the way we live and work, it is important for Microsoft Partners to stay up-to-date with the latest technology and trends. Azure Open AI provides a platform for Microsoft Partners to do just that!Build and maintain your company Copilot with Azure ML and GPT-4
Are you looking for ways to build and maintain your company's Copilot with Azure ML and GPT-4? Join Greg Buehrer as he shares his insights on how to use these powerful tools to create a successful Copilot. He will discuss the advantages of using Azure ML and GPT-4, as well as the challenges that come with them. He will also provide tips and best practices for getting the most out of these technologies. Don't miss this opportunity to learn from an expert in the field and get the most out of your Copilot! Build and maintain your company Copilot with Azure ML and GPT-4 (microsoft.com)Unlocking the power of Azure OpenAI: A step-by-step guide
Azure OpenAI is a cloud-based artificial intelligence service that enables our partners to use LLM to build their own AI applications. The following slides will show you how to get started on your journey to unlock the power of Azure OpenAI and use it to build your own AI applications.
