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2177 TopicsOne user's profile is not created when trying to login
We have one user who receives an error logging into SharePoint. She can log into other systems using Azure SSO. She was receiving a permission error but she is a member of a group that had access. Initially she had a duplicate profile in SharePoint. Microsoft support had us delete the profiles and now a new profile is not created. The user continues to get a permission error and no new profile is created. We opened a ticket with Microsoft back in September. Below are the steps support had us go through. Since when is this issue occurring with the user and was it working fine in the past. Please reproduce the issue step by step from the beginning and capture your steps using the screen record feature in PowerPoint and share the file with us. (Ref: Record your screen in PowerPoint - Microsoft Support) Please test the behavior in different browsers and also in private mode and let us know the outcome. If user is getting any error message, please share a full-page screenshot of that. Please share the affected user's UPN/Email. We sent the information to support. We were then asked to perform the steps below. I ran an internal diagnostic test for the affected user account and got the following outcome: "We found a duplicate user account". Request you to please perform the below steps and then check if the issue is resolved. Go to the Microsoft 365 admin center. Log in as a user with either the Global admin or SharePoint admin role assigned. Copy and paste the following URL https://aka.ms/PillarDuplicateUser into the address bar of the logged in browser window. Follow the prompts to run the diagnostic. Once completed, ask the affected user to check the behavior in a private/incognito browser window. This did not fix the issue. The user then received an error that the account could not be found in the SharePoint directory. These were the next steps requested by support. We need HAR logs to investigate the issue further. Please follow the below to collect the logs: Open the DevTools by selecting F12. Select Ctrl + Shift + I (Windows/Linux) or Command + Option + I (macOS). Select Settings and more and then More Tools > Developer Tools. Select the Network Tab. Refresh the page (if needed) and reproduce the problem. Select the Export HAR... in the toolbar to export the trace as a "HAR" file. Browse to the URL where you are seeing the issue. Navigate to Developer tools (use F12 as a shortcut) and select the “Network” tab. Refresh the page to start capturing the traffic between the browser to the server or click on a link with which you are seeing the issue. Click on “Export as HAR” followed by Save As… to save the HAR file. We did the requested steps. Then support wanted me to run a Get-SPOUser on that user. It failed. I could run the Get-SPOUser on other people, just not the user having the issue. The support person told me it was failing because I was not a SharePoint admin even though I could run it against other users. In early December we had 2 calls with support where they asked us to do very simply troubleshooting like try another browser, use incognito mode, etc. We still do not have a resolution.412Views0likes2CommentsTag documents with DocumentType field inside different sites
I have this question for our SharePoint sites which we are currently creating. Currently we need to create sites for our departments (10++), will take Commercial & HR as an example :- 1) HR 2) Commercial Now inside the 2 sites we need to have a field named "Document Type" of type managed metadata to tag documents inside the documents libraries that got uploaded inside the 2 sites. Now the issue is that the HR has different options compared to the Commercial site for the Document type field (some options might be the same such as the "Other" option) . so i am planning to follow this approach:- 1) Inside the HR site to create a managed metadata column with internal name = "DocumentType", and link it to this term set named "HR Document Type":- 2) Inside the Commercial site to create a managed metadata column with the same internal name = "DocumentType", and link it to this term set named "Commercial Document Type":- now this will work on paper for tagging documents with different options for each site. but we need to have an advance search page to allow to filter the documents from the 2 sites using the Document Type, for this i will use the PnP Modern Search web part, which depend on the search managed metadata & the search Refinables. So now i got one managed metadata for the DocumentType columns:- and i linked it to a RefillableString as follow:- then i am planning to configure the PnP modern search web part to filter the documents from all the sites based on the above refinable. but i have the following 2 main questions, if anyone can help me in making decision on them:- Question-1) is the approach of having 2 site columns with the same internal name inside the 2 sites, but linked to 2 different term sets, with the intention to be able to filter documents from the 2 sites using the same Refinable, a valid approach? Question-2) now for the Document Type inside the Term Store, we can create 2 separate term sets; "HR Document Type" term set & "Commercial Document Type" term set as shown above , as follow:- OR we can have one parent term set named "Document Type", and under it to create 2 sub terms (HR & Commercial), as follow, and link the site columns to the sub-terms instead of a term set:- so which approach we should use ? 2 term sets? or one term set with 2 sub terms? and why? Can anyone advice on the above 2 questions? Thanks and i really appreciate any help in advance32Views0likes0CommentsAutomatic Version History in SharePoint Online
Hi, I want to turn on Automatic Version History to reduce storage. Has anyone implemented this on existing Large Libraries? What I want to know is, does it use the current meta data and delete versions straight away and free up space quickly? Or will it only start analysing from when you change the setting and i'll have to wait a longer time to reduce versions? Many thanks! Chris101Views0likes2CommentsMeta data in combination with a template
I make use of page templates per site collection. One for news and another for a new page. We use communication sites in a Hub. For a new project metadata from the Termstore is used. In the sitepage library, of the site in question, I added an extra column with metadata. When I make a newspost with the template of that site collection, the metadata labels are not shown. It’s not a question of time, the labels are still not shown. When I make a new template for this site-collection, the metadata labels can be seen. Is this a bug?286Views0likes1CommentRenaming a site is not renamed completely
When our site owners rename a site, the display name of the site is changed as expected. Here I have created a new site named "SharePoint": I enter the new site, and rename it to "SharePoint rules": The site's display name is changed, as expected: But going back to Active sites in the SharePoint Admin Center, only the Name under Basic Info has been changed. The Site name under Site Info has not been updated, and is still the old name: This affects for example the list of sites on the Startpage, where the old name shows: Is this a bug or by design?76Views0likes3CommentsUnable to cast object Error
Hi Team, I'm facing an issue in a sharepoint list which has a calendar view in it, at the time we edit an item to update some values we got below error: Unable to cast object of type 'Microsoft.SharePoint.SPFieldChoice' to type 'Microsoft.SharePoint.SPFieldNumber'. What would be the issue?, and as per the message it seems to be that one of the columns is causing the issue, but the thing is that it was working fine for long time without any changes to the columns or any action being done in the configurations until 2 days ago we got to see this message. Thanks278Views0likes1CommentBuilt-in "People" Term Group, how values are been populated and can we use it inside SharePoint
Inside any SharePoint online we have a term group named "People", and each tenant will have different values under the term sets, here are the values from one tenant:- and on my test tenant where i only have one user with "Software Develop" title, i got those values:- so I have those 3 questions, regarding this "People" term group:- How those values/terms are been populated? automatically from AD, based on the users' profiles? Also can/should we modify the underlying terms manually? for example add new department such as All, or delete existing job title? or we only should keep this been managed automatically ? Also inside a site collection, we need to tag different documents with departments. and to do so, we want to create a managed metadata column, so should we link this managed metadata column to the built-in Department term set? or create out own term set to store the departments manually? Can anyone advice on those 3 questions please?Solved68Views0likes4CommentsSite Level retention policy Vs Content type level retention policy
Inside the "Data Life Cycle management" we can define a retention policy that get applied to the whole site collection, as follow:- Also at the content type level inside our lists and libraries we can apply a retention policy, as follow:- so if the site has a retention policy applied from the "Data Life Cycle management" and we also have a retention policy applied to the content type.. which one will get applied to the underlying documents and lists and why? the one at the site level or the one at the content type level? Thanks17Views0likes0CommentsHow approves or users can see all the pending approval requests?
We have 10++ sites and on some lists and libraries, inside those sites we define content approval at the list/library level:- Now the users are bit confused, on how they can access those approval requests? is there a screen they can access to see all those pending approval requests? either for all sites or the current site? as currently most of the items and files are pending approval and no one is taking action on them Thanks44Views0likes0Comments