Microsoft teams user analytics custom dates
Hi team, Just wondering if there is a way to get Teams analytics on a custom dates range? I know we can get trends currently for 7, 30, 90 or 180 days. But I would like to generate a report for a particular time period, for example: for the Month of December (31 days). Is there a way to action this ? ThanksTeams Premium feature wrong usage report
Has anyone encountered issues with the "Teams Premium feature usage report" not showing accurate usage data? I ran the Teams Premium feature usage report (90-day usage) and noticed discrepancies. Specifically, the report identifies some users as never having used any Teams Premium features, including the Live Translation feature. Has anyone else experienced similar inconsistencies? Is there a known issue with how feature usage is tracked? Any insights or suggestions on how to troubleshoot this would be appreciated.
Extracting Device and Participation Details in Microsoft Teams
Hi everyone, I am working on a project for my organization to extract detailed information about Teams calls. Specifically, I need to gather data on the devices used by participants, as well as their join and leave times for each Teams meeting. This includes both participants and organizers. My current approach involves: 1. Using Microsoft Graph API to access call and participant data. 2. Fetching relevant details such as device type, join time, and leave time. - What are the best practices for extracting and managing this data? - Are there any specific API endpoints or techniques you recommend for efficiently retrieving this information? - How can I ensure the accuracy and completeness of the data collected? - Are there any tools or libraries that can simplify this process? Looking forward to your insights and experiences! Thanks in advance for your help!
Teams phone agent opt in historical report
Is there a way to get historical reporting of agents that are opted in to a call Queue. The Power BI AA/CQ report has a field for "Max of agent call Queue count". This is good but does not show on an individual agent level. We use Teams Channel member ship so the supervisors can see live information of who is opted in and not. But there is no historical information.Teams Reporting - Call Queue Agents
Hello, We have recently switched to using Teams for our Auto Attendance and Call Queues. A manager reached out to me for a report or at least a visual for one of her employees. She sees a high number of calls but one of her employees has a low number of calls taken. She was wondering if there was a report or somewhere to pull this agents missed calls or rather the calls that came into the call queue and he didn't answer and let the 20 secs run out and have the call go to the next agent. Any thoughts on where I can find this data? Thank you!MS team room : Teams is currently experiencing an error
Our Microsoft team room update to window 11 IOT version. And some of the room show the error "Teams is currently experiencing an error. If the problem persists, please try restarting your device or talk to your administrator". It need to restart two times to resolve the issue. This is the first time we see this error, and have no such information can be search. May I know if other people is facing the same issue as us? #Microsoft Teams room, #Activity, #Analytics
