Partner Case Study | Esri
With Esri's cloud-forward geospatial platform, organizations can view, edit, manage, and analyze data to make more informed decisions. The agricultural industry depends on data to feed and clothe populations from roughly 38% of the global land surface. In fact, according to the United Nations Environment Programme, by the year 2050, there will be a need to feed 9 to 10 billion people as the population continues to experience steady growth. That, coupled with environmental factors like climate change, presents a challenge for growers. The data the world relies on should be organized and housed in a way that is easily accessible even by the smallest growers. Esri, a global market leader in geographic information system (GIS) software and location intelligence (LI), transforms decision-making with spatial insights and mapping through their ArcGIS technology. Esri supports its customers in the agricultural industry to ensure every farmer has the data they need. Esri developed a solution powered by Microsoft Azure to meet this growing need for accessible data. Continue reading here Explore all case studies or submit your own Subscribe to case studies tag to follow all new case study posts.Partner Case Study | Crayon
As one of Singapore’s largest law firms, Rajah & Tann is a leader in innovation, pioneering the adoption and implementation of emerging technologies that continue to shape and reshape legal workflows. With an esteemed reputation and operations stretching across 10 countries, the firm found itself under mounting pressure to oversee a growing number of cases, while delivering at the same speed and level of quality for which they are known. Recognizing the potential of AI to assist in the management of large legal data loads, Rajah & Tann turned to Crayon, a global leader in IT services and customer-centric innovation, to help them adopt and deploy Copilot for Microsoft 365, making them the first corporate customer in ASEAN to acquire Microsoft’s AI-powered productivity tool. With the implementation of Copilot for Microsoft 365 and continued support from Crayon, Rajah & Tann has been able to significantly reduce the time it takes for lawyers to issue minutes, draft pleadings, and process large data loads. Read full story here Explore all case studies or submit your own Subscribe to case studies tag to follow all new case study posts.Partner Case Study | Linker Vision
Employee safety is a critical priority for manufacturers around the world. But for many, the process has remained highly labor-intensive. A limited number of personnel are often responsible for monitoring the well-being of an entire factory's workforce, which can lead to oversights and risks. As it has in many industries, AI is helping to revolutionize how companies operate, and, in this case, protect employees. Founded in 2013, Microsoft partner Linker Vision is a United States and Taiwanese company paving the way for improved workplace safety and precision with their flagship AI-powered software product, Observ. With a large vision model as a foundation, Observ is built on the VisionAI platform, integrated with Microsoft Azure AI, and enables real-time streaming for customers. Linker Vision's solution can be used across multiple industries and is designed for a variety of real-world applications from traffic management to retail. "As long as you connect to the Real-Time Streaming Protocol, you can start doing all kinds of AI analytics behind it," said Wendy Lee, Business Development Manager, Global Partnership at Linker Vision, "and all you have to do is connect it with a camera." Continue reading here Explore all case studies or submit your own Subscribe to case studies tag to follow all new case study posts.Partner Cast Study | Tiger Analytics
Case Study date: April 25, 2024 As a global leader in AI and analytics services and solutions, Tiger Analytics has been helping organizations turn enterprise data into intelligent action since 2011. But technical knowledge is only half of the equation for the company. The other half is empowering their customers to embrace innovation and drive growth. As a Microsoft partner, Tiger Analytics uses their expertise in Microsoft solutions to help customers stay ahead in a competitive market. Their partnership with Microsoft also introduced them to Inspiro—a global customer experience outsourcing organization that supports each stage of the customer lifecycle with strategy, consulting, management, and digital solutions. Working together, they made a big impact on customer support operations for a leading airline. A tedious search process In the airline industry, sky-high customer expectations need to be met with reliable, accurate, and swift support. Inspiro provides both voice and non-voice call assistance for customers of a major airline based in the Philippines. On any given day, their contact center agents help with everything from booking flights and processing refunds to assisting passengers with special handling needs. Inspiro previously worked with the airline to develop a knowledge base tool that organized and consolidated information—and with that tool, agents could search the knowledge base using specific keywords. If a customer had a question about baggage allowance for their flight, the agent could use "baggage" as a keyword. In turn, the search tool would then provide a list of every document in the knowledge base with "baggage" in the file name. "These documents can be pretty technical, but the agent has no choice but to read through them and find the correct information as quickly as possible," said Christian Fajardo, Vice President of Operations at Inspiro. Continue reading here Explore all case studies or submit your own Subscribe to case studies tag to follow all new case study posts.Calling all CSP Partners!!!
Are you a Microsoft Cloud Services Provider (CSP) innovating and driving meaningful outcomes for small and mid-size customers with Microsoft technology? We want to celebrate you! Whether you're migrating customers to Microsoft Azure or delivering security solutions, we want to tell your story. If your story is selected, we will work with you on publishing and promoting a no-cost case study. Share your story today. Why Share Your Success? Recognition: Your organization will be acknowledged for its innovative solutions and commitment to customer success. Inspiration: Your story can motivate and guide other partners facing similar challenges. Visibility: Featured stories may be showcased on Microsoft's platforms, reaching a global audience. How to Participate To submit your success story, ensure that: Your organization is active in the Microsoft AI Cloud Partner Program. If you provide services, you have a current business profile in Partner Center. If you offer software solutions, your solution is transactional on the Microsoft commercial marketplace. You'll need to provide detailed information about how your solution addressed specific customer challenges, the role of Microsoft AI technology in your success, and any demos or videos showcasing your solution. Additionally, ensure that your featured customer agrees to be included in the story. For more details and to submit your story, visit the Partner Success Story Nomination page. Celebrate your achievements and inspire the broader community by sharing how you're driving meaningful outcomes for customers with Microsoft AI technology. We look forward to documenting your success! Explore all case studies here or submit your own! Subscribe to case studies tag to follow all case study posts.Partner Case Study | Apex Digital
Meeting the region’s needs United Way for Southeastern Michigan is committed to uplifting all Michigan residents by combating systemic racism, investing in children’s education, and supporting the basic needs of its community to create positive change. It does this by acting as a funder, advocate, and mobilizer, connecting partners and community members to essential services and resources to meet the region's needs. It also provides immediate food and financial assistance to families in crisis through its 2-1-1 helpline. In 2023 alone, it served over 660,000 individuals through its partner network, plus an additional 331,000 through the helpline. Employing 215 people across four counties, United Way for Southeastern Michigan is a hybrid company. And with its vast network of partners, donors, advocates, and volunteers, efficient collaboration is vital. But employees were using a multitude of communication, collaboration, project management, and file sharing tools, which created management headaches around information sharing, and security. “Each department was basically using their own set of tools, from both Microsoft and other vendors, which lead to inefficiencies, errors, and security risks. We really wanted to consolidate what we were using,” says Sue McGuire, Senior Director of Information Services. With information stored across a variety of locations, the organization dealt with data redundancies that slowed its ability to locate correct versions of documents and track program performance. Continue reading here Explore all case studies or submit your own Subscribe to case studies tag to follow all case study posts.Partner Case Study | EY redefines sustainability performance management with Microsoft
July 11, 2024 Organizations around the world are under pressure to make their operations more sustainable, but a sustainable business transformation is a complex process. First, it requires a multitude of views into a company's data; then, the analytics prowess to drive decision-making; and finally, a solution to combine fragmented processes into one manageable roadmap. Businesses need a strong partner with the technical expertise to simplify a complicated transformation journey. EY, winner of the 2024 Microsoft Partner of the Year Award for Sustainability Changemaker in the Social Impact category for a second year in a row, has harnessed the power of Microsoft technology to become that partner. EY creates sustainability strategies that provide competitive business opportunities and long-term value for all stakeholders. "This recognition is a testament to our team's focus on creating impactful and forward-looking sustainability solutions for our clients powered by Microsoft," said Jim Little, Global Microsoft Alliance Leader at EY. Put simply, the EY and Microsoft collaboration operationalizes sustainability performance management. Their work helps customers strengthen enterprise-ready decarbonization efforts and accelerate advancement toward environmental, social, and governance (ESG) goals. Continue reading here Explore all case studies or submit your own Subscribe to case studies tag to follow all new case study posts.Partner Case Study: Blackstraw helps AMN Healthcare make successful matches with Azure
July 15, 2024 In the healthcare staffing industry, recruiters face a constant, pressing challenge: to assess the qualifications of skilled candidates and match them with open positions quickly and accurately. For specialized roles like travel nurses and doctors, where rapid placement is critical to meet the urgency and demand of the field, overcoming that challenge is paramount. But it's exactly the kind of challenge that Blackstraw, a data and AI consulting firm, is prepared to solve. As a Microsoft partner with a team of more than 300 skilled data scientists and engineers, Blackstraw helps organizations modernize their data infrastructure and operations with Azure. More than that, they can use the data to build and deploy AI solutions tailored to their customers' business needs. "We have our feet in both areas: AI and data engineering. That's the foundation of how we enable our customers to capture, process, and store the data they need," said Atul Arya, Founder and CEO of Blackstraw. "But once you've processed and stored the data, what do you do to make sense of it? How do you solve business problems using that data? That's where we leverage AI." Continue reading here Explore all case studies or submit your own Subscribe to case studies tag to follow all new case study posts.Partner Case Study: Accenture & Avanade are reinventing the way forward with Microsoft Copilot solutions
Accenture and Avanade have a long history of helping customers implement cutting-edge solutions worldwide. Their leadership in the AI space and early adoption of Microsoft Copilot have helped them realize value across the enterprise, and they've used that knowledge to help others reinvent how they work. What puts them in such a unique position to help their customers, though, is their seamless partnership with Microsoft, which allows them to collaboratively build, test, and expand on their advanced work—together. These continued efforts have earned Accenture and Avanade this year's prestigious Microsoft Global Systems Integrator (GSI) Partner of the Year Award for an unprecedented 19th time. Their trailblazing work with AI apps utilizing Microsoft technologies has also garnered a brand-new win for 2024: the Copilot award in the Business Transformation category. "Our 19th recognition as Microsoft Global SI Partner of the Year underscores the exceptional value our partnership with Microsoft and Avanade delivers to our clients," said Chris Howarth, Senior Managing Director and Accenture Microsoft Business Group Lead. "By interoperating Microsoft Copilot and advanced generative AI technologies, we are not only enhancing our service offerings but also creating new opportunities for our clients to innovate and accelerate growth in their respective markets." Accenture and Avanade's continued success cements their leadership in innovation and makes them a trusted partner for those looking to solve challenges and scale their business in the digital age. And with numerous AppSource offers for Copilot already in the market and more on the way, Accenture and Avanade are primed to introduce customers across industries to the potential of generative AI. "[Our] strategic focus empowers them to harness the full potential of their digital transformation, driving significant business outcomes," added Howarth. Continue reading here Explore all case studies or submit your own Subscribe to case studies tag to follow all new case study posts.Partner Case Study: Wortell
RIBW Brabant specializes in recovery support and guidance for residents of nine municipalities in the Hart of Brabant region. Employing 600 people and assisting an average of 1,500, the organization helps clients to deal with psychological and psychiatric challenges in several key areas of their lives, including career, social life, finances, and health. Each new client brings a mass of data to process, and this data needs protection from ransomware and other cyber-attacks. "We process a significant amount of data from clients to be able to provide them with our services,” said Olaf Roosenschoon, Strategic Advisor ICT at RIBW Brabant. “As a so-called special data processor, we must comply with all kinds of guidelines. Securing our clients' private data is one of the most important tasks for our departments." Continue reading here **Explore all case studies or submit your own**
