Recent Discussions
Announcement for the SMB Community
Announcement: The Small and Medium Businesses Community will be archived on April 4th, 2025. All blogs and content will be moved over to the Microsoft 365 Community. For new conversations around small and medium businesses, please be sure to use the SMB tag, which can now be found in every product community. Check out the Copilot SMB discussion space for any questions about Copilot, the Microsoft Teams SMB discussion space, and join the Partner Community for Partner related news. Thank you for being a part of the SMB Community, and we look forward to continuing to support you throughout the Tech Community.
Survey on Microsoft Copilot Adoption in Enterprises – Seeking Participants!
Hi all, I would greatly appreciate your participation in my survey to gather insights from professionals who have experience with Copilot in a business environment. Your input will be invaluable to my study! As part of my thesis, I am conducting a study on the integration of Microsoft Copilot in Office 365 for enterprises. This research aims to explore how AI-powered tools are transforming workplace productivity and decision-making. Take the survey here: https://forms.gle/4pVgCU6Ky2hHGdD8A The survey takes only a few minutes, and your responses will contribute to a better understanding of AI adoption in organizations. Thank you for your support, and please feel free to share!Learn about the marketplace at Microsoft Ignite 2024!
Microsoft Ignite is right around the corner, and the Microsoft commercial marketplace will be there! Learn how customers are discovering and deploying vendor AI solutions through the marketplace in our breakout session: More than a storefront, unlocking value through the marketplace (BRK125). We’ll cover how marketplaces are changing the future of B2B commerce and driving AI innovation for organizations of every size. You’ll also learn about new marketplace capabilities to help you spend smarter and move faster. Attending Ignite in Chicago? You can get your questions answered by marketplace experts who will be stationed in the MAICPP area on the Hub floor throughout the week. Register for Microsoft Ignite today!What the latest Copilot enhancements mean for Small and Medium-sized Businesses
Hey Everyone! In case you missed it, Microsoft made a slate of announcements earlier today discussing the next phase of Copilot for work. These include improvements in Excel with the integration of Python unlocking the ability to use everyday language to analyze data, new features such as Prioritize my inbox in Outlook, and Narrative builder in PowerPoint, and the addition of Copilot Pages within BizChat to foster collaboration while using AI generated content. Read more about these enhancements and more in this blog from Brenna Robinson. What are you most interested in trying out first? Sound off in the comments.
Shape the Future of Microsoft 365! 🚀 Share your feedback in our quick 5-minute survey!
We’re seeking customer feedback on an upcoming feature set related to security settings and device management in Microsoft 365. Please share your thoughts by filling out this 5-minute survey: https://forms.office.com/r/ynx42a41th If you’re interested in providing additional feedback, feel free to comment below.In person events geared towards small and medium businesses
Are you looking for events that provide insights on scaling your business? Check out the Genesis Catalyst Expo: Strategies for Scaling Your Business on Thursday, September 12th hosted by Genesis Bank in Newport Beach, CA. This is an exclusive speaker series and expo designed to help businesses scale their operations efficiently and effectively. The diverse array of experts from HR, legal, marketing, business development, technology, innovation, and municipal resources, will share their insights and resources to help ensure your organization's success. RSVP today! What other events are coming up in your area that relate to the small and medium business community? Share below in the comments!Microsoft 365 Champions Community Call - On Demand
Rewatch the latest Microsoft 365 Champions community call, featuring host @TiffanyLee, joined by guests @Josh Leporati and @Heather Newman, now on demand! This call covers recent M365 updates and focuses on how the team will be utilizing the Tech Community for upcoming events. If you're not familiar with the M365 Champions, you can learn more here - https://aka.ms/M365Champions Champions help build, grow, and sustain your Microsoft 365 rollout by evangelizing and helping their peers with the new technology. Champions are not only passionate about what they do but also passionate about seeing the success of others. Let us know in the comments what topics you would like covered in future community calls!Almost everything you need to know to start with Microsoft Loop
Join the Microsoft Loop team tomorrow, Wednesday, August 21st at 10:00AM Pacific for the "Almost everything you need to know to start with Microsoft Loop" event. During this event, the Loop experts will share what’s coming soon and how to get started with Microsoft Loop. They will highlight Loop components across various Microsoft 365 apps and share how to create and customize pages and workspaces within your favorite apps.New: AI in Microsoft Teams and Teams Phone blog post
Check out the new Supercharge Your Business: Simplify communications with AI in Microsoft Teams and Teams Phone blog! This article highlights how AI-powered features in Microsoft Teams and Teams Phone can enhance business communication and collaboration. This new AI improves audio and video quality, helps with meeting transcriptions, and offers tools like Microsoft Copilot for real-time insights and meeting recaps. These features streamline communication, support hybrid meetings, and ensure clarity in calls, making Teams a versatile platform for businesses of all sizes. We are always looking to connect with small or medium businesses who are using Copilot, so comment to let us know some ways you are integrating Copilot into your company.Example of a business using Copilot for Microsoft 365
Discover how PKSHA benefits from using Copilot for Microsoft 365 across their teams, including customer success. This team manages dozens of weekly client calls and uses Copilot for call preparation, note-taking, and meeting recaps. One employee reported spending 3-4 hours analyzing data to prepare for a single customer call, and now can do that same work in under an hour. With the time she saves, she’s now able to be more proactive with her customers and deliver a higher quality of service. Is anyone else using Copilot to save time and provide faster customer service? Share your use cases in the comments, we are always looking for small and medium businesses to highlight through these stories!Help and learning for small and medium businesses
Looking to improve your small and medium business operations? Visit the Microsoft Small Business Learning site for a range of useful resources. This Microsoft learning site shares opportunities about getting started with new apps along with tutorial videos and how-to articles. You can also find guidance for your specific business goals including how to create branded emails, how to better manage team tasks, and how to choose the right templates for your projects. Let us know what other resources you would find helpful for growing your business!Grow your Business with Copilot for Microsoft 365 - July 2024
Check out the latest monthly installment of the Grow Your Business with Copilot for Microsoft 365 blog, featuring Joos, a small company based in the United Kingdom. Learn how Joos is using Copilot to expand by growing their customer base, collaborating more efficiently, and shifting their focus from routine tasks to more impactful work. We are always on the lookout for new customer features! Share in the comments how your small or medium business is using Copilot to help further your company growth or assist with achieving your business goals.Welcome to the Small and Medium Business Community!
We’re so glad you are here! This is space for small and medium businesses to post questions and engage with both Microsoft and peers on what is top of mind. As Microsoft employees, we’re committed to providing the most up to date information about our products and solutions that help you run your business. We have engineering, marketing, even user on standby monitoring the discussions, so please ask your questions! We’ll also be hosting AMAs and kicking off discussions to help you get the information and advice that you need – so be sure to follow this community and stay tuned for more. Drop a hello in the comments and let us know what you’d like to see featured in this community.How are you using Copilot for Microsoft 365?
Check out this new blog series “Grow with Copilot for Microsoft 365” developed to share insights that relate to small and medium businesses and spotlight some of our customers. This month is focused on the latest Work Trend Index Survey, as well as chatting with a medical writing services business. Take a read, and share in the comments below how you are bringing AI into your business. https://techcommunity.microsoft.com/t5/copilot-for-microsoft-365/grow-with-copilot-for-microsoft-365-may-2024/ba-p/4140175What is Microsoft 365 Business Premium?
Since there is a SMB discussion space on Microsoft 365 Business Premium, there should be a post providing an overview of Microsoft 365 Business Premium. I found this Microsoft 365 Business Premium help video for SMBs. Video Link What is Microsoft 365 Business Premium?Welcome to the Small and Medium Businesses (SMB) community!
Getting started Welcome to the Microsoft SMB Tech Community! We appreciate your visit and are thrilled to provide you with the opportunity to engage with both your small medium business peers and experts in Microsoft 365. By participating in the forums and reading informative blog articles, you can find the answers you need to your questions. This guide aims to assist you in getting started swiftly, enabling you to easily discover solutions, ask inquiries, initiate discussions, and share your expertise. Sign in with your Microsoft or work or school account To actively participate in the Microsoft Dynamics 365 Community, such as posting questions or comments and receiving email notifications, it is necessary to sign in using your Microsoft or Work or School Account. Although you have the option to explore the community and search for solutions without joining, signing up becomes essential if you want to engage further. The following steps explain the sign-in process: Click on the "Sign in" option located at the top right corner of any Microsoft Community page. On the Sign-in page, you can choose to use either your Microsoft account or your Work or School account. If you already have an existing Outlook.com, Hotmail, Messenger, or Xbox account, you already possess a Microsoft account. If you do not have a Microsoft Account yet, you can click "Sign up now" and carefully follow the provided instructions. By following these steps, you will successfully sign in to the community, granting you the ability to actively participate in discussions and take advantage of the various features and benefits available. Find answers Before seeking assistance in the community, it is advisable to perform a search. It is highly likely that someone has already addressed a similar concern by asking a question in the forums, sharing insights through a blog article, or creating a helpful how-to video. To conduct a search, locate the search box in the upper-right corner of the page, and enter your question, keyword, or topic of interest. This approach improves the chances of discovering existing discussions, resources, or solutions pertaining to your specific issue within the community. Asking/post a new question If you have conducted a search but could not find a satisfactory answer to your question, you can post a new question. You can find “Post a question” button on the right top corner. By doing so, you can seek expert opinions and insights from other members of the community. Please note that the response time for different questions may vary, as some questions are more complex and may require additional time for a suitable reply. Help others Contribute to the community by sharing your expertise and providing helpful responses to posts made by other members. This is an opportunity to give back and assist others in finding solutions and gaining insights. By actively participating in helping fellow community members, you contribute to the collaborative and supportive environment of the SMB Tech Community. Read blogs The blogs feature in the community allows visitors to access and read content that aligns with their specific areas of interest. It is important to highlight that the primary purpose of this feature is to promote and amplify blogs written by both community members and product teams. It is not intended as a platform for creating and publishing new blogs.change email address
2 questions: I have a domain that will be going away as will the email address associated with it. I pay separately for my Microsoft365. The Microsoft 365 has an association with my email address that will be going away. How do I change the email address so that I do not lose anything I have put on the One Drive? 2. Can I establish new email addresses through Microsoft?365 EduCon and PWR EduCon returns to Seattle, WA
If you haven't heard, 365 EduCon is returning to Seattle, Washington from August 21 to August 25, 2023 at the Seattle Convention Center. This event will bring together the leading subject matter experts in Microsoft 365, SharePoint, Microsoft Teams, Power Platform, Azure and more. The Microsoft-led sessions will feature the latest product news, demonstrations, customer stories, best practices, and insights into Microsoft’s product and solution strategy. Be sure to review the detailed 365 EduCon event guide by Mark-Kashman. Sign up using code MSCOMM10 to save 10% on your registration.
Recent Blogs
- The threat landscape continues to evolve creating ongoing challenges for small and medium businesses (SMBs) that are faced with increased regulations and cyberinsurance requirements. Today, Microsoft...Mar 06, 2025
- How Microsoft 365 is Empowering Small Businesses In the ever-changing world of productivity and collaboration tools, Microsoft 365 continues to shine as a vital tool for small businesses. With a t...Feb 07, 2025
