Forum Discussion
Error opening some Excel files using Applications in AVD
We are using Microsoft Windows 10 multi session + Microsoft 365 Apps image dated 4/25/2021. Our requirements are Office 32-bit, and we are using Applications. Around the middle of July, we started ...
We are facing the exact same problem with a customer who has three hosts. Have you found a solution to the problem?
I've actually been able to reproduce the issue like this: I create an Excel-file (or Word-file) using a test user where the session is hosted on say AVD-0.
As long as the session is hosted on AVD-0 everything is fine. When I log the test user off and force a new session to be hosted on AVD-1 or AVD-2 (by using drain mode) the issue occurs.
So it looks like you can only open the file if the session is hosted on the AVD-host where the file is created.
We are also able to open the files on local computers with OneDrive.
I haven't openend a ticket yet. But "glad" to hear that we are not alone in facing this issue.
Best regards
Jonas
I've actually been able to reproduce the issue like this: I create an Excel-file (or Word-file) using a test user where the session is hosted on say AVD-0.
As long as the session is hosted on AVD-0 everything is fine. When I log the test user off and force a new session to be hosted on AVD-1 or AVD-2 (by using drain mode) the issue occurs.
So it looks like you can only open the file if the session is hosted on the AVD-host where the file is created.
We are also able to open the files on local computers with OneDrive.
I haven't openend a ticket yet. But "glad" to hear that we are not alone in facing this issue.
Best regards
Jonas
