Forum Discussion
Solved
New Outlook Update Bug
Hello Tech Community,
My Classic Outlook recently went through update from Version 2410 to the new version 2411. I have discovered that with the new update there is some sort of display bug for Signature Tab. When creating new email i am trying to apply a signature from several signature options, but at the dropdown of "Signature" Tab, none of the signatures displaying text to see the name of each signature, it is blank, but what's interesting is hovering over shows that name of the signature there and it is still selectable, but it is not text displayed. I have reached out to my colleague who is currently on the older version of Classic Outlook and there are no issues. I have done a lot of steps clearing cache, clearing app data folder, disabling and enabling add in (in my case its codeTwo - but this issue happens to manually created signatures as well), i have also, re-created Outlook profile, repaired, re-installed outlook.
Please let me know if there is a fix that can be done by user? Thanks
Thank you for the reply.
Outlook for this user has been updated to the latest Outlook. Further looking into this issue seems like the bug the Outlook recent update as I have mentioned - version 2411. It seems that this bug might be resolved with the new version that we will be getting in about a month. We do have a workaround current by utilizing CodeTwo Add in.
aswanThis issue is likely caused by missing the latest updates. Please try patching the client workstation and then check its status. However, some non-compatible workstations might also encounter this problem. The recommended initial solution is to manually apply the latest updates or, if using SCCM, deploy a content update package to address the issue.
Hi Salamat_Shah
Wanted to post an update on this issue, Seems like recent bug fixes on Microsoft Side has resolved this issue and Signature List are visible on Outlook now! IF anyone had issues saving Events in Outlook Calendar on Desktop version - that has been resolved as well.
Thank you for the steps to troubleshoot.Thank you for the reply.
Outlook for this user has been updated to the latest Outlook. Further looking into this issue seems like the bug the Outlook recent update as I have mentioned - version 2411. It seems that this bug might be resolved with the new version that we will be getting in about a month. We do have a workaround current by utilizing CodeTwo Add in.
Hi aswan
We'll be happy to investigate this issue. (Wanted to add a contact link, but it's not allowed). Make sure to check the update channel of the affected user (you can find it in Outlook > File > Office Account > About Outlook).
