Forum Discussion
Office 365 Home DKIM Configuration
Hi,
I have an Office 365 home account and have configured a personalised email address using GoDaddy. I have configured SPF on the GoDaddy Domain that appears to work. Is it possible to setup DKIM too for my configuration? All online instructions I have seen refer to Office 365 Business accounts and in particularly using the Admin Centre to configure this, (which Office Home doesn't have access to).
Any help you can provide would be appreciated.
Thanks in advance.
Regards,
Simon
Did anyone ever find a solution to this ?
All of my emails are going to spam, been on like 5h worth of support calls, they either hang up or transfer me to another support person. Never using a Microsoft product again.- There are still a lot of people using personalised email address in Microsoft 365 Personal & Family. Why have Microsoft abandoned us by not providing now-crucial DKIM support?
- Very nice, so Microsoft 365 Home Premium users are not maintained and updated with DKIM therefore unable to send emails to personal @gmail.com accounts anymore.No active work from Microsoft, no active or referral link.Here is latest available public info from Google and Microsoft as of today.:
> Sending to personal Gmail accounts requires a DKIM key...
> No, Outlook.com currently does not support DomainKeys Identified Mail (DKIM) or Domain-based Message Authentication, Reporting and Conformance (DMARC).Did anyone ever find a solution to this ?
All of my emails are going to spam, been on like 5h worth of support calls, they either hang up or transfer me to another support person. Never using a Microsoft product again.
did this ever get a good answer?
I have desktop outlook 365 home connected to my hostmonster email domain and emails work fine but for some reason it doesn't use the DKIM signature that is configured on my domain.
SPF, DKIM and DMARC are configured correctly on hostmonster as evidenced by them working just fine when sending mail using every other mail app I've tried (apple's mail app on iphone, or simple free webmail, etc.) but for some reason using the outlook desktop app on windows doesn't include the dkim header when sending emails. it does include the SPF and DMARC headers but not the DKIM.
Anybody found a solution to this?
Thanks.- Upvote the Feedback Portal post if you haven't already: https://feedbackportal.microsoft.com/feedback/idea/72b2394c-dc1c-ec11-b6e7-0022481f806c
- Has anyone ever gotten through to a Microsoft employee "in the know" of this, so we can find a solution?
Unfortunately Microsoft has discontinued de uservoice initiative.
Therefor all votes on SimonRearhis request in the Office365 section and my other requests in the Security and Outlook.com section got lost, which is a real shame!All forms of feedback can now only be done through "Feedback Hub".
Therefore I have (re-)created the (same) issue as a request in de Feedback HubEnable DKIM for Office 365 Home / Microsoft 365 Family mailboxes with a personalized email address
https://aka.ms/AAdy7igIt can really use all the upvotes it can get.
So to answer your question ...
No solution from Microsoft .. not even an initial acknowledgement :-S
EdwinVanEtten Well this is just wonderful and typical for Microsoft. You pay a subscription for premium features but the development is non existent and everything that goes into even mildly into "advanced user" territory will probably never make it into the product...not that you would get any word from any developer on this anyway, no matter how many upvotes your feedback gets. It goes straight to the trash bin usually. Sad but this is Microsoft, non-business customers are like 4th class customers.
How nice to be able to use your own domain for Outlook.com only for all the mails to land in the spam folder because it doesn't support some insanely basic authentication features and there's no word on this at all. Nice.
I'm having the same issue and support told me it's not possible to enable DKIM with a Home subscription.
I created a suggestion on UserVoice. Please vote for this feature here:
spalfy and SimonRear
Guys ... the suggestion/request at uservoice.com is exactly what I am looking for:
Enable DKIM for Office 365 Home with custom email domain
https://office365.uservoice.com/forums/273493-office-365-admin/suggestions/38177803-enable-dkim-for-office-365-home-with-custom-email
Therefore I have reached out to my IT colleagues by asking them to donate votes, in order for Microsoft to take this necessary DKIM security measure for custom domain into consideration.
At this moment the number of votes has already grown from 30 to 177 in 2 days 😉 ... and still growing
Keeping my fingers crossed ... and hoping it will get enough votes over time ... just like enabling the custom domain for Office 365 Home subscribers--------------------------------------------------------------------------------------
For extra exposure purposes I have created the same article in the Office 365 Security & Compliance section.
Office 365 Security & ComplianceEnable DKIM for Office 365 Home with custom email domain
EdwinVanEtten Microsoft found better (for them) solution - they'll remove support for custom domains at the end of this month (30th November 2023) 😞
I just recently migrated from Exchange Online to Office 365 Personal.
It is very disappointing that they only support over-priced GoDaddy as registrant.
Another disappointment is that I just find out no support for DKIM......
Microsoft, please fix that if you want more power user.
That's a question you should be directing at GoDaddy support, as they are providing a customized service, which differs from the "global" Office 365 instance.
Hi Vasil,
Thank you for your response however GoDaddy do provide instruction on how to configure this but I need configuration information from Microsoft to do this. I have found this for O365 Business accounts;
https://docs.microsoft.com/en-us/office365/securitycompliance/use-dkim-to-validate-outbound-email
However I have not found any instructions and configuration information for O365 home. What I need is Microsoft to confirm if configuring DKIM is possible with O365 home and if so provide the required settings to do so. Only Microsoft can provide the configuration management information as they have done for O365 Business.
Regards,
Simon
SimonRear open case with Microsoft O365 SUPPORT team and they should be able to help you with the DKIM Configuration
