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Doug4907's avatar
Doug4907
Copper Contributor
Mar 24, 2023

Outlook

My setup:  Home user,  Intel Gen12, Windows11 Pro.   My Outlook is configured for local storage (POP3).  No Sharepoint, no  Microsoft Teams, not linked to my iPhone.  Very simple setup that I have used for years, apart from having auto update enabled in Windows.

 

I am trying to load an alternate older .pst file that is stored locally on the same HDD.  I go to File, Account settings, and try to load the required .pst.  I get the error message, "You cannot use an Internet address here. Enter a path that points to a location on your computer or on the network."  This happens as I try to browse to a local file.  As soon as I try to access my 😧 data drive I get the nonsensical error.  It is not an internet address.

 

Does anyone know what is wrong?

 

 

    • cunniaan's avatar
      cunniaan
      Copper Contributor

      Yes, look at my answer below. It works!

  • cunniaan's avatar
    cunniaan
    Copper Contributor

    Just click on the > not the full drive name. That works.

  • cnala3's avatar
    cnala3
    Copper Contributor

    Is there a solution to this error? I've had the same Outlook 2021 setup for years, now I can't add a new pst file that's on my HDD. Even if I delete one that's currently there I can't add it again. I get this nonsensical error "you cannot use an internet address here enter a path that points to a location".

     

    It's not an internet address, it's my on HDD! 

     

    Any help?

    • Doug4907's avatar
      Doug4907
      Copper Contributor

      This error STILL exists in Outlook.   The response suggested by cunniaan worked once before for me, but not just recently when I had to add a new email account. When nominating my existing outlook.pst file I immediately got told the file address on my PC was unacceptable as it was a web site.  The solution written by cunniaan did not work this last time!  (The address is D:\Outlook\outlook.pst - just how Microsoft still thinks this is a web address fails me...)

      Surely Microsoft can fix this??

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