Forum Discussion
ethanchalmers
Oct 14, 2024Copper Contributor
Android enrolment stuck at installing apps
Hi, We are seeing some issues lately with device enrolment on Android with the wizard getting stuck at installing required apps, even with one app (Intune). I've seen a few posts at the start of ...
Kunnossaare
Jan 24, 2025Copper Contributor
We are also using Dedicated Enrollment with Managed Home Screen and also seeing re-enrolled(Wiped) devices get stuck or doing it a very long time. Sending Reboot from Intune does not help. Did you have any success with this issue?
ethanchalmers
Jan 27, 2025Copper Contributor
Hi, sadly we didn't find any resolution to this issue. In the end we had to enrol our devices via the token method which did install the apps as expected (for some reason?). I suspected it was something to do with Google and made a post over on their forum to no avail.
- KunnossaareJan 28, 2025Copper Contributor
Hi. Thanks for the reply. We use Google Zero Touch enrollment and also tried to enroll with QR method a cupel of times and one time it still took a long time but again in next time it enrolled quickly. Also tried different networks. Strange. Not sure what's the exact case.