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guy_glantser's avatar
guy_glantser
Copper Contributor
Apr 13, 2020
Solved

Can't Access Meeting Options

I logged in to the Microsoft Teams application with my work account - guy@madeiradata.com. I then created a meeting, and clicked on Meeting Options. And I got this: "Only meeting organizers can make changes Your account, guy_madeira.co.il#EXT#@microsoft.onmicrosoft.com, doesn't have permissions to make changes."

  • guy_glantser 

    Yes, it's an irritating design flaw (I'd say bug but MS don't like that). It does not launch the browser apparently needed to access the options (no idea why they can't just be given inside the desktop client anyway) using the right user context. I happen to have accounts in 5 office 365 tenants and it's almost impossible to get this right.

     

    Another way to do it is to open a browser in a private window, copy the link from the failed window and sign in with the account you were using in teams - that way you don't end up screwing up your other connections in other tenants. 
    An option to open in a private window would probably be good - but much better display the option inside the app in the current session. I have user voiced this.

  • Looks like you have signed into Teams in your web browser and then switched organization to another (Microsoft?). Open https://teams.microsoft.com and make sure that you are in your home organization.
    • dorae's avatar
      dorae
      Copper Contributor
      Thank you very much!!! It worked for me!!!
      • moreteamsfeatures's avatar
        moreteamsfeatures
        Copper Contributor

        i was able to solve this on a shared mailbox today. I had been giving outlook permissions on just the calendar, but really you have to get owner on the whole mailbox.
        I had previously added teams license to the shared mailbox and activated the user account. I am not sure if that is necessary as it didnt work till i actually made owner.

        1.) Give the user delegate rights on the mailbox. This will make it show up in their outlook.

        2.) Go to the users outlook. Find the mailbox in the left hand side

        3.) right click on the mailbox and go to "data file properties".

        4.) go to permissions, make the user an owner. of the calendar

        this should now work. They should be able to edit the options now.

         

        edit: i should say that these "outlook permissions" are completely seperate from delegate access in exchange. Many people do not realize there are two sets of permissions. THe ones you manipulate inside outlook, and the ones you do at the exchange level. Yes that sucks a lot.

    • KouroshB's avatar
      KouroshB
      Copper Contributor

      LinusCansby 

      I have multiple accounts with Teams but I checked the website and was with the same organizer's account but receive the same message when I like to change the meeting options. We have two accounts for our institutions (one short version and one is our full name before @). I guess this is the issue that the Teams cannot understand if I am using the short version or full name (it brings my short version email and say "Your account, behkou@..., doesn't have permissions to make changes". Any solution?

      • KouroshB's avatar
        KouroshB
        Copper Contributor

        KouroshB 

        I found the reason for it! The Outlook created Teams meeting with another account of myself while it's weird since I created Teams meeting with specific account! I guess my Outlook needs restarting!

    • YesimNuman's avatar
      YesimNuman
      Copper Contributor

      LinusCansby Hi, I am having the same issue. Could you clarify what you mean by "confirm you are in your home organization"?  I am signed in to Teams with the same account in both browser and app, but still get the same message.  

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