Forum Discussion

SunnyDVDB's avatar
SunnyDVDB
Copper Contributor
Nov 07, 2024

Teams Email/Conversations

Hi. Recently, 3 weeks or so ago, we lost the ability to access Team email boxes from Conversations in SharePoint. In the past, we were able to open the email box from conversations but now when we do so, we are redirected to our own OWA mailbox and then to Groups. The Teams M365 Groups don't show up in that view. The only Groups that show up are O365 Groups or O365 Groups that were converted to Teams. We are extremely frustrated because we use these inboxes to receive emails from guests and other external users and it is impeding progress amongst our teams. Is anyone else experiencing this? We have a ticket open with MS but so far have not reached a resolution. Thanks!

Activity
devices
How-to
microsoft teams
Product Roadmap
Settings
User Interface
  • VasilMichev's avatar
    VasilMichev
    MVP
    Nov 07, 2024

    Teams-enabled Groups are by default inaccessible in Outlook/OWA, you have to edit their properties to make them appear. If you have admin privileges, run the following cmdlet to confirm the team/group is "hidden":

    Get-UnifiedGroup TeamName | select HiddenFromExchangeClientsEnabled

    and the following to update it:

    Get-UnifiedGroup TeamName | Set-UnifiedGroup -HiddenFromExchangeClientsEnabled:$false

     

    • Catherine93's avatar
      Catherine93
      Copper Contributor
      Jan 02, 2025

      VasilMichev 

      What happened?  We used to be able to select Conversations from the MS Teams associated SharePoint and access the mailbox for the team.  Additionally, we had to edit the group to toggle the switch to notify everyone on the Team, otherwise emails went to a black hole.  The team email still shows up in entra, so it is there.

       

      This was the OLD process....

      From the MS Teams associated SharePoint site – select Conversations

       

       

       

      Outlook will popup for the group…. select breadcrumbs... then Settings...

       

       

      Edit the group settings....

      Check the box for members to receive all emails....

       

      NOW when I select Conversations.... I get this screen, with no options to make sure group members get notified.... and the MS Teams are not listed at all, unless they are a public team... 

       

      PLEASE restore the OLD functionality to view the MS Team email box, without requiring an Admin to provide access to is and have it listed in the Groups.

       

Resources