This user is within my organisation and not a guest but when she tries to open Teams we get You don't have access to this org in Teams.Select another org, or contcat your admin She was a member of another org in MS Teams previously using the same email address as her organisational one. We logged onto account.activedirectory.windowsazure.com and deleted the other org but a) teams still remembers it and b) we still can't log on to the actual organisation she is a member of Help!

For me worked administrating services directly under M365 License subscription on AAD site https://aad.portal.azure.com/. Accidentially there was Teams switched off.

Olekasandr_RupaHi - login to www.office.com as a user with access to the admin centreOnce logged in click on the Admin iconOnce the admin centre opens up click on Users > Active UsersFind the user and on the left hand side of the user name click on More Actions (the 3 dots) and select 'Manage Product Licences' A new tab will open on the right hand side of the screen listing all available licences. One of these will be Teams (depending on your version of office will determine what type of teams licence you have) untick this (if ticked) and retick it (it will go blue). At the bottom of this tab click Save Changes It says it can take 24hours for this to be applied but for me it was within the hour. I hope this helpsThanksMike

Hello,I figured out this issue within 01 week and fixed. Access to Microsoft 365 admin center > settings (left sidebar) > Org settings > select "Microsoft Teams" > the panel show on the right and then tick to "turn on".Please see this in the attached file.

michael_baldwin Happened to me in 2024! I resolved it by going to https://admin.microsoft.com/Adminportal/Home#/users Selecting myself, and going to the licenses section, I found the Microsoft Teams license, unchecked it, checked it back immediately, and then saved it. Then reopened Teams and it worked as expected.This was suggested by other users in this thread. I hope this helps to someone :white_heavy_check_mark:

Send her a "deep link" to one of the teams within your own organization, should look something like this: https://teams.microsoft.com/_?tenantId=xxxxxxxxxxxx#/conversations/General?threadId=19:09e29188f03d4023bc513395542f704e@thread.skype&ctx=channel See what happens after she clicks on it.

You don't have access to this org in Teams.Select another org, or contcat your admin

JShope
Copper Contributor
Jul 09, 2024
michael_baldwinYou may be able to reset the permissions by removing and readding the license.

The solution is:
Sign in to the Entra Admin Center
In the Users section, click on the name of the User
Under Manage, click on Licenses
Note the license and the "Enabled Services". The license needs to be one that includes Teams. If the Enabled Services are not 100% enabled, click on the name of the Product.
Scroll down the list of Plans to Microsoft Teams. Make sure it is set to On and click Save.
SviFi
Copper Contributor
Jan 05, 2024
michael_baldwin

Happened to me in 2024!

I resolved it by going to https://admin.microsoft.com/Adminportal/Home#/users
Selecting myself, and going to the licenses section, I found the Microsoft Teams license, unchecked it, checked it back immediately, and then saved it. Then reopened Teams and it worked as expected.
This was suggested by other users in this thread.

I hope this helps to someone :white_heavy_check_mark:
melqassas
MVP
May 22, 2021
In my case, this issue was mainly related to the assigned Product Licenses for this user. so, I would suggest asking your global admin to review your assigned license in Microsoft Admin Center as mentioned at You don't have access to the org in Teams.
bien_nd
Copper Contributor
Feb 04, 2021
Hello,
I figured out this issue within 01 week and fixed.
Access to Microsoft 365 admin center > settings (left sidebar) > Org settings > select "Microsoft Teams" > the panel show on the right and then tick to "turn on".
Please see this in the attached file.
- Moumit_Kanti_Mondal
  Copper Contributor
  Mar 02, 2025
  Yes, it was the fix👍
AzitaManson
Copper Contributor
Dec 17, 2020
Does anyone have a way of solving this? It keeps forcing me to login with an old organization that I no longer belong to.
- FernandoGuardian
  Copper Contributor
  Feb 01, 2021
  AzitaManson
  
  After hours I found a solution. Access Teams adm center/Users -> https://admin.teams.microsoft.com/users
  
  On top has a link to Amin center > Users. Click, and manage user lincenses worked to me.
VasilMichev
MVP
Apr 01, 2020
Send her a "deep link" to one of the teams within your own organization, should look something like this: https://teams.microsoft.com/_?tenantId=xxxxxxxxxxxx#/conversations/General?threadId=19:09e29188f03d4023bc513395542f704e@thread.skype&ctx=channel

See what happens after she clicks on it.
- michael_baldwin
  Copper Contributor
  Apr 03, 2020
  Hi VasilMichev
  
  Also when she tries to sign in it still knows about the other org even though we removed this from her profile?
  - VasilMichev
    MVP
    Apr 03, 2020
    Well you do have the "tenant picker" visible on the second screenshot, so just select your "home" tenant there.
- michael_baldwin
  Copper Contributor
  Apr 03, 2020
  Hi VasilMichev
  
  We just get the attached error 'Something went wrong'

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You don't have access to this org in Teams.Select another org, or contcat your admin

You don't have access to this org in Teams.Select another org, or contcat your admin

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