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74cdub's avatar
74cdub
Copper Contributor
Mar 03, 2025

How To Turn Off OneDrive for Business Backup If you Can't Login?

I have a friend who's laptop she used for both personal and work, she has now left the company and one drive for business she has installed on her machine will no longer login due to her works Microsoft account being closed.

 

The issue I have is that she had chosen to backup her Desktop, Documents and Pictures folder to Onedrive, this means these folders have been moved from C:\Users\Username\ to Onedrive, Normally if I wanted to turn off Onedrive backup and restore these folders back to her local drive, I would open OneDrive Settings and Select Manage backup and then turn off backup for these folders, which would restore the Desktop, Documents and Pictures folder back to the Local Drive (ie C:\Users\username\).

As I am unable to login to OneDrive I cannot get to the Manage Backup Option in Settings.

 

Does anyone know how I can restore the Location of the Desktop, Documents and Pictures folder without going to Settings in OneDrive?

  • 74cdub's avatar
    74cdub
    Copper Contributor

    I will try that as soon as I get my hands back on the laptop, I know the first two suggestions would not work as the folders were in use (by OneDrive).

  • NikolinoDE's avatar
    NikolinoDE
    Gold Contributor

    You can manually restore the default folder locations using these steps:

    Manually Move the Folders Back

    Open File Explorer (Win + E).

    Navigate to C:\Users\username\OneDrive\ (or C:\Users\username\OneDrive - WorkAccount\ if it’s a business account).

    Locate the Desktop, Documents, and Pictures folders inside OneDrive.

    Manually move them back to C:\Users\username\ by cutting (Ctrl + X) and pasting (Ctrl + V).

    Restart the computer to ensure the changes take effect.

     

    Use the "Location" Tab to Restore Default Paths

    If moving the folders manually doesn’t fully restore their functionality, you can reset their locations:

    Right-click on each of the moved folders (Desktop, Documents, Pictures).

    Select Properties.

    Go to the Location tab.

    Click Restore Default and then Apply.

    If prompted, select Yes to move the files to the default location.

     

    Unlink OneDrive Completely (If Needed)

    If OneDrive is still interfering, try this:

    Press Win + R, type cmd, and press Enter.

    Run this command to reset OneDrive:

    %localappdata%\Microsoft\OneDrive\OneDrive.exe /reset

     

     If OneDrive is still active, disable it from Startup:

     Press Ctrl + Shift + Esc to open Task Manager.

     Go to the Startup tab, find Microsoft OneDrive, and disable it.

     

    My answers are voluntary and without guarantee!

     

    Hope this will help you.

     

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