Forum Discussion
Add shared mailbox contacts to the new outlook for windows
In my organization, we use a shared mailbox to share a public address book. Is there a way to add it to the new Outlook for Windows?
I can see the shared mailbox correctly under ‘Mail -> Shared with Me’, but there’s nothing about shared mailboxes in the ‘People’ tab.
I have also tried to manually add the shared mailbox as a standalone account, but it just loads indefinitely after I type in the address
Outlook client version: 20231006004.16
Windows 11, build 22621.2428
This still doesn't appear to be on the roadmap for new Outlook- despite shared mailbox contacts being the Microsoft Recommended method of sharing contacts within and out of an organization.
Microsoft no longer allows linking to Microsoft Learn websites.. but it can be found be searching forSharing calendar and contacts in Microsoft 365
Article, 01/30/2024, 5 contributors, Applies to: Microsoft 365
Original KB number: 10157- Late to the party here, but searching for it, I found your answer on the roadmap. Looks like it will be rolling out in July 2024. In the meantime, I use both new and classic Outlook.
https://www.microsoft.com/en-us/microsoft-365/roadmap?filters=&searchterms=375635And now it says June 2025; lack of this feature will make me go back to the old Outlook and delay recommending others in or organization switch. Sad to see it has been promised but not delivered for well over a year.
- Thanks. I saw that, but did not see any details of what that might fix and if it included 'contacts'
Hi DylanLVI,
Unfortunately, but as far as I know there is currently no way to add shared mailbox contacts to the People tab in the new Outlook for Windows.
I cannot find any official Microsoft documentation about this issue, but I have tested it myself and there is no way to do this in the New Outlook.Please click Mark as Best Response & Like if my post helped you to solve your issue.
This will help others to find the correct solution easily. It also closes the item.If the post was useful in other ways, please consider giving it Like.
Kindest regards,
Leon Pavesic
(LinkedIn)Thank you for your answer.LeonPavesic
This is a big deal, considering this is one of their recommended methods to share an address book…
Do we even know if it is on the roadmap?
