Forum Discussion
Solved
Non-breaking spaces by default
Hi everyone, I got a user who found that her print preview was weirdly formatted and after a bit of research I found that she had non-breaking space characters instead of regular spaces in her mails...
OK I found the source of this issue. The user was using an internal translation tool which used NBSP by default, I simply told her to paste the content using "text only" option.
Loïc,
Just to be very clear on the problem a short test please:
Create a new email. Put the cursor in the body.
Turn on Show Formatting (Format Text -> {Paragraph Mark})
Press "Enter". You should see a {Paragraph Mark}.
Hit the spacebar, then Ctrl-Shift-Spacebar.
Normally, the first space should look like a small dot (normal Space). The second one should be a very small circle (NB Space).
If they are both NB Space then:
Compose something other than an email. e.g. Appointment, Task. Do the same test.
If you have Word installed, open a new Word document. Do the same test.
Hi,
I cannot access the user's machine right now but I can tell from the tests I have done with her that the "space" key inputs NBSP instead of regular spaces (I've seen them in the format view). Btw that was how I found out about non-breaking spaces, which I didn't know existed.
I will ask her for informations about the other Office apps.
And here is one more "off the wall" suggestion. I've seen strange things happen in Office depending on what Font you are using, particularly with older fonts. Never seen Plain Space being converted to NB Space, but just for grins, try composing in a different font.
And there is always, of course, the old completely uninstall, reboot, install from scratch.
