Forum Discussion
gboruzs111
Jun 13, 2024Copper Contributor
Cross-tenant user access to Planner (in Teams)
Hi We are facing an issue with Planner access from cross-tenant member users. After the user changes Tenant, and tries to access a Planner tab in Teams, he/she receives instantly a "Your session ha...
PhillipHamlyn
Jul 04, 2024Brass Contributor
gboruzs111 we are also seeing the same behaviour. My guess is that the user does not have an explicit license for Planner via Office 365 in the host tenancy. My users have a license in their home tenancy, and both tenancies have the Office 365 Planner feature turned on, but the users do not have an Office 365 license in the tenancy hosting the Planner.
gboruzs111
Jul 05, 2024Copper Contributor
Hi
Had the same idea, and gave licenses to the users synced from the other tenat.
Did not change a thing.
Had the same idea, and gave licenses to the users synced from the other tenat.
Did not change a thing.
- PhillipHamlynJul 08, 2024Brass Contributor
gboruzs111 - thanks for sharing - prevents me from trying and failing in the same way. I think this issue is only related to "New Planner" as we never had this problem before it was upgraded.