Partner question
126 TopicsEmployment verification failed - Fix Now - Not Working
Fix Now button does nothing, or at least not as pictured in your own guide article. Account Verification side-screen is NOT showing up after clicking on the Fix Now button, as depicted the image in your own article. https://learn.microsoft.com/en-us/partner-center/enroll/verification-responses Fix Now button just restarts the process of verification, which fails constantly, without specifying what is wrong. This is an issue that needs to be resolved by Microsoft, there are multiple such reports.662Views4likes13CommentsExplore Dynamics 365 Business Central Digital Event
Learn how adding Dynamics 365 Business Central to your offerings catalogue can increase your revenue and reduce customer churn — with low risk and a small lift to your existing resources. Hear from a Modern Work Partner who will join us and share how they got started and successfully built a Business Central business! Register for this upcoming Level Up CSP digital event to and hear about Business Centrals business management solution for small and mid-sized organizations. Voted the number one ERP solution for SMBs by Forbes in 2024, Business Central seamlessly integrates with Microsoft’s productivity and collaboration tools—making it a natural fit for your Modern Work customers. Business Central is also blazing the trails when it comes to AI innovation, bringing copilot capabilities and agents to life, to help your customers become more productive. Date/Time: March 13, 2025 Americas/EMEA 8:00am PST and APAC 5:00pm PST In this session we'll: Guide you on how to lead impactful customer conversations and close Business Central opportunities without significant investment. Walk you through your earnings potential, including lucrative margins and available incentives for partners. Register todayCost Management options for Azure Gov CSP customers
I support a CSP that operates almost exclusively in Azure Gov/GCC High. The primary subscription we've sold for the last several years was the CSP for Azure Government offer that does not support the built in cost management tools. With over 1000 subscriptions of this type across our customer base the lack of cost management tools is becoming a huge headache. I regularly have customers that incur large, unexpected, increases because they roll something out and then have no way of seeing or monitoring their ongoing spend. By the time they see their invoice they're 15 days into the next billing cycle and now not only have a single unexpected increase but whatever they've accrued in those 15 days as well. This results in a support request and then having to go through the refund request process with Microsoft. I've heard for the 2 years I've been back with my company that cost management tools for the CSP for Azure Government subscriptions "were on the roadmap". Are they ever going to be there? If so, when? If not, why not? If not, we need some way to easily AND inexpensively migrate those customers with those CSP subscriptions over to AOS-G where they do have access to the cost management tools. If you support a CSP and these types of subscriptions, how does your organization address the issue? Thanks in advance!SolvedAnnual/monthly price increase per 1st of April 2025
Hi Microsoft, Besides the discussion on the price increase itself: November 2024 announcements - Partner Center announcements | Microsoft Learn I'm wondering how this "standardizing the billing structure" works for triannual subscriptions. The post only states that Annual subscriptions with Monthly payment term will undergo a +5% price increase. But how will this affect multi-year subscriptions? Eg. Triannual subscription with annual payment term. Cheers, MartijnD365 Finance min users (monthly)
Dear community once again a real pain with NCE… our customer has seasonal increases in workers (oct-dec). This varies from 5-30. now when trying to add monthly finance or scm users (new subscriptions), the minumin is 20. this is so ridiculous since they already have 100+ on yearly or even triennial basis. We try to escalate it to Microsoft Switzerland, since the customer dpes not want to accept this (what I understand). Microsoft Switzerland does not believe this is a general problem could you guys please support me and write your frustration again? 🤓 thanks in advance DanielPrice increase D365 Sandboxes - did I miss something?
Dear all last week, we received this mail regarding a tier 5 Sandbox and its pricing: I know about the upcoming price update as from October 1 but a) it is not October yet and b) this SKU was not announced to be increased at all. Is this a mistake in Microsoft's billing system? (almost impossible - ok, sarcasm off now) Thanks for your inputs cheers Daniel381Views2likes6CommentsNEW! Microsoft 365 Customer Self-Serve Template for CSP partners
We’re excited to share the Microsoft 365 Customer Self-Serve Template to support your self-serve capabilities and insights for optimizing the commerce experience. Today, online buying is the norm, and customers are increasingly looking for one-stop shopping with a self-serve experience that’s fast, convenient, and on demand. The Customer Self-Serve Template gives you the tools to offer a seamless self-serve experience, streamlining the customer journey. Whether you leverage the content for new customer acquisition or for customer expansion, this quick-start guide will help you optimize the customer purchasing and provisioning process. With your self-serve capabilities in place, customers can easily choose, pay for, and auto-provision users on Microsoft 365 without manual partner interaction. Download the Customer Self-Serve Template to get startedNEW Level Up CSP | M365 & Copilot Sales and Technical Bootcamps!
We are excited to invite you to the upcoming http://aka.ms/LevelUpCSPBootcamp. These special edition bootcamps will help drive CSP success during the January – March renew and upsell moment. We will discuss Premium SKUs, M365 Copilot and Copilot agents, as well as key partner tools, programs, and promos to leverage. Learn more below to register. Level Up CSP Sales Bootcamp Renewal and Upsell 1-day sales Bootcamp Americas/EMEA region: December 10 | 8:00 AM – 12:00 PM, Pacific Time APAC region: December 10 | 5:00 PM – 9:00 PM, Pacific Time Who should attend: Sellers and sales managers Level Up CSP Technical Renewal and Upsell Bootcamp 2-days technical Bootcamp Day 1: Americas/EMEA region: December 11 | 8:00 AM – 12:00 PM, Pacific Time Day 1: APAC region: December 11 | 5:00 PM – 9:00 PM, Pacific Time Day 2: Americas/EMEA region: December 12 | 8:00 AM – 12:00 PM, Pacific Time Day 2: APAC region: December 12 | 5:00 PM – 9:00 PM, Pacific Time Who should attend: Pre and post sales, IT admins and technical staff Register at http://aka.ms/LevelUpCSPBootcamp We will be offering voiceover and subtitles for ten languages to support our global CSP partners.