Partnership merge process really frustrates partners (me)
Gents and ladies I am the Alliance Manager Microsoft for one of our divisions at Orange Business And am REALLY frustrated over here in Stockholm at the moment 🙂 We merged two entities in our divisions partnerships January 29, 2024, 12:17:17 (UTC). One partnership merging in to held 5/6 designations - all except Business Applications. The other "only" held the Business Applications designation + of course had vital "points" in the other 5 programs as well Merged together = Solutions Partner - Microsoft Cloud The merge process seems to be so perfectly designed: Invite Accept Initiate 17 secs later one gets a message "merge complete" 😎 Complete in my partner mind means - COMPLETE But, only some things has now happened in Partner Center at this COMPLETE time The merged domain and Identifiers For other very vital parts, one had to wait (and pray that they will "happen" - as the process is COMPLETE) The payment profiles arrived after +1 h and I could verify them "Points" for the programs from certified staff in the merged partnership arrived like 3 days later Now, +1 week later - I still have no points in the programs from customers (CSP/CPOR/PAL) And when creating a support ticket, I´m guided to the Docs article describing "the merge process" that I have read 100s of times working in my alliance manager role for several partners over the years! COMPLETE must mean COMPLETE dear Microsoft Most stressful with this - our renewal period opens on Thursday And in the Membership overview I don´t have the points necessary for renewal of the achieved partner programs (as Microsoft has NOT (manually) refreshed the data after the merge - that they have marked COMPLETE) Sorry for frustration - but I am VERY frustrated over this process - that seems so very well designed - and FAST! I expect someone from the MAICPP program to catch this! Note: I used bullets, numbers and added a picture to the post - but all that falls away after saving! // Gabbe
Legacy Benefits Questions
Some questions around Legacy versus new Solutions Partner Designations Important Update: Partner support confirmed there is a current issue where benefits are lost when you purchase the Legacy Gold Benefits. You will lose all current Azure gold consumption allocation benefits and as well as any other prior gold benefits instead of simply being added side by side like previous offers. 1. How do you find the snapshot of competencies as of 30th September 2022 through the partner portal? I just want to make sure this is accurate and there should be a way to confirm through the portal. Please do NOT discuss my specific competencies and benefits in this thread. These answers are meant to benefit the community and the guidelines/feedback are most important. 2. It mentions you cannot get incremental benefits with the new Solutions Partner Designations if you purchase the legacy benefits option. Just confirming if this is true since that would be a deterrent from achieving multiple designations. Answer: Confirmed 3. If you purchase the legacy benefits do you have to pay again when you get a Solutions Partner Designation? This was odd in the past when originally going Silver to Gold within a year as the payments stacked instead of being offset from the prior. Answer: You do not have to pay again if you obtain Solutions Partner Designations if you pay for legacy Gold benefits. Source https://learn.microsoft.com/en-us/partner-center/introduction-to-pcs 4. I do see you can get a refund for purchasing the legacy benefits within 30 days if the benefits are not consumed. I want to make sure this is true in case the benefits purchased do not turn out to be the benefits wanted. Answer: These terms are in the agreement as Instruction #3 when you purchase legacy Gold benefits.Partner Development Manager.
Hi, We are currently CSPs. We need to be able to become a LAR (large Account Reseller) or a LSP (License Software Provider), to be able to help our end-customers sign EAs and SCEs (VL-agreements) with Microsoft. In that process, it seems that we need to have a Partner Development Manager. Any guidance into achieving our goal to be able to help our end customers sign EAs and SCEs (VL-agreements) would be greatly appreciated. Thank you!Six easy steps to becoming a Microsoft partner
  When you join the Microsoft Cloud Partner Program, you become part of a global community that connects you to the relationships, insights, tools, resources, and programs you need to deliver amazing customer solutions and drive business growth. Learn about ways to optimize your partnership with Microsoft.
