Teams Mobile App only showing Calls
Hi everyone, I thought I'd start this discussion by mentioning we've encountered a bug within the Teams Mobile App whereby Android devices, don't allow you to access anything in the Teams Mobile App other than 'Calls'. You will receive notifications for Teams and Messages, and when selecting them will take you to the correct content. However, if you were to open the Teams Mobile App to send a message, you will see no such option other than the below. Appears to be effecting the following release, others may be affected too. I wanted to post this as I couldn't find anything similar on the community. Additionally, we have logged a case with Microsoft, of which the agent confirmed; "I have received multiple cases regarding the same issue. I have informed it to our backend team." Will keep you posted.
Teams calling - contact information
Hello. We have recently switched to Microsoft Teams as our Telephony solution. While using the windows 10 client, we have noticed when a user is receiving an incoming call from a contact held within their teams 'contacts' list, you can only see the phone number rather than the 'display name'. This is rather frustrating for the user as they are keen to understand who is calling before choosing to accept the call. I have noticed via testing that this all works as expected in the teams web app, it is just within the windows client that the issue is present. We have tried all the basic troubleshooting, signing in and out of windows app etc to no avail. Any response or assistance is greatly appreciated. JamesTeams Direct Routing
Hi, Is it possible to create two Policies under direct routing and add 1 SBC in one policy and 1 in another, then assign 1policy to user abc and 1 policy to user xyz. Exmaple- Direct Routing - Voice Route Name - Test 1 (SBC - test1.abc.com) - Map this with user abc Direct Routing - Voice Route Name - Test 2 (SBC - test2.lab.abc.com( - Map this with user xyz
Supervised calling option to be enabled as supervised chats
We appreciate Microsoft for introducing supervised chats (disabling private chat for students) in Microsoft Teams. Is there any possibility of creating supervised calls (students can call teachers only but not between themselves, but a teacher can call anybody)? Even this feature is also the most required and awaited feature in Teams.
Detailed PSTN user reporting
With remote working being the norm at the present , we have adopted Microsoft Teams to handle our incoming / external customer calls, is there a recognise way now to report on the individual stats of a user or a group of users in the same team? for Example , Total incoming calls for user/team Total external calls for user/team Calls taken in the Day/Week/Month/Year for user/Team Average duration of a call in the Day/Week/Month/Year for user / Team Total duration of a calls in the Day/Week/Month/Year for user / Team Can anyone else relate to this question? thanks ChrisTeams Direct Routing/Teams DR for Office 365 Administrators
Teams Direct Routing for Office 365 Administrators. Basic Understanding about Teams Directs Routing and different concepts and terminology about the Teams Direct Routing. Bring Your SIP Trunk and PRI Lines in terms of Teams Direct Routing and their capabilities. With Regards, Satish U
Teams Outlook contacts
Hi, we recently moved everyone to Teams but noticed that the Contacts under the 'Calls' tab is not syncing correctly to Outlook, from what I can tell, they are coming from the users mobile phone contacts after they installed Teams. We tested by adding a contact in Outlook but don't see it in Teams, which is a big issue! Also, the Calls - History, is that just the users call history? The call groups? The delegates? How does it work? Any ideas?
