Teams Mobile App only showing Calls
Hi everyone, I thought I'd start this discussion by mentioning we've encountered a bug within the Teams Mobile App whereby Android devices, don't allow you to access anything in the Teams Mobile App other than 'Calls'. You will receive notifications for Teams and Messages, and when selecting them will take you to the correct content. However, if you were to open the Teams Mobile App to send a message, you will see no such option other than the below. Appears to be effecting the following release, others may be affected too. I wanted to post this as I couldn't find anything similar on the community. Additionally, we have logged a case with Microsoft, of which the agent confirmed; "I have received multiple cases regarding the same issue. I have informed it to our backend team." Will keep you posted.
Auto Attendant
When calling an AA from a teams client AA transfers are causing teams client status to remain 'on a call' status even after ending the call and had to logout of teams and log back in for the background calls to end on windows PC and creating multiple call legs on mobile devices causing to end multiple calls while calling an AA. Also creating multiple call id legs in TAC.
Teams calling - contact information
Hello. We have recently switched to Microsoft Teams as our Telephony solution. While using the windows 10 client, we have noticed when a user is receiving an incoming call from a contact held within their teams 'contacts' list, you can only see the phone number rather than the 'display name'. This is rather frustrating for the user as they are keen to understand who is calling before choosing to accept the call. I have noticed via testing that this all works as expected in the teams web app, it is just within the windows client that the issue is present. We have tried all the basic troubleshooting, signing in and out of windows app etc to no avail. Any response or assistance is greatly appreciated. James
How to Assign a "Caller ID Policy" via "group policy assignment" to a security Group
Hi everyone, I have been trying to figure out how to assign a "Caller ID policy" to a security group via group assignment. During the Group Policy assignment it only gives me the option of allow or block calling. (See Screenshot below) I have been seeing some screenshots that custom caller ID policies are also possible to be assigned... Any ideas? The Security group (Teams-SG-CallerID-Policies) should not be an issue since it can be selected as in the picture. Any way that I can kinda allow custom policies to be selected? I have also tried using the following cmd: New-CsGroupPolicyAssignment but it doesnt contain the Type: "Caller ID Policy":Phone number management
Hi Everyone, I am interested to hear what others are doing to manage/record their DID usage for Teams. We are close to migrating to Teams from SfB 2015. We currently keep record of all our DIDs via Excel. We have a sheet for each site location that contains a DID Range, individual DIDs and who/ if they are assigned, as well as some other notes about the number. For example if its a shared account line, or open area line, etc... Excel has been working out but was wondering if there was other options. First thing that comes to mind is Power BI but I don't have much experience with that. Thanks! Ian...Direct lines after user leave - Teams Phone System
So for the first time since we switched to Teams phone system we've had a user leave the company. When we blocked the user from signing in, this removed them from the voice section of teams and now their calls just seem to dump after a few quick rings. As a temporary measure I've reenabled the account, reset the password and set up call delegates, but this is not the long term answer. So what is the procedure for this situation? How do I take their number and forward it to another user without having it assigned to a person or licensing? We don't want to lose these callsTeams Direct Routing
Hi, Is it possible to create two Policies under direct routing and add 1 SBC in one policy and 1 in another, then assign 1policy to user abc and 1 policy to user xyz. Exmaple- Direct Routing - Voice Route Name - Test 1 (SBC - test1.abc.com) - Map this with user abc Direct Routing - Voice Route Name - Test 2 (SBC - test2.lab.abc.com( - Map this with user xyz
Calling Auto Attendent From Teams Shwos Reasource Account name - Need To change It
Hi all. I have set up teams calling and added a number to my resource account which is called RA_AA_XXX and when i call the number it shows up as RA_AA_XXX. What I would like to do is when calling the number through teams I would like it to show "The Office Name" I have changed the display name for the resource account in 365 but i still get the RA_AA_XXX Any ideas or pointers for this?
Terrible mic quality on teams even with a good microphone
I have a RODE NT-USB microphone and use it on teams, however the quality in calls is terrible. I have tried every troubleshooting step possible to no avail. On discord the mic is perfect and no issues whatsoever. I even bought a new mic, AT2500X USB, and the same problem exists. I know my bandwidth is not an issues as i have fibre internet and a high spec pc. What is the issue and is there a fix? Thanks.
