D365 Marketing transitional offer for existing customers (CSP)
Last summer, I watched the webinar on the launch of D365 Customer Insight (https://learning.eventbuilder.com/event/76690). In the webinar, they showed the slide about the transitional offer for the existing customers that they could renew their existing D365 Marketing subscription till September 1, 2025. Not only EA but also CSP customers. However, I was reading this Learn page which explains that "This renewal must be made during the transitional offer window that will run through September 1, 2024". https://learn.microsoft.com/en-us/dynamics365/customer-insights/journeys/ci-faq#general This would effect to some of our customers. Did Microsoft change the schedule or is "2025" just a typo? In fact, the renewal status of one of our customers' subscription is "auto renews on" which means that the subscription will be renewed automatically on the renewal date. If SKUs are not available after current contract is expired, the status should be "expired on", shouldn't it? As long as I see. the transitional offer is available until 2015 but I need the confirmation.
Two MS partners supporting one customer, but only one gets recognition for MAU growth !!
Hi community, I was very surprised to learn that for the given scenario below, a MS partner will get not any recognition for deployment and MAU growth. This was confirmed by MS Partner Support. Do you have similar experiences? Ralf Scenario: 1. Customer C has two MS partners: partner p1 provisions all licences, partner p2 deployed the D365 CE solution and provides ongoing enhancements and BAU support. 2. The license agreement is CSP (not EA!) Recognition of each partner's work: 1. Partner p1 gets recognition for Net Customer Add (CSP) and for MAU growth (that's ok) 2. Partner p2 gets no recognition at all, neither for deployment nor for MAY growth (surprise, surprise) In other words: The work partner p2 is doing to drive adoption and growth is not viable from a partner's membership perspective; partner p2 should consider handing over the work to another partner.
Bridge to Cloud Promo query
If a customer has already ordered regular licenses through Enterprise Agreement, but decided to go with CSP and use B2C promo, is it possible to order B2C through CSP? Or the requirement for customer is to not have any D365 licenses on their tenant? One of the requirement in the B2C FAQ is - customer must not have previously purchased the same online product via legacy CSP or NCE. It doesn't mention anything about EA.Start your nomination today: FY25 FastTrack Recognized Solution Architect submissions are now OPEN!
Hello Partners, The Microsoft Business Industry & Copilot (BIC) engineering team confers the designation FastTrack Recognized Solution Architect (FTRSA) to practicing enterprise solution architects who consistently exhibit deep architecture expertise and create high-quality solutions for customers. Why nominate: Recognized architects' profiles, and the partners they work for, are listed on the Microsoft Dynamics 365 and Power Platform architects' websites. Partners may indicate the number of recognized architects they have in their promotional materials and may direct prospective customers to the architects' profile page. Recognized architects get an e-badge to share on LinkedIn and other social media platforms and a gift package. Recognized architects are provided direct communication channels with our product and leadership team Continue reading on our partner news blogD365 - Operations Activity license
Does Ops activity license cover all needed operations for a warehouse employee including the usage of the warehouse application or is the full user license type needed? In more detail, can a warehouse employee receive, store, move, assemble, count (inventory check), pick and ship items with this license type? Looking for confirmation specially around assembly.
D365 Business Central - Environments
We have deployed D365 BC with the BTTC2 offer for a client. The Client is a global company and they have the following D365 BC instances: Existing D365 BC implementation. This is an existing BC implementation with its own Production and Sandbox environments. New Implementation – This division is in India on NAV on premises and we are migrating them to D365 BC Cloud on the corporate US tenant (same tenant as existing implementation) under the BTTC2 offer. My questions are: Does the BTTC2 program will provide the additional Production Environment and 3 additional Sandbox Environments for new implementation? Thank you! Bruce Scott - email address removed for privacy reasons C: 913-777-1679Business Applications Partner News: Week of January 8
Check out this week's top resources below or via the attached partner newsletter to stay up-to-date on the latest Business Applications Partner News. Important: The Dynamics 365 and Power Platform Partner Hub pages are paused for updates until January 18 pending a site refresh. What to register for: Business Applications Cloud Week for Partners: March 18-22, 2024 Join the conversation: Assessment and Migration (F&O) Yammer What to watch: Tech Talk: December 14, 2023 – Applied Skills & Talent Sourcing What to download: AIM Partner Catalog (ERP) Microsoft Copilot Studio implementation guide AIM Business Central Deployment Offer Delivery Kit Scale Business Operations - Cohort sales guide Updated: ISV Success for Business Applications benefits datasheet Reminders: Register for the upcoming events! Webinars: FY24 Business Applications Partner Incentives Overview Calls: Jan. 10 and Feb. 14 Partner Activities Monthly Office Hours: Jan. 18 AIM with Microsoft Partners January – SMB Partner Webinar: Jan. 31 Trainings: SMB Sales Bootcamp: Jan. 16-18 (PST) FY24 High Volume Advanced Acceleration Program: Jan. 16-Feb. 27 Reimagine Processes Automation with AI and Power Automate Workshop: Jan. 23-Jan. 25 FY24 Customer Success Series: Jan. 25, Mar. 21 Microsoft Copilot Partner Bootcamp: Jan. 30-Feb. 1 (PST)Customer Insights: default database capacity
Hello, I would like to know if, in the context of the initial deployment of Dynamics 365 Sales or Customer Service with Customer Insights as an Attach, we indeed have a Dataverse database capacity of 25 GB included on the tenant. The licensing guide explains that the default capacity is not cumulative; however, if the client simultaneously purchases their Sales / Service seats and Customer Insights, do they indeed have 25 GB and not 10 GB? The guide specifies that the first base license for a Dynamics 365 product includes its default capacity. The term 'first' is ambiguous; are we indeed looking at a maximum of 25 GB vs 10 GB = 25 GB? A reference from Microsoft would be appreciated if possible.
