partner center
52 TopicsIssues with Account Verification and Revoked Partner Status
Hello everyone, Since July 30th, I have been struggling to resolve an issue with account verification in Microsoft Partner Center and to restore my partner status. Here's a summary of the problem: In April, I successfully completed the verification process by submitting all the required documents to confirm my domain ownership. The documents met all the criteria, including the 12-month validity requirement. On July 30th, my developer status was revoked without any explanation. I have requested clarification several times, but each time I only received requests to resubmit the same documents I had already provided. I resubmitted the documents on August 8th, but I still haven't received any constructive response, just automated messages. Recently, I received a message saying that several attempts to verify my information were unsuccessful, and the process was closed. This could result in my relationship with Microsoft being terminated within 30 days. My team has spent a year learning the Graph API and developing our Outlook application, and now it seems we won’t be able to publish it due to unclear verification issues. Could someone please advise if there is a way to expedite the resolution of this problem? I have submitted all the required documents and met the necessary criteria, yet I continue to face rejections. Here are my support ticket numbers for reference: 2404250040003907 2409030040003632 2408210040001904 2409060040005012 I would greatly appreciate any help or advice on how to proceed. Thank you!Solved1.6KViews4likes25CommentsRespond to Security Events with the Security Alerts Dashboard in Partner Center
The Partner Center Security Alerts dashboard helps partners respond quickly to security, fraud, and other events occurring in their Partner Center or their customer’s tenant. Microsoft is seeing an increase in these security events and advises Partners to enhance their security posture by leveraging this dashboard and functionality. Review the complete documentation here. To use the Partner Center Security Alerts dashboard, your user account must be assigned the Admin agent role. Navigating to the Alerts Dashboard To access the Partner Center Security Alerts dashboard: Log into Partner Center with a user with the Admin agent role. Select the Insights workspace. On the left navigational menu, under Security, select Alerts. For partners that have multiple Partner Center Azure AD tenants, you can use the following APIs to get and update alerts instead of using the Alerts dashboard: Azure fraud notification - Get fraud events Azure fraud notification - Update fraud event status Please also review this page regarding Azure fraud detection and notifications within Partner Center. -- Advanced Support for Partners (ASfP) is a paid, partner offering that includes in-depth, technical, cloud consults across the Microsoft Cloud including the many Microsoft cloud security applications such as Microsoft Defender, Microsoft Cloud App Security, Intune, Azure Security, and more. These consults can help you ensure security controls are properly configured on both Partner and Customer tenants to prevent costly security breaches. Learn more about ASfP at aka.ms/asfp and speak with an ASfP specialist by completing this web form today.770Views3likes0CommentsMSIgnite 2024 in Chicago
#MSIgnite 2024 in Chicago was an amazing event. Major investments by Microsoft are being made on AI, CoPilot and Data Center Infrastructure. If you were able to attend Microsoft Ignite 2024, I'm sure that you left inspired and ready to innovate. Satya Nadella highlighted several key advancements: AI Integration and CoPilot Enhancements Windows 365 Link Data Center Infrastructure Chips Security Initiatives Quantum Computing Milestone Looking forward to #MSIgnite 2025 in San Francisco. Save the date for the week of November 17, 2025 and sign up to get notified when more event details come out. https://ignite.microsoft.com/en-US/home?wt.mc_ID=ignite2024_esc_corp_soc_oo_li_MSE_SavethedateExecs72Views2likes1CommentPartner Support Services Designation Public Preview Deck + Nomination Form
On July 18, 2023, at Inspire, Microsoft provided an update to our partners regarding plans to launch a new Partner Support Services Designation, which builds on the Microsoft AI Cloud Partner Program solution area designations and further recognizes a partner’s breadth and excellence of support capabilities. Partners who earn a Support Services designation will be given access to Microsoft tools and resources to enhance their support capabilities. Badging for the designation will help partners differentiate their organizations with customers and in the Microsoft commercial marketplace. We are opening a limited public preview for partners to get an early look at the Support Services designation, provide feedback and get on the fast track to qualifying when the program is fully available. Learn more about the prerequisites for joining the public preview and self-nominate using this simple form if all prerequisites are met. *The full Partner Support Services Designation Public Preview Presentation is attached below. * -- Advanced Support for Partners (ASfP) is a paid, Partner offering that includes a Partner Success Account Manager and technical consultative benefits to help you grow in the Microsoft Cloud more quickly. To speak with an ASfP specialist about your needs and the benefits of ASfP, complete this form today.3.6KViews2likes2CommentsMicrosoft Partner Center Account Verification Issues - Steps Unresponsive
Hello fellow members, I am currently facing an issue with the Microsoft Partner Center's account verification process, and I'm reaching out to see if anyone else has encountered a similar problem or if there's a workaround that I might have missed. I have been trying to verify my account as guided by their official documentation (Verification Responses Guide). Here are the steps I followed: I went to Account Settings and clicked on the Legal Info, then clicked on the "Fix now" button as instructed. The next step mentions "In Account Verification, from Select document type to upload, select the type of document you want to upload for verification". This is where the problem lies. After Step 1, the "Account Verification" tab or option simply doesn't appear for me. It feels as though the process just halts there. I tried to find a way around it, assuming maybe it's a browser issue or some temporary glitch, but multiple attempts yielded the same result. Through different browsers, different computers at different times. I also raised support tickets regarding this matter, but unfortunately, I haven't received any concrete responses yet. They only keep directing me back to the same steps that are unresponsive. And this has been over a month now and I kinda get stuck. Has anyone here faced a similar challenge or has any insights on how I can proceed with this? I appreciate all the help and suggestions I can get. Thanks in advance!9.7KViews2likes15Comments*Free* Azure AD P2 & More - View All Promotions and Offers in the Global Promo Readiness Guide
Did you know Partners in the Cloud Solution Provider (CSP) program can receive a free 12-month subscription of Azure AD Premium Plan 2? But wait, there's more.. Partners can redeem an additional 12-month subscription for a total of 24 months free! This and many other Promos are included in the latest Global Promo Readiness Guide Read more. Date: July 3, 2023 Workspace: Pricing Impacted audience: Partners transacting through the Cloud Solution Provider (CSP) program The latest Global Promo Readiness Guide, a consolidated view of all current and upcoming promotions, is now available on the Operations Readiness resource gallery. See active and upcoming promotions and offers at the Global Promo Readiness Guide collection. Next steps Review the latest monthly Promo Guide in the Operations Readiness resource gallery. Share this information with the appropriate contacts in your organization, and let us know if the guide is helpful by responding to the "Was this page helpful?" question at the bottom of the page. Questions? If you have questions, go to CSP Support. --- Stay in the know with Advanced Support for Partners (ASfP), a paid Partner offering that accelerates the growth and capabilities of your cloud business. Complete this form today to speak with an ASfP specialist about your needs and the valuable benefits of Advanced Support for Partners.2.6KViews2likes0CommentsMultitenant and Marketplace publishing, issue with Solution Designation
We have our solution published on Microsoft Marketplace using Partner Center. This is first / main Partner center MPN Location and Microsoft tenant in Europe. Now publishing requires having Solution Designation. We need to publish this solution on another MPN Location / Microsoft tenant in US. On the second / child tenant, we did not reach the Solution Designation, so it is not active. Therefore, we are unable to publish solution on Microsoft Marketplace due to missing Solution designation. Should Solution Designation status be automatically inherited from partner (main) to child tenant / locations? How can we grow revenue etc to reach solution designation, if we cannot publish (already successful) solution on Marketplace.40Views1like1CommentApp Source Canvas App - how to prevent customers seeing code and functionality
We are a small ISV and have published a PowerPlatform solution with a canvas app. While we published as a managed solution, etc. we are seeing that our customers can edit the app and see all the code and functionality we've built. Our 2025 plan includes ramping up several new App Source offerings with Canvas Apps included, but we won't be doing that if we can't protect our efforts and someone can easily replicate. Any help or guidance is greatly appreciated! After a customer purchased this solution, this is what they can see when selecting "App" - clearly you can see they can edit it and did confirm they can go in an navigate through the app in the editor and see al the code, etc. This is the solution view - it is working as expected by preventing the editing. This is the offer. Business Apps – Microsoft AppSource37Views1like1CommentIssues with Partner Support
I am having some problems with Partner support (created a ticket over a month ago and they kept asking for information saying that it was ok and then asking for the same information again and in the last two weeks they just ignore the emails). I am wondering if anyone else has have similar issues in the past and how can we escalate this (Usually based on the v- account I can contact some of my contacts in Microsoft and they can help me escalate within the team, but it seems that the partner support team uses the generic email address removed for privacy reasons)?162Views1like6CommentsMastering the Marketplace: How to Build a Co-Sell Narrative for Azure Marketplace via Salesforce
Are you an ISV looking to amplify your reach and skyrocket sales in Azure Marketplace? Co-selling on Azure Marketplace can be your secret weapon! Join our insightful webinar and discover proven strategies to craft a co-sell narrative within Salesforce and propels your solution to new heights. Our cloud experts will equip you with the knowledge to: Craft a Value-Driven Narrative: Learn how to articulate the unique value proposition of your solution combined with Azure. Automation via Salesforce: Learn how automation via Salesforce helps in creating private offers in Azure Marketplace and how it differs from the manual approach. Success Stories Sell: Explore strategies to develop compelling co-selling case studies on Azure Marketplace. Actionable Co-selling: Learn how to create a co-sell narrative that compels Azure Marketplace sales. This webinar is perfect for you if: You're an ISV with a solution listed on Azure Marketplace. You're looking to leverage Sales force to expand your reach on Azure Marketplace. You want to develop a co-sell narrative that positions your solution on Azure Marketplace. Don't miss this opportunity to unlock the full potential of co-selling in Azure Marketplace. Presented by: Amit Malik- Spektra Systems Register Here