Forum Discussion
Excel not working properly since updating to Windows 11
Hi,
Since I have updated my PC to windows 11 Excel has not been working properly. Every 5 min the sheets seem to be unresponsive when I click on a tab or anywhere on the excel page. To make it work again I have to constantly reduce the window and reopen it. This is very frustrating as it happens very often. I have tried to start excel in safe mode or disable add-ins but the bug continues.
Thank you
I have been plagued with this, since the day that I did the latest update. My ONLY SOLUTION (tongue-in-cheek) is to SAVE OFTEN, close the application, reopen it, force it to acknowledge that there are no repairs having been done, and reopen it.
MS has their heads COMPLETELY UP THEIR CAN, on this update.
This is REALLY ANNOYING.
sfladstol61 This problem continues to vex me. Every time I undo an edit, I have to hold my breath and hope that Excel doesn't go into "not responding" mode, because when it does, it usually hangs indefinitely. Does anyone from Microsoft ever respond to things here or is it just a users helping other users forum? How does one get technical support for stuff like this from Microsoft these days? Or is there no such thing?
Santero10 After being nagged by Microsoft for a couple of years and now being threatened that unless I upgrade from Windows 10 to Windows 11 soon, my computer will turn into a pumpkin (or some other dire consequence), I finally took the leap thinking that by now, maybe they've worked out the kinks. Nope.
Over the years, I've built what I think is a fairly complicated spreadsheet with a bunch of different worksheets, graphs and pivot tables. I use it every single day. After I updated to Windows 11, it started flaking out occasionally ("not responding", greyed out screen), primarily when I tried to undo something I entered. As time goes on, it's doing this more and more frequently and now it's pretty much to the point where feel like I need to save every 30 seconds lest I lose my work. Sometimes, if I wait for about 5 or 10 minutes, it comes back to life, but lately, it's not been even doing that and my only choice is to kill it from the Task Manager. When I reopen Excel, it sometimes recovers some of my lost edits, but the last few days, it's not even been doing that.
Has anyone come up with a solution for this problem? I'm so frustrated. It's almost unusable at this point (saving every 30 seconds, waiting 5 or 10+ minutes for the software to become responsive again each time this happens ... which seems more and more frequent as time passes). I'm using Office 2019. If I upgrade, will these problems go away? Will my complicated Office 2019 spreadsheet transfer seamlessly to a newer version?
I read up about rolling my system back to Windows 10, but then learned that you can't do that after 30 days (argh!!!). So apparently, I'm SOL there.
mbhofmann I started this thread shortly after I upgraded to Windows 10 and after a year of screaming and shouting and no one assisted. Microsoft did not even try to contact me. Dell ended up replacing my laptop under warranty and to this date it is still on Windows 10 without any problems.
I noticed that people upgrading from Windows 10 to 11 are experiencing problems where users that purchase their computers/laptops with Windows 11 already installed do not experience any issues.
The problem must be with the upgrade itself
Marissa_Hattingh Yeesh. One would think that Microsoft would have at least made sure that the Windows 11 update played nice with their own products! It seems to me that the problem is with how it handles memory when cutting or copying and pasting and when using the undo/redo feature. It may also have to do with all of the pivot tables I've built into this spreadsheet database I'm working with.
As it is now, I can't effectively use Excel without losing my work and aggravation. And I can't roll my operating system back to Windows 10, which was working just fine with Excel. I'm fit to be tied!
Am I correct that I can't even get support from Microsoft unless I pay for it?
Santero10 My multi-tab excel file just disintegrated. Was able to recover, thankfully, but recommend saving an extra copy under a different name, too.
- I found if you uninstall Excel365 and you install another office that is not 365, like Excel 2019, it works fine, i did it untill MS resolve these problem with Excel365 and Windows 11.
- Since I have updated my PC to windows 11 Excel has not been working properly. Every 5 min the sheets seem to be unresponsive when I click on a tab or anywhere on the excel page. To make it work again I have to constantly reduce the window and reopen it. This is very frustrating as it happens very often. I have tried to start excel in safe mode or disable add-ins but the bug continues.
I had Dell come out various times to get this resolved as my own IT department was not able to do so. Dell in turn replace my SSD and replace my motherboard twice as they claimed it to be the graphics card. My laptop was formatted 4 times since July 2022. After 6 months of fighting with the manufacturer they finally replaced my laptop under warranty. The technician said he only dealt with this issue once before and they could not resolve the issue and also replaced the laptop under warranty.
FYI... Do not upgrade to Windows 11 yet, this seems to be where the issues all start. - Just an update.
I had Dell come out various times to get this resolved as my own IT department was not able to do so. Dell in turn replace my SSD and replace my motherboard twice as they claimed it to be the graphics card. My laptop was formatted 4 times since July 2022. After 6 months of fighting with the manufacturer they finally replaced my laptop under warranty. The technician said he only dealt with this issue once before and they could not resolve the issue and also replaced the laptop under warranty.
FYI... Do not upgrade to Windows 11 yet, this seems to be where the issues all start. To be clear, this isn't just a problem affecting excel, it's a complete MS Office suite problem
Sometimes it's just about ok then next thing I find I have to re-start Office several times to get any kind of working environment. Biggest problems for me seem to be when I have to print from the non-default printer. Although slow processes and lockups are common with Word, excel, access and outlook, my usual apps.
It's undeniably better than when I started with windows11 but still frustrating, especially since the office suite isn't performing the way it's guaranteed to.Another annoyance is that windows 10 was PROMISED to be the last ever version of windows.
This surely is grounds for a class action against Microsoft?- I have just installed win 11 and find that Excel has become very slow and often locks up and requires a restart.
