Forum Discussion
Teresa_Cyrus
Jan 22, 2024MVP
New Outlook Working Offline Phase 1: Rolled Out with Limitations
1/12/2025 Update: Microsoft has released several offline functionalities for Phase 1. Watch the video for details. Video: https://youtu.be/qzHfnlfhuEw?si=1hlWaykwl00ojPp0
All users will have access to the "first set" of Working Offline capabilities for the New Outlook for Windows.
This feature will allow you to VIEW your mail, calendar events, and contacts even when you're not connected to the internet since they will be stored on your device. You can still perform important actions on your mail, such as flagging, moving, deleting, and composing new messages, to ensure your productivity remains uninterrupted even when you're offline at the airport or home office.
Download the list of Offline Availability and Unsupported Features as of January 2025.
Microsoft Outlook's Offline: Features Availability » TRACCreations4E
Archived Resources:
July 2024: Offline Phase I is rolling out and should reach worldwide by the first week of August. This video covers what to expect and the required settings for Offline.
Video: https://youtu.be/a9NmCLCmdak
April 2024 Video - Previous Status: https://youtu.be/Mo5FaFnQPQ8?si=huoXQgBqKTBC7muF
#traccreations4e #newoutlook
- TimidRageBrass Contributor
Teresa_Cyrus The real issue with this whole fiasco is that they prematurely ripped off the beta label. 'Offline Support' isn't some arbitrary feature either. Basic prerequisite functionality of a local email client is the ability to store the emails locally.
- CorwenBrass ContributorThis is like building a house from the roof down.
- masafronovCopper Contributor...and without doors.
- Daniel_Ch_BlochCopper Contributor
You need a marketing specialist to name something that has always worked as a "feature" and sell it as "we love you, we want you to work well, we are here for you."
- CorwenBrass Contributor
Teresa_Cyrus Here we are, more than half way through April and still nothing. I wonder what's going on at Microsoft...
- MonteinSBCopper Contributor
I had no idea that the new Outlook would not work in offline mode. Had I known, I would have stayed on the old version. The update says February/March but it's now April.
Microsoft, the silence is deafening!!!!
- katrielfCopper Contributor
Teresa_Cyrus, I see the offline feature mentioned in New Outlook help, but I don't see the option in settings. Has it rolled out? See screencap below.
- sandra0507Copper Contributor
Hi Teresa_Cyrus,
I am frequent traveller and would need to get access to my emails offline. When will this be available?
thank you
I checked again this morning, and it is not available for new Outlook or web yet.
Stay tuned.
- NWWWWCopper Contributor
Did it not happen in January? I still don't have offline support of any kind
With my New Outlook user hat on
, several questions came to mind about working offline.
Gio, There is one reference that I need clarification on. What does "first set of capabilities" mean?
I am aware users will have the flexibility to choose the number of days to download messages to mobile devices is coming soon.
- My concern is storage space for these files on both mobile and PC.
- The syncing process will surely be done when online. However, will that then take the data offline to strictly online or share properties for both offline and online?
- What's in the pipeline for future releases that you can share?
I really appreciate any help you can provide.