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Scott_J945's avatar
Scott_J945
Copper Contributor
May 06, 2024

The New Outlook Notifications for email with rules not working. Missing features

I have to use the New Outlook to be prepared for the eventuality when Microsoft forces the change. 

I'm missing notifications for emails coming in when it has mailbox rules to organize it. 

The Notification Center in Windows is ok, but there should be a way in the rules to set a notification in a window like the Reminders window.

being able to set a specific sound would be beneficial as well.

 

I've had to resort to using Categories and constantly checking Outlook to see if I missed anything. This has resulted in missing many time-sensitive alerts and emails. Such as a Midnight internet outage at a business-critical building on my day off. Resulting in 6 hours of downtime during business rather than a resolution before business opening. 

 

  • tb_ee's avatar
    tb_ee
    Copper Contributor
    Though not at such a scale, I've also run into missed e-mails because I didn't receive a notification when said new e-mail was automatically put into a folder through a rule.
    • Scott_J945's avatar
      Scott_J945
      Copper Contributor

      tb_ee I've now switches back to the classic app and was still having issues. Then realized the rules were still online and running, overriding my rules in classic outlook. Had to rebuild all the rules in outlook and turn them off online. 

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