Accelerate your customers' AI transformation with the Copilot Adoption Kit
To kick-start your customers' AI transformation, download our partner-ready Copilot Adoption Kit, which offers customizable training presentations, email templates, handouts, interactive experiences, and more—and is available in 10 languages.FY24 Opportunities for Teams Publishers
What would you do with an extra $10,000? Are you a Microsoft partner who has published a Teams app in Appsource? Microsoft is offering a $10,000+ incentive when you monetize your Teams App by pairing it with a Transactable SaaS offer on the Commercial Marketplace and then transacting $10,000 through the Marketplace. We will help you understand what it takes to qualify and share the steps to activate this incentive, but you need to act fast, it ends June 30, 2024! You could qualify for free sessions to learn more - simply submit your email address and we'll be in touch.SMB Partners: Announcing the Microsoft 365 SMB Customer Advisory Board
We are thrilled to announce the launch of the Microsoft 365 SMB Customer Advisory Board (CAB), an exclusive opportunity for small and medium business (SMB) leaders to connect directly with Microsoft. This initiative is designed to foster a direct line of communication, allowing SMBs to share their insights, challenges, and feedback with Microsoft, ultimately shaping the future of our products and services. Read more herePartner Case Study: TBSC
Partner in England helps customers manage clients’ Microsoft 365 licenses Based in Basingstoke, England, The Business Software Centre (TBSC) specializes in conversion, e-commerce, and ecosystem consultancy for Software as a Service (SaaS). For more than 20 years, TBSC has provided quick, efficient, and cost-effective software asset management. TBSC’s Smarter SaaS for Microsoft 365 app, available on Microsoft AppSource, provides important data for Microsoft 365 licenses. The app monitors active and inactive users, with the option to anonymize user names and data. Data can show usage of Microsoft 365 E3 apps, such as SharePoint, OneDrive, Teams, and Outlook, and present opportunities to increase it. License optimization can be achieved through reharvesting (taking an inactive subscription and redistributing it to an active user). The app also provides visibility into licensing compliance. These measures help companies fully utilize the licenses they're paying for. “Smarter SaaS for Microsoft 365 is recommended to our partners looking to manage their clients’ Microsoft 365 licenses,” said Phil Hames, Director of TBSC. “Our product is an automated, cloud-based service that ensures an improvement on clients’ Microsoft 365 investment. This allows for an opportunity to not only manage Microsoft 365 licenses but also build loyalty with clients, since partners can showcase how their organization can be optimized with Microsoft 365 usage through accurate and actionable data.” Continue reading here **Explore all case studies or submit your own**Upcoming webcast: What’s Next for CSP Partners and Microsoft Copilot.
Please join us for our February 29th webcast as Giovanni Mezgec, VP of Modern Work + Business Apps Field & Partner Marketing; Emily He, CVP of Business Apps; and David Smith, VP of WW Channel Sales discuss What’s Next for CSP Partners and #MicrosoftCopilot.Partner Blog | How agents in Microsoft 365 Copilot help customers and partners drive business results
Through my frequent conversations with customers, it’s clear that enterprises are embracing Microsoft 365 Copilot as an AI-powered game-changer for productivity. Now, we are helping organizations achieve even greater business value with the recent introduction of agents in Copilot. This week at Microsoft Ignite, the promise of agents has come to life through compelling examples from our customer and partner ecosystem, which I’m excited to share. Enterprise customers are developing line-of-business agents to extend skills and knowledge in Copilot for specialized use cases and to scale their teams in unprecedented ways. They’re also adopting powerful third-party agents built by partners who develop software—also known as independent software vendors (ISVs)—and system integrators (SIs), which supercharge employee productivity and accelerate business processes. I will cover the two ways in which developers can build and integrate agents with Copilot: declarative agents, which are generally available, and custom engine agents, now in private preview. I will also provide resources for developing agents, explain when to develop each type, and showcase how customers and partners are gaining value from this evolution toward agentic AI. How agents in Microsoft 365 Copilot can meet your organization’s needs Agents in Copilot are AI assistants with expertise in a specific set of tasks, like running business processes or adding new skills. Agents allow you to enhance Copilot in three ways: Focusing Copilot on specific knowledge, such as Microsoft SharePoint files or external content sources Adding new skills, such as updating records or creating support tickets Executing business processes autonomously The type of agent you build depends on your organization’s needs. Declarative agents run on the Copilot engine, with prompts handled by its orchestrator and foundation models. Where custom engine agents run on your own models, declarative agents don’t require your own AI platform or complex technical decisions. These agents also have native access to indexed Microsoft Graph data, like SharePoint and Microsoft OneDrive files. If you’ve previously built an API plugin or a Microsoft Teams message extension, you can easily upgrade that to a declarative agent by adding instructions to your manifest. continue reading here
