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Microsoft 365 Now Can Buy Mix Plan Over 300 Lic ?
Hi
I've heard the news that I can't Mix Plan Business that exceeds 300 is it true or not?
Currently, I have a customer who buys a Mix Plan Business that exceeds 300, can I still back it up or not? If not, I'd like to request a ref link from Microsoft.
For example, buy Microsoft 365 Business Basic 300 Lic And Microsoft 365 Business Standard 300 Lic.
Or have to buy any Plan Business Plan but the total amount is not more than 300 Lic ?
Hi namlovely2011 ,
here the ref links:
Terms - https://www.microsoft.com/licensing/terms/en-US/productoffering/Microsoft365/MCA
M365 FAQ - https://www.microsoft.com/en-us/microsoft-365/business/microsoft-365-frequently-asked-questions
If this (or someone else's) reply answers your question, please Accept as the solution to help the other members find it more quickly. Otherwise, please let me know if you need further assistance on this topic.
LicensingConcierge1Microsoft
namlovely2011 ClaudioStallone DRMichiel JenyM Jo_Soap
I agree that the documentation is a bit confusing, so I've escalated the context of the NCE Handbook to a) confirm if they're referencing users/subscriptions vs licenses; and b) if the maximum of 300 is for each business plan or cumulative since pg.62 of the NCE Handbook says:
I'll update everyone on this post asap. Sorry for any inconvenience and/or delays in this understanding.
Please stand by and thank you for your patience.
Regards,
Microsoft CSP Licensing Concierge
- LicensingConcierge1
Yes, customers may mix & match Microsoft 365 plans.
You're also correct in that certain products, such as Microsoft 365 Business Basic, Apps for business, Business Standard, and Business Premium plans have a collective limit of 300 users. Ex: customers may purchase 200 Business Premium seats & 100 Business Standard seats = 300 seats. What is Microsoft 365 for Business? - FAQs | Microsoft 365
Sounds like the customer needs more than 300 seats (users), so click on the following link to purchase Microsoft 365 for business plan add-ons - Buy or manage add-ons | Microsoft Learn
FYI: Customers may add Enterprise plans to business plans listed above. Those Enterprise plans are unlimited.
If this (or someone else's) reply answers your question, please Accept as the solution to help the other members find it more quickly. Otherwise, please let me know if you need further assistance on this topic.
Regards,Microsoft CSP Licensing Concierge
- LicensingConcierge1
M365 is a Modern Work product, but inquiries for M365 (formerly O365) can be posed under the Business Applications (BizApps) community.
You'd use applicable labels, such as "m365", "business plans", and "mix business plans". For your convenience, I'll add the labels and move this post for you.
Regards,
LC
Hi namlovely2011 ,
here the ref links:
Terms - https://www.microsoft.com/licensing/terms/en-US/productoffering/Microsoft365/MCA
M365 FAQ - https://www.microsoft.com/en-us/microsoft-365/business/microsoft-365-frequently-asked-questions
If this (or someone else's) reply answers your question, please Accept as the solution to help the other members find it more quickly. Otherwise, please let me know if you need further assistance on this topic.
Dear ClaudioStallone,
I gave very straight forward question & still seems to be no answer. According to MCA only valid document & rule, which customer is obliged to follow document is Product Terms. Same PT clearly stating that FAQ are not part of those. I have putted snapshot of Product Terms where nowhere You can read that 300 limit is COMBINED limit for all plans. There is stating that there is 300 limit, which can be read as per plan. Sorry to say, but Handbook (however it is rule for partner) for customer is valid same way like obsolete train ticket. So question from customer is strigth forward " Can You clearly indicate statement in Product Terms (as only valid document according to Microsoft Customer Agreement", where 300 seats COMBINED limit for all seats is mentioned?
Hi Deleted
As you can read in the Product Terms here: https://www.microsoft.com/licensing/terms/productoffering/Microsoft365/MCA
Microsoft 365 Business Basic/Standard/Premium Use Rights
Customer may not provision more than 300 user subscription licenses.
It is therefore clearly regulated that you are not allowed to have more than 300 user subscriptions.
During the Microsoft-led migration period, beginning January 11, 2024, subscriptions that exceed the established limits will not be renewed. Customer subscriptions with more than 300 active licenses for a legacy offer on a per-user product that falls under this policy will not be migrated to new commerce at renewal date. These subscriptions will then move to an expired state and cannot be reactivated. Enterprise SKUs are available, and customers who exceed the limit will need to purchase the corresponding products.
Thank You for reply.
Unfortunately it is not. You are reffering to guides & communication to partners. Accoring to MCS signed by Microsoft, the only binding document are Product Terms & same product terms are underlining that FAQ is not part of it.
So this question is about document binding relations between Microsoft & customer, where this is defined.
Regards
Piotr
I think that it really needs official statement from Microsoft & update in Product Terms -
SpoilerSpoilerBased on FAQ & infromation provided by MS Sales to customers, they shall not have more than 300 combined seats of Microsoft 365 Basic/Standard/Premium.
This also You can find in FAQ: https://www.microsoft.com/en-us/licensing/product-licensing/microsoft-365-business
But binding legal document, which are Product Terms shows different statement:
There is nowhere mentioned combined amount of seats. So reading- it leads to interpretation than limit of 300 seats applies per plan (Basic/Standard/Premium)……
More to underline- Product Terms clearly stating, that FAQ is not part of it. So FAQ is not binging document to customer.Do You have may be some official supporting document, which clearly identify those limits & which shows clear interpretation?
Customer is bound by Product Terms & he is not obliged to follow FAQ it those are different ☹
Everybody understand idea & how it shall be implemented, but in fact seems to be that supporting legal documents are not clear …
I saw already few tenants with 300 Business Plans enabled & we are pretty sure that any action against those customers will result in loosing any case in court by Microsoft- thanks to own MS documents :(.
So this shall be clarified- until it is not intentionally to do it not clear 😉- LicensingConcierge1
Hi Deleted
Product Terms confirms the maximum seat count of 300:
On a side note and for future reference, there are several options to submit feedback:
Join one of the Partner Community calls and input your feedback verbally or via chat during the meeting (even if your question if off topic) - Global CSP Listing Page (eventbuilder.com)
Additionally, as stated at the bottom of the first link, you're free to follow the M365 team and input your feedback:
Otherwise, you're free to submit feedback on most Microsoft documents:
Regards,
Microsoft CSP Licensing Concierge
