Forum Discussion
Embedded Quiz/Form Interactivity Intermittent and Buggy
The Stream video interactivity feature that allows you to embed a quiz or form into the time line of a video does not always work or is very intermittent at best.
Our students we have a video hosted on streams that they're to watch, only about 5% of our students actually had the quiz pop up while watching the video with the rest having it pop up with 'loading' and then disappearing or not having anything show up at all, despite having the time stamp indicators on the time line as to when the quizzes are scheduled to show up.
Even for myself as admin when I watch the videos in streams, regardless of where I am or the internet connection, sometimes the quiz will pop up, most of the time it won't.
stedmana franshap JamesTheGrayOne
Hi, I experienced this issue within the last week and see this thread has not been updated in over 10 days. Has there been any resolution to the loading wheel error for embedded quizzes? I have tried the solutions in the thread to no avail.
Thanks in advance for your time!
stedmana JamesTheGrayOne snonnenmann franshap
Hi,
I have been through this thread and am experiencing the same problem with no resolution that allows me to consistently use the interactive quiz feature in Stream with the settings that "only people in my org can respond" and "record name." I have two quizzes in one video with the same settings: one quiz will not load; the other will load.
I changed the quiz that will not load to "anyone with the link can respond" and that seems to allow it to load. However, then I do not have a record of who responds.
Are there any updates re: a resolution?
Thanks!
franshapMicrosoft
summertime76 @stedmana @JamesTheGrayOne @snonnenmann
I'm continuing to work with the Forms team to find a solution. We're working on testing a possible fix and we will post updates soon, thank you for your patience!
@franshap
plawrenceChanging this seems to have doe the trick, so far everyone who has tried, is able to access.
- Following this thread as my organization is also experiencing the same issue. Videos run fine. When the pop-up quiz is launched it is stuck in an endless loading loop. Everyone has access to the quiz as a stand-alone, but not through Stream video.
- franshap
Would you be able to share a "session ID" (? -> About Microsoft Stream -> "Client Session ID") from the session where you are seeing this issue, so we can investigate further? Also, what OS and browser version are you using?
Version 1.0.2230.7
Client Session ID {0} 31f30280-224f-4d2f-bffa-ffd6b9ffb4be
Your data is stored in United States
Using Chrome Thank you!
schesna stedmana garrettbronner StaciaScott
Same issue with a number of our teaching staff, Form questions not loading within Stream videos. I have multiple videos and all have done this to date for all of our staff. We had hoped to use this in Sept for classes. We need a solution quickly.
Client Session ID {0} a1acd14a-b3a2-46c5-a531-f80198382d03
- ArchanaN
schesna JamesTheGrayOne sorry to hear that. I am looping in StaciaScott and garrettbronner to help look into this.
- garrettbronner
@schesna @JamesTheGrayOne Sorry to hear about the troubles. As Archana mentioned above the most actionable thing we can do is get the client session ID from a browser that just experienced the issue. Thanks!
- ArchanaN
stedmana Sorry to hear that you are seeing issues with Interactive Forms. Would you be able to share a "session ID" (? -> About Microsoft Stream -> "Client Session ID") from the session where you are seeing this issue, so we can investigate further? Also, what OS and browser version are you/your students using?
ArchanaNI´m having the same problem when my students tries to open the embedded interactive form in Google Chrome browser or Opera GX. I can use this function without apparent problems in Microsoft Edge only. What may be happening in these cases ?
I find the tool very useful, but these errors are unfortunate.
Hi ArchanaN
I'm experiencing the same issue, but in my case forms stopped working after a while. Now I can't see the forms load into the video and none of my students can either. All forms are still available and open, links are fine. Once you start the video and reach a forms point, it just keeps loading forever.
I am experiencing the same problem. Is this a known issue?
