Conversation History not working
I am on SfB 16.3.121 and my "converstion history" is most of the time not saved into my Exchange Online mailbox. My SfB account is in O365 as well and our autodiscover DNS entries are pointing to O365. We still have SfB OnPremise servers for our PSTN connectivity, so our SfB DNS entries are still pointing to OnPremise. Sometimes the converstation history is saved, but right now I can see not history at all for last week - that's really annoying :-(
Skype for business crashing on startup in Mac 10.11.6 since June
Hi, Since one automatic update was installed (I know, my mistake for having the automatic updates on), I cannot use Skype for Business for Mac anymore. My OSX version is 10.11.6 El Capitan and I cannot upgrade it because of hardware limitations. I tried the instructions in the following URL with no luck: https://docs.microsoft.com/en-us/SkypeForBusiness/troubleshoot/server-install-or-uninstall/clean-uninstallation I tried the following versions with no luck: 16.27.35 16.27.36 16.27.37 (this one with the installer filename 16.27.0.37) 16.28.72 16.28.98 As you see, there's "normal" and office insider versions. I'm pretty desperate 😉 The only version I was able to successfully use since June is the one I downloaded long time ago: 16.17.0.65 I know later versions should also work because I remember a nice version with animated emojis, probably the 16.26.19? I saw mentions to that version around internet, but I couldn't find it for download. All pages refer to the Microsoft download link, but the file is not available in that location at all. Any ideas? Alternatively, does anybody know the way to get an older version of Skype for Business? Thanks! PS: Here is the stack for the crashed thread upon start. If I'm not wrong all the tested versions show the same error (EXC_BAD_INSTRUCTION): Process: Skype for Business [1126] Path: /Applications/Skype for Business.app/Contents/MacOS/Skype for Business Identifier: com.microsoft.SkypeForBusiness Version: 16.28.98 (16.28.98) Code Type: X86-64 (Native) Parent Process: ??? [1] Responsible: Skype for Business [1126] User ID: 501 Date/Time: 2019-07-26 12:43:41.025 +0200 OS Version: Mac OS X 10.11.6 (15G22010) Report Version: 11 Anonymous UUID: D0D8DE9D-82C7-6004-ADEA-ECBB5AC7AA06 Time Awake Since Boot: 5700 seconds System Integrity Protection: enabled Crashed Thread: 0 Dispatch queue: com.apple.main-thread Exception Type: EXC_BAD_INSTRUCTION (SIGILL) Exception Codes: 0x0000000000000001, 0x0000000000000000 Exception Note: EXC_CORPSE_NOTIFY Thread 0 Crashed:: Dispatch queue: com.apple.main-thread 0 com.microsoft.IPA 0x000000010ea9ddea Microsoft::Applications::Events::Backoff_ExponentialWithJitter::increase_private() + 122 1 com.microsoft.IPA 0x000000010ea9dd23 Microsoft::Applications::Events::Backoff_ExponentialWithJitter::Backoff_ExponentialWithJitter(int, int, double, double) + 131 2 com.microsoft.IPA 0x000000010ea9dc05 Microsoft::Applications::Events::Backoff_ExponentialWithJitter::Backoff_ExponentialWithJitter(int, int, double, double) + 53 3 com.microsoft.IPA 0x000000010ea9d56f Microsoft::Applications::Events::IBackoff::createFromConfig(std::__1::basic_string<char, std::__1::char_traits<char>, std::__1::allocator<char> > const&) + 2383 4 com.microsoft.IPA 0x000000010e8f9c81 Microsoft::Applications::Events::TransmissionPolicyManager::TransmissionPolicyManager(Microsoft::Applications::Events::ITelemetrySystem&, Microsoft::Applications::Events::IBandwidthController*) + 2465 5 com.microsoft.IPA 0x000000010e8fac15 Microsoft::Applications::Events::TransmissionPolicyManager::TransmissionPolicyManager(Microsoft::Applications::Events::ITelemetrySystem&, Microsoft::Applications::Events::IBandwidthController*) + 37 6 com.microsoft.IPA 0x000000010e90f96f Microsoft::Applications::Events::TelemetrySystem::TelemetrySystem(Microsoft::Applications::Events::ILogManager&, Microsoft::Applications::Events::IRuntimeConfig&, Microsoft::Applications::Events::IOfflineStorage&, Microsoft::Applications::Events::IHttpClient&, Microsoft::Applications::Events::IBandwidthController*) + 351 7 com.microsoft.IPA 0x000000010e911c2d Microsoft::Applications::Events::TelemetrySystem::TelemetrySystem(Microsoft::Applications::Events::ILogManager&, Microsoft::Applications::Events::IRuntimeConfig&, Microsoft::Applications::Events::IOfflineStorage&, Microsoft::Applications::Events::IHttpClient&, Microsoft::Applications::Events::IBandwidthController*) + 61 8 com.microsoft.IPA 0x000000010e95e432 Microsoft::Applications::Events::LogManagerImpl::LogManagerImpl(std::__1::map<std::__1::basic_string<char, std::__1::char_traits<char>, std::__1::allocator<char> >, Microsoft::Applications::Events::Variant, std::__1::less<std::__1::basic_string<char, std::__1::char_traits<char>, std::__1::allocator<char> > >, std::__1::allocator<std::__1::pair<std::__1::basic_string<char, std::__1::char_traits<char>, std::__1::allocator<char> > const, Microsoft::Applications::Events::Variant> > >&, Microsoft::Applications::Events::IHttpClient*, bool) + 12898 9 com.microsoft.IPA 0x000000010e95eda4 Microsoft::Applications::Events::LogManagerImpl::LogManagerImpl(std::__1::map<std::__1::basic_string<char, std::__1::char_traits<char>, std::__1::allocator<char> >, Microsoft::Applications::Events::Variant, std::__1::less<std::__1::basic_string<char, std::__1::char_traits<char>, std::__1::allocator<char> > >, std::__1::allocator<std::__1::pair<std::__1::basic_string<char, std::__1::char_traits<char>, std::__1::allocator<char> > const, Microsoft::Applications::Events::Variant> > >&, Microsoft::Applications::Events::IHttpClient*, bool) + 52 10 com.microsoft.IPA 0x000000010e95ed67 Microsoft::Applications::Events::LogManagerImpl::LogManagerImpl(std::__1::map<std::__1::basic_string<char, std::__1::char_traits<char>, std::__1::allocator<char> >, Microsoft::Applications::Events::Variant, std::__1::less<std::__1::basic_string<char, std::__1::char_traits<char>, std::__1::allocator<char> > >, std::__1::allocator<std::__1::pair<std::__1::basic_string<char, std::__1::char_traits<char>, std::__1::allocator<char> > const, Microsoft::Applications::Events::Variant> > >&, Microsoft::Applications::Events::IHttpClient*) + 39 11 com.microsoft.IPA 0x000000010e9d971a Microsoft::Applications::Events::LogManagerFactory::Create(std::__1::map<std::__1::basic_string<char, std::__1::char_traits<char>, std::__1::allocator<char> >, Microsoft::Applications::Events::Variant, std::__1::less<std::__1::basic_string<char, std::__1::char_traits<char>, std::__1::allocator<char> > >, std::__1::allocator<std::__1::pair<std::__1::basic_string<char, std::__1::char_traits<char>, std::__1::allocator<char> > const, Microsoft::Applications::Events::Variant> > >&, Microsoft::Applications::Events::IHttpClient*) + 362 12 com.microsoft.IPA 0x000000010e9dd51f Microsoft::Applications::Events::LogManagerFactory::lease(std::__1::map<std::__1::basic_string<char, std::__1::char_traits<char>, std::__1::allocator<char> >, Microsoft::Applications::Events::Variant, std::__1::less<std::__1::basic_string<char, std::__1::char_traits<char>, std::__1::allocator<char> > >, std::__1::allocator<std::__1::pair<std::__1::basic_string<char, std::__1::char_traits<char>, std::__1::allocator<char> > const, Microsoft::Applications::Events::Variant> > >&, Microsoft::Applications::Events::IHttpClient*) + 1711 13 com.microsoft.IPA 0x000000010e9bdde9 Microsoft::Applications::Events::LogManagerFactory::Get(std::__1::map<std::__1::basic_string<char, std::__1::char_traits<char>, std::__1::allocator<char> >, Microsoft::Applications::Events::Variant, std::__1::less<std::__1::basic_string<char, std::__1::char_traits<char>, std::__1::allocator<char> > >, std::__1::allocator<std::__1::pair<std::__1::basic_string<char, std::__1::char_traits<char>, std::__1::allocator<char> > const, Microsoft::Applications::Events::Variant> > >&, Microsoft::Applications::Events::status_t&, Microsoft::Applications::Events::IHttpClient*) + 41 14 com.microsoft.IPA 0x000000010e9bddb5 Microsoft::Applications::Events::LogManagerProvider::Get(std::__1::map<std::__1::basic_string<char, std::__1::char_traits<char>, std::__1::allocator<char> >, Microsoft::Applications::Events::Variant, std::__1::less<std::__1::basic_string<char, std::__1::char_traits<char>, std::__1::allocator<char> > >, std::__1::allocator<std::__1::pair<std::__1::basic_string<char, std::__1::char_traits<char>, std::__1::allocator<char> > const, Microsoft::Applications::Events::Variant> > >&, Microsoft::Applications::Events::status_t&, Microsoft::Applications::Events::IHttpClient*) + 37 15 com.microsoft.IPA 0x000000010ed715ee NAppLayer::CClientTelemetryProvider::initialize() + 596 16 com.microsoft.IPA 0x000000010ee5f879 NUtil::CTelemetryManager::addTelemetryProvider(NUtil::CRefCountedPtr<NUtil::ITelemetryProvider> const&) + 59 17 com.microsoft.IPA 0x000000010ebd3f23 NAppLayer::CApplication::initializeInternal() + 897 18 com.microsoft.IPA 0x000000010ebc8a18 NAppLayer::IApplication::initialize() + 5922 19 com.microsoft.IPA 0x000000010eb2c14d __35+[IPAApplication sharedApplication]_block_invoke + 21 20 libdispatch.dylib 0x00007fff89d7040b _dispatch_client_callout + 8 21 libdispatch.dylib 0x00007fff89d70303 dispatch_once_f + 67 22 com.microsoft.IPA 0x000000010eb2c0f9 +[IPAApplication sharedApplication] + 97 23 com.microsoft.Model 0x000000010d8076ef _T0So14IPAApplicationC5ModelE6sharedAC0A8Protocol_pycvpZfiAcE_pycfU_ + 31 24 com.microsoft.Model 0x000000010d8d194b _T05Model14SessionManagerCACycfc + 91 25 com.microsoft.Model 0x000000010d8d0586 globalinit_33_CA336859EE8D101B8FDF948F1A3343AC_func524 + 54 26 libdispatch.dylib 0x00007fff89d7040b _dispatch_client_callout + 8 27 libdispatch.dylib 0x00007fff89d70303 dispatch_once_f + 67 28 com.microsoft.Model 0x000000010d8d0651 _T05Model14SessionManagerC18sharedInstanceFuncAA0B8Managing_pycvpZfiAaE_pycfU_ + 33 29 com.microsoft.Model 0x000000010d8d0443 _T05Model14SessionManagerC06sharedbC0AA0B8Managing_pvgZ + 67 30 com.microsoft.SkypeForBusiness 0x000000010d289972 0x10cf97000 + 3090802 31 com.microsoft.SkypeForBusiness 0x000000010d28b02f 0x10cf97000 + 3096623 32 com.apple.AppKit 0x00007fff94f32e13 -[NSClassSwapper initWithCoder:] + 550 33 com.apple.Foundation 0x00007fff88e94243 _decodeObjectBinary + 2743 34 com.apple.Foundation 0x00007fff88e93685 _decodeObject + 281 35 com.apple.AppKit 0x00007fff94e82412 -[NSNibConnector initWithCoder:] + 106 36 com.apple.AppKit 0x00007fff94e8940d -[NSNibControlConnector initWithCoder:] + 91 37 com.apple.Foundation 0x00007fff88e94243 _decodeObjectBinary + 2743 38 com.apple.Foundation 0x00007fff88e952dd -[NSKeyedUnarchiver _decodeArrayOfObjectsForKey:] + 1469 39 com.apple.Foundation 0x00007fff88e99b6c -[NSArray(NSArray) initWithCoder:] + 203 40 com.apple.Foundation 0x00007fff88e94243 _decodeObjectBinary + 2743 41 com.apple.Foundation 0x00007fff88e93685 _decodeObject + 281 42 com.apple.AppKit 0x00007fff94e80f4e -[NSIBObjectData initWithCoder:] + 200 43 com.apple.Foundation 0x00007fff88e94243 _decodeObjectBinary + 2743 44 com.apple.Foundation 0x00007fff88e93685 _decodeObject + 281 45 com.apple.AppKit 0x00007fff94e80d39 loadNib + 300 46 com.apple.AppKit 0x00007fff94e802b3 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:options:withZone:ownerBundle:] + 300 47 com.apple.AppKit 0x00007fff94e8007c -[NSBundle(NSNibLoading) loadNibNamed:owner:topLevelObjects:] + 201 48 com.apple.AppKit 0x00007fff94e7fe48 +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 344 49 com.apple.AppKit 0x00007fff94e7b0a2 NSApplicationMain + 466 50 com.microsoft.SkypeForBusiness 0x000000010cf9dd69 0x10cf97000 + 28009 51 libdyld.dylib 0x00007fff842025ad start + 1
Screen sharing clashes with VPN?
While connected through VPN screen sharing fails with "We can't connect you to the presentation" (macOS, Viscosity/OpenVPN). I'm not seeing any errors in the Console from Skype for Business. I've experienced this for weeks and months but only just now figured out that it's caused by a VPN connection. I'm on Office Insider Fast for Skype for Business and thus running 16.3.241. Side note: I don't need VPN to access the "Skype server" but I have it on for other connections to my employer.Zoom function while screen sharing
Hi all, Am I the only one who experiance nearly all the time the lack of a "zoom" or "bigger" window when someone else is sharing the entire screen? As you can see attached even if I have the SfB window on full desktop size on my 15" MacBook Pro 2016, the shared screen is much smaller and I still have a lot of "black thick border" around. Why is there no option like in "SfB for Windows" to zoom or autofit the screen? In addition the shared screen is nearly all time not very sharp or blurry. If I switch to my 4k external display the "shared screen" is getting even smaller. Even if the "other shared screen" has a simlar or even smaller resolution than I have. Will this be fixed in a future release? Thanks and best regards, SaschaAfter waking from sleep, SfB client will not log back in
Hello, If I have Skype for Business 16.12.77 signed in when my MacBook goes into sleep mode, when it wakes back up Skype for Business is signed out. I have to login each time this occurs. Is this happening for all? Anyone know if it is possible to have the app automatically log back in? Joe CistaroFeedback wanted on the new Grouped View feature in Insider 16.20 release
Grouped View is a new feature available in the Insider build to help with the problem of seeing multiple conversations with the same person or groups of people in the Chats list. When you install Insider build 16.20, you will see an option at the top of the Chats list to choose between Grouped View and List View. When Grouped View is selected, all conversations with the same person or group of people are grouped together in the list with a header showing the person's or group's name. The list is still sorted chronologically, and the groups with the most recent messages are at the top. To see individual conversations and messages, expand the group and select the desired conversation. When you receive a new message, the group heading is bolded and marked with a red dot, similar to how conversations with new messages are marked. In the screenshot, Premal sent me a message, so the group heading and the conversation with the message are both marked as having new messages. List View is the same chats list as before. We want your feedback on this feature. Please post your suggestions and reactions here. If you see bugs, please report through the Report an Issue command on Help menu in the app so that we have logs to diagnose the problem. Thanks in advance for the feedback! Phil.
Chat Rooms
Are chat rooms available in this? In work we're upgrading to Windows 10 and the latest Skype for Business server (we're currently on an old server so I can't test this out) and we've been asked to compile a list of applications we need. Our team is a mixture of Mac and Windows users so we use Hipchat to chat within rooms although I'm not a big fan of the interface so I wondering if we could use Chat Rooms in Skype for Business instead. Unfortunately it seems like the current Mac client doesn't support this.
Crash When Accessing Emails in Outlook
Hi, I'm running the new MacOS 10.14 Beta and the latest Insider Fast Office apps. When I have Outlook and Skype for Business open at the same time, if I click on any new emails in Outlook, SfB crashes. Here's the top of the crash log: Process: Skype for Business [22297] Path: /Applications/Skype for Business.app/Contents/MacOS/Skype for Business Identifier: com.microsoft.SkypeForBusiness Version: 16.18.62 (16.18.62) Code Type: X86-64 (Native) Parent Process: ??? [1] Responsible: Skype for Business [22297] User ID: 501 Date/Time: 2018-06-15 07:53:59.541 -0400 OS Version: Mac OS X 10.14 (18A293u) Report Version: 12 Bridge OS Version: 3.0 (14Y664) Anonymous UUID: 23C4A4DF-9DDF-B84B-7AB6-C279F45CA398 Time Awake Since Boot: 460 seconds System Integrity Protection: enabled Crashed Thread: 0 Dispatch queue: com.apple.main-thread Exception Type: EXC_CRASH (SIGSEGV) Exception Codes: 0x0000000000000000, 0x0000000000000000 Exception Note: EXC_CORPSE_NOTIFY Termination Signal: Segmentation fault: 11 Termination Reason: Namespace SIGNAL, Code 0xb Terminating Process: Skype for Business [22297]New Skype for Business Mac Insider build available (16.14.139)
Check out the latest Preview Fast update! Features added Single window experience for chats All users now have the option to see chats in a single, tabbed window even if your organization has disabled automatic archiving of IM messages and server-side conversation history. Choose the size to view shared content Choose the size that someone's shared screen is displayed in your meeting or call by selecting Fit Content to Window or View Content Actual Size from More Options (…). Accept chats even when you're away from your computer When your organization has disabled server-side conversation history, Skype for Business on Mac will automatically accept IM conversations no matter how long you have been away from your computer so that you can see the messages when you return. Offline indicator on the Dock icon Skype for Business on Mac will display a warning indicator on the app icon in the Dock when the app is signed out or not able to reach the Skype for Business server so users can easily tell when they are offline. Join meetings faster and more reliably When you click Join, connect to your meetings significantly faster and with fewer failures. Display customized meeting information in Outlook When scheduling an online meeting, Outlook will display text, links, and images in the calendar item if your organization specifies them. (Requires Outlook version 16.9.1215 or later.) Improvements Fixed an issue that could reconnect a call after a network drop without showing that you were back in the call. Fixed an issue that showed an error saying a chat message was not delivered when it actually was. Fixed an issue that prevented showing notifications for new messages when switching away from the Chats tab. Fixed an issue that prevented the app from automatically signing in after the computer was restarted. Added support for signing in with HTTP Basic Authentication.
