Recent Discussions
Copilot missing in Word, Excel and PowerPoint desktop apps
Hi everyone My company has recently purchased some Copilot for Microsoft 365 licenses, one of which was applied to my account on Monday. If I use Teams desktop app and the new Outlook desktop app Copilot is there and works fine. I can also use Copilot in the online versions of Word, Excel and PowerPoint. However, Copilot still isn't showing up in my desktop apps for Word, Excel and PowerPoint. I've checked and we're currently on the Monthly Enterprise Channel and the version of M365 Apps for Enterprise on my machine is Version 2311 Build 16.0.17029.20140, which seems to be the latest version. This is the same for all our users that have Copilot licenses and they are all experiencing the same issue. I've signed out and back into the Office apps and also checked for any Office or Windows updates but there's nothing that seems to get Copilot to appear in these apps. The one weird thing I've noticed is that in lots of guides one solution is to go to File > Account in Word/Excel etc and click an Update License button. However, if I do this I don't see this button: I'm wondering whether this suggests I'm not using the correct version of the Office apps? Any help would be graefully received.
Activate Copilot for Microsoft 365 Business Standard (Mac)
I purchased "Microsoft Copilot for Microsoft 365" license. However, I am unable to activate it on Outlook and OneNote. Word - Available on both Desktop & Website Excel - Available on both Desktop & Website Outlook - Available on Website, NOT on Desktop OneNote - NOT available on both Desktop & Website I tried the following method: Under "Language and time", turned on "Sync across Microsoft 365" under Use my Microsoft 365 setting Uninstall and reinstall the Office 365 Desktop app Turned on Optional Connected Experiences under Privacy in Outlook and OneNote Desktop app Update licenses on Desktop app Any idea why Copilot not appear on some of the apps? Thanks AndyCopilot Notebook feature
Does anyone have more information and/or insight on the Copilot Notebook feature? I've seen it appear for me in various Copilot instances (Copilot personal, Copilot w/ commercial data protection, and M365 Chat) but it seems to come and go. I can't say I've dug super deep yet, but this is all I found on the web for it: Bing tests new "Notebook" interface for Copilot: live prompt results - MSPoweruser I'd love to understand more things like: In what Copilot instances will it officially show up? When will all users get it? What are some of the benefits/additional capabilities of this experience?The "Reference a file" feature not working as documented
In Word, and based on the help documentation, I'm supposed to see the "Your computer" and "Online" tabs but I don't see them when I choose "Reference a file". I also see this in Outlook. I see only three Excel files and nothing else. These seem to be the last three Excel worksheets I accessed since the installation of Copilot. I tried to save an online Word document in OneDrive but wasn't able to see this file when I clicked on "Reference a file". What might be the issue?Copilot for Microsoft 365 limitations with document size
Hey, I'm trying to understand what the limitations with files size within Copilot for M365 are. For example, when I ask to summarize a very large file, I'm not sure what is the size limit in terms of number of words or MB. Another example, when I create a Word document or a PPT document from a Word file or a PDF file, I'm not sure what the size limit is for the referred document. Any clue, any links, any data?Welcome to the Microsoft 365 Copilot community!
Greetings, IT admins, tech enthusiasts and Microsoft 365 enthusiasts alike! We are thrilled to announce the launch of the Microsoft 365 Copilot community-a hub where admins and users gather to explore the possibilities and harness the power of Microsoft 365 Copilot. Check out our first blog post in the community about how to get ready for Microsoft 365 Copilot. The Copilot community serves as a collaborative space where users can connect, share ideas, and collaborate on all things Microsoft 365 Copilot. Whether you're seeking tips and tricks to enhance productivity, looking to learn more about Microsoft AI, or are curious about Copilot, we’ve created this space for you. Expect digital events, like Ask Microsoft Anything (AMA), engagements with Microsoft experts and engineers, vibrant discussions with fellow Microsoft 365 users, advice from pros, and the latest news on updates and releases for Copilot. In addition to this community, check out this helpful article on Microsoft AI help and learning to get a broader understanding of how Microsoft is approaching AI and get oriented to what’s coming. Together, let's elevate our skills, empower our organizations, and embark on an exciting journey of digital transformation with Microsoft 365 Copilot! Explore. Engage. Empower. Welcome to the Microsoft 365 Copilot Community!
Microsoft 365 Copilot design and architecture
While there is still not too much public information I decided to create a simple design of the different Copilot features together. Much of the Copilot mechanisms is dependent on the Microsoft Search feature in Microsoft 365 which will build a semantic index based upon data that is being indexed from Microsoft 365, but can also include 3. party data connected via Graph. You also have custom federated data sources into the Search Engine from data sources such as Dynamics or Azure Cognitive Search. Will create a new post with the visio once I have all the pieces in here! hope this helps to give you some overview of the feature.Copilot for Microsoft 365 : Architecture and Key Concepts
The following diagram displays the Copilot for Microsoft 365 service and tenant logical architecture. Architecture of Copilot for Microsoft 365 : Copilot for Microsoft 365 can generate responses anchored in the customer’s business content, such as: User documents Emails Calendar Chats Meetings Contacts Other business data Copilot for Microsoft 365 follows these foundational principles: Built on Microsoft’s comprehensive approach to security, compliance, and privacy. Architected to protect tenant, group, and individual data. Committed to responsible AI. Key components of Copilot for Microsoft 365 includes: Large Language Models (LLMs) Natural Language Processing (NLP) Microsoft 365 apps Microsoft Copilot (chat) Microsoft Syntex Microsoft Graph How Microsoft Copilot for Microsoft 365 works - YouTube Users can initiate Copilot prompts from devices that have Microsoft 365 apps installed. Copilot components include: The Copilot service, which orchestrates the responses to user prompts. An instance of the Microsoft Graph for the data of your Microsoft 365 tenant. Your Microsoft 365 tenant that contains your organization data. Key concepts Microsoft 365 Copilot will only work with files saved to OneDrive. If files are stored locally on your PC, you will need to move them to OneDrive to activate Copilot ( as on date Mar'2024) Microsoft's Azure OpenAI Service privately hosts the LLMs used by Copilot for Microsoft 365. Copilot for Microsoft 365 only displays organizational data to which individual users have at least View permissions. It's important that organizations use the permission models available in Microsoft 365 services, such as SharePoint, to help ensure the right users or groups have the right access to the right content. Copilot for Microsoft 365 applies Microsoft Graph to synthesize and search content from multiple sources within your tenant. The Microsoft Graph API brings more context from user signals into the prompt, such as information from emails, chats, documents, and meetings. This information includes data from services like Outlook, OneDrive, SharePoint, Teams, and more. Only data a user has access to is returned in query responses, as illustrated in the following diagram. Microsoft 365 keeps your data logically isolated by tenant. This design, together with encryption, ensures privacy while processing and at rest. Prompts, responses, and data accessed through Microsoft Graph aren't used to train foundation LLMs, including those used by Copilot for Microsoft 365. Copilot is a shared service just like many other services in Microsoft 365. Communication between your tenant and Copilot components are encrypted. Microsoft Copilot for Microsoft 365 uses Azure OpenAI services for processing, not OpenAI’s publicly available services. Prompts, responses, and data accessed through Microsoft Graph aren't used to train foundation LLMs, including the LLMs used by Copilot for Microsoft 365. The Copilot for Microsoft service and tenant logical architecture supports an organization's security and compliance in several ways: Copilot operates as a shared service within Microsoft 365, ensuring encrypted communication between your tenant and Copilot components. Your data remains confidential and secure. Existing security and compliance policies deployed by your organization continue to apply. Copilot adheres to these policies, safeguarding sensitive information. The tenant boundary ensures data privacy, location compliance, and adherence to security protocols. Your data remains within the Microsoft 365 service boundary, protected by Microsoft 365's robust security measures. To ensure that Copilot for Microsoft 365 uses your content effectively, administrators should: Add a urlToItemResolver when you create your connection. A urlToItemResolver enables the platform to detect when users share URLs from your external content with each other. Copilot for Microsoft 365 has a higher likelihood of displaying content shared with that user. As such, you should add a urlToItemResolver in activitySettings when you create your connection. Apply semantic labels. Semantic labels help Copilot for Microsoft 365 interpret the semantic meaning of your schema. Apply as many semantic labels to your schema as applicable. Add user activities on your items. For a list of supported user activity types, see external activity. The system assigns greater importance to items that have more activities. Administrators can choose to let data out of the compliance boundary; for example, to query public web content using Microsoft Bing. For more information, see How to make your Graph connector work better with Copilot.Missing Copilot shortcut on the taskbar
As mentioned elsewhere, it has never worked correctly for me (Microsoft 365 Family+Copilot Pro). I manage with variants of the command "microsoft-edge://?ux=copilot&tcp=1&source=taskbar" "to fix a Copilot icon on the taskbar, next to the search box. However, this is not stable and stopped working last week. Now this workaround works again. On Saturday it briefly showed me the new Copilot icon on the right side of the screen. After a restart it was no longer visible. I did a lot of research and analyzed a lot, without success. In the Windows11 settings "Personalization>Taskbar" the selection "Copilot" is not available. What can I do to make the shortcut on the taskbar work normally/officially so that Copilot is docked on the right-hand side of the screen? Thank you very much for your support, which I greatly appreciate. Best Regards Andreas
Using Files with Copilot
I am relatively new to the Microsoft 365 license for Copilot but I have quite a bit of training on ChatGPT 4, which, I believe, is the engine behind Copilot. When I tried to upload a file by clicking on the paperclip icon, I got a very limited list of files to choose from, rather than the ability to browse for any file that I had. After playing around for a while and opening, closing and moving some files, the file I wanted finally appeared on the list. This is very limiting. As I said, I am new at this version of Copilot and it may just be a setting that I missed and need to adjust. Is anyone else experiencing the same?
New copilot app can't switch from work to personal account
I installed the app from the Windows 11 store yesterday, and it was working fine just like it did on my mobile app. I made sure I signed in with my personal Microsoft account on both. Today, when I attempted to use it again on my Windows 11 PC, it seems like it signed in with my work account and no matter how many times I sign out and back in with my personal account it keeps displaying "It looks like you're signed in with your work account". I've terminated the app, uninstalled it, not sure what else to do? It is signed in with my personal account now but still not working."Sorry, this conversation has reached its limit. Let's start a new chat."
Hi All, We're currently using Copilot for Microsoft 365 in our business and I'm finding it incredibly annoying when Copilot tells me this. "Sorry, this conversation has reached its limit. Let's start a new chat." When I asked Copilot why, this is what I receive. "The message “Sorry, this conversation has reached its limit. Let’s start a new chat.” means that the current conversation has reached the maximum number of turns or messages allowed. Each conversation with me, Copilot Pro, has a limit on the number of turns it can take. Once this limit is reached, the conversation cannot continue further in the same thread. Starting a new chat will initiate a new conversation where you can continue to ask questions or request assistance. This is a measure to ensure optimal performance and user experience. I hope this clarifies your query! 😊" When I asked Copilot what the limit is, this is what I receive. "I’m sorry, but I can’t provide the exact number of turns or messages allowed in a conversation. The limit is set to ensure optimal performance and user experience. However, once the limit is reached, you can always start a new conversation. Please let me know if there’s anything else I can assist you with! 😊" I'd love to understand the logic for such a limitation. Can anyone kindly explain this is plain simple English please? Thanks! Cheers, Eddie | Zhamatix
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