Recent Discussions
Outlook Search not showing Recent Emails (December-2021)
Hi All, The outlook search option stopped working properly after WIndows10 update. The issue has happened after installing a security update from Windows (December 14, 2021—KB5008212). I had tried re-building the Indexing but it was same. Once the issue started I had searched for the solutions and finally found that recent Windows update has created the issue. I had uninstalled that particular update and the search issue was fixed. So let us know when the fix will be available for this bug?538KViews3likes381CommentsSearch not working in Outlook 2019 since updating to Monterey 12.1 on the Mac
There appears from other sites to be a very widespread problem with search not working in Outlook - no results obtained in Monterey- since the latest OS update. Rebuilding spotlight does not work and many people cannot change to the new version of outlook as they are served by older versions of Exchange Server. It looks like a bug, but any ideas gratefully received.70KViews3likes202CommentsUpdate on Focused Inbox rollout for Outlook 2016 for Windows users
Edited: Nov 10, 2017 with updated information. Focused Inbox is coming to an Outlook near you! Here is an update on our status for Outlook 2016 for Windows. If you want to see our latest for other platforms, see our blog post, as these details haven’t changed. Note: we have provided admins the ability to control the rollout of Focused Inbox in their organizations. For more details, read our blog post on admin controls. Rollout status As a reminder, there is a client and service side component required for Focused Inbox to appear in Outlook. The user’s mailbox in Office 365 & Outlook.com must receive a service side update to be Focused Inbox enabled. Secondly, the user must have a build of Outlook that includes the client-side updates necessary for Focused Inbox to appear. Service side status: We deployed to 100% of Office 365 (Exchange Online) and Outlook.com mailboxes. This is no longer a factor in availabilty. Client side status: There are a few client side requirements: Requires build 16.0.7967.2xxx+. This build began rolling out on April 21, 2017 to the Monthly (formerly Current) Channel for Office 365 ProPlus as Version 1703. Those using a Semi-Annual (formerly Deferred) Channel build will not have access to this feature right now, as those channels offer delayed access to builds. Semi-Annual Channel will get Focused Inbox in 2018. Currently, the feature requires Office 365 modern authentication be enabled. Starting with build 16.0.8730 Version 1711, this requirement will no longer apply If you are using a build prior to 1711, modern authentication must be enabled in Exchange Online. See Enable Exchange Online for modern authentication Review Using Office 365 modern authentication with Office clients before getting started Modern authentication is automatically on for Office 2016 client apps. However, it is possible to block this using a registry key. See How modern authentication works for Office 2016 client apps to ensure the Registry key is properly set. Previous use of Clutter To ensure a good experience for those who previously used Clutter, user may get Focused Inbox rolled out in a defaulted-off state. See the chart in the “Transition from Clutter” section of our blog post.60KViews10likes186CommentsMail & Calendar Apps Will Be Replaced with New Outlook for Windows December 2024
Original Publish Date: June 2023 | MC650424 Revised Date: August 30, 2023, based on Microsoft's Updated Message See text in red font. Microsoft's revised announcement states that the Mail and Calendar Apps will no longer be supported at the end of 2024 and will become the New Outlook for Windows. In the meantime, users are encouraged to try the New Outlook for Windows while they can switch back and forth between the Mail App and New Outlook versions. At the beginning of 2024, all Windows 11 devices will include the Free version of New Outlook for Windows as the default mailbox application. Supported Accounts: The new Outlook for Windows can currently support Microsoft 365 consumer accounts such as Outlook.com, Hotmail.com, and Live.com, as well as Microsoft 365 work or school accounts and Gmail. In the near future, we plan to add support for Yahoo!, iCloud, and other email providers through IMAP and POP. Stay tuned. For those who want to learn more about the exciting features of the New Outlook, head over to New Outlook for Windows - YouTube for a series of how-to videos. And don't miss out on the advantages of being an early adopter - check out this must-see video to encourage a smooth transition. Share how you use the classic feature to give Microsoft constructive feedback on missing features. To do so, select the Help option in the ribbon while in New Outlook. Microsoft Message Center Details In Part MC590123 · Published Jun 2023. Revised to include new information August 30, 2023 We will replace the Mail and Calendar apps in Windows with the new Outlook for Windows by the end of 2024. After this change is implemented: Users can no longer use or download the Mail and Calendar apps. Users with a Microsoft 365 or Office 365 subscription with access to the Microsoft 365 desktop apps can use the new Outlook for Windows. Users can use the new Outlook for Windows with any personal email account (Outlook.com, Gmail, etc.), even without a subscription. If you would like to prevent users from adding their corporate email accounts to the new Outlook, you can follow the instructions in this document to disable the application for a single user, group of users, or the whole tenant: In mid-September 2023, we will begin auto-migrating Mail & Calendar app users to the new Outlook for Windows with an option to go back if they choose. Users can return to the current Mail & Calendar apps by clicking the toggle in the new Outlook for Windows. We also want to reiterate that these changes will not affect your organization’s use of classic Outlook for Windows. What you need to do to prepare: There is nothing you do to prepare now, but we recommend you: Let your Microsoft Windows users know about the change to the Mail and Calendar apps Start trying and testing the new Outlook for Windows Read this support article - Getting started with the new Outlook for Windows Read this article communicating the change - https://support.microsoft.com/en-us/office/outlook-for-windows-the-future-of-mail-calendar-and-people-on-windows-11-715fc27c-e0f4-4652-9174-47faa751b199 Read this article: Windows Mail, Calendar and People are becoming Outlook - Microsoft Support ======= My Dedicated New Outlook Video Series: https://youtu.be/d7bEb20pCZU | https://youtu.be/ehUp2usOVqo | https://youtu.be/tOZXXpcw1c0 #traccreations4e285KViews0likes158CommentsOutlook - cannot add Google G Suite account - javascript disabled?
I am trying to add Google G Suite account to Outlook. When I enter the G Suite account email it shows the Google login screen. Then I get a question by Google to choose "Organizational G Suite account" or "Individual Google Account". I select "Organizational G Suite account" and then I get "Couldn’t sign you in" screen with this message: "The browser you’re using doesn’t support JavaScript, or has JavaScript turned off. To keep your Google Account secure, try signing in on a browser that has JavaScript turned on. Learn more If you continue to have problems signing in, please contact your administrator." If I click on "Learn more" I get an Internet Explorer 11 browser opened with the page. This makes me think that Outlook is opening the sign-in screen in IE 11 browser control and somehow Javascript is disabled. I am using Outlook v. 2203 (16.0.15028.20178) on Windows 11. Any ideas on how to fix this. It was working for me for more than a year. I don't have problem with other G Suite accounts where I am not asked to choose between "Organizational" and "Individual" account, but this account is important to me as it is my company account. The same happens on a brand new laptop I installed with fresh Windows 11 / Outlook v. 2203 (16.0.15028.20178). I would really appreciate any help.174KViews8likes138CommentsIntroducing Scheduling poll in Outlook!
Announcing FindTime as a native feature in Outlook! We are excited to introduce Scheduling poll, bringing the capabilities of FindTime as a native feature in Outlook. Scheduling poll is currently available to all users of Outlook on the Web and Mac. It is available to Classic Outlook for Windows users in Current Channel, Monthly Enterprise Channel, and Semi-Annual Enterprise Preview. It is now available to Classic Outlook users on the Semi-Annual Enterprise Channel (Version 2308) as of January 2024, and will be available to the Semi-Annual Extended Channel later in June 2024. Users who do not have access to Scheduling Poll yet can either switch to the Current Channel, Monthly Enterprise Channel, or Semi-Annual Enterprise Preview in Classic Outlook for Windows; or they can use Outlook on the Web to create polls. Please go here for more details on 'Scheduling poll' feature. What’s the same As we bring Scheduling poll directly to Outlook, users can expect to have a similar set of features and workflow as the existing FindTime add-in. What’s different Scheduling poll uses the same modern design and framework we use in the updated Outlook on the web and the new Outlook for Windows, making it easier to maintain and enhance for the future. Important: What is happening to the FindTime add-in? The FindTime add-in will stop working and be removed from Outlook for Windows, Web and Mac. Scheduling Poll is the replacement feature, which is built directly into Outlook clients for all users as a native feature. When this will happen: You can expect the FindTime add-in to stop working as early as December 11, 2023. We will start making the change on December 11, 2023, and expect to complete it by the end of that week. How this will affect your organization: Once the change has rolled out users will need to utilize Scheduling Poll as a replacement of the FindTime add-in. When will the new Scheduling Poll feature be available? Currently, Scheduling Poll is available to all customers worldwide for Outlook on the web and the new Mac Outlook, except for those in GCC High. It is also available to Classic Outlook for Windows users in Current Channel, Monthly Enterprise Channel, and Semi-Annual Enterprise Preview. It will become available to Classic Outlook users on the Semi-Annual Enterprise Channel in January 2024, and to the Semi-Annual Extended Channel in June 2024. What will happen to my current user experience? When your tenant gets the update, the native feature will be added to their Outlook ribbon replacing FindTime (see more details to access Scheduling Poll here). Users do not need to do anything, this change will happen automatically, and users will be able to keep creating scheduling polls as easily as before. FindTime Deprecation FAQs 1. What does the deletion of https://findtime.microsoft.com/ mean? A. This webpage provides information about how to use the FindTime add-in and given that we are replacing it with Scheduling Poll, we are deleting this page. When users try to access this page post 12/12/2022, they will be redirected to the polls dashboard - https://outlook.office.com/findtime/dashboard. The add-in itself should still function as is. It will not be deprecated until Scheduling Poll is released to all supported Outlook apps - in Outlook web, Mac and Win32. 2. What do I need to do to transition from FindTime to Scheduling Poll? A. Nothing! When Scheduling poll is rolled out to your tenant, the entry point to the FindTime Add-in will be hidden and you should see a button to open the Scheduling poll pane in the Outlook compose ribbon instead (more details here). We have made UX updates to help improve the experience. The functionality should remain the same and you should be able to create new polls just like before. 3. What happens to my existing polls? A. All the polls you created through the FindTime add-in should remain active and actionable through the voting page and the polls dashboard even if the add-in is deprecated and replaced by the Scheduling poll UI. The only thing that has changed is the way you create a poll.Solved296KViews6likes125CommentsOutlook failing to run on on Samsung Galaxy A13
We are currently trying to set up the first phones out of a new batch of Samsung Galaxy A13 - these are the first of this model which we have tried to deploy. We use Intune and several apps are installed by this as part of the deployment, including Outlook. We have found that Outlook will not work - it opens, then two or three seconds later it closes again. The following has been tried: 1) Making sure that the phones are fully patched (Android, 12 build number is SP1A.210812.016.A137FXXS1AVJ1) 3) Trying a different A13 3) Setting up the phone manually (i.e. without Intune) and installing Outlook manually None of the above made any difference. We have also tested a different recent model, the A03s, also on Android 12 (build number SP1A.210812.016.A035GXXS2BVJ2 - i.e the same version as on the A13). Works fine on that, so appears to be a model-specific issue. Anyone have any suggestions? We can't think what else to try - it looks very much like some compatibility issue between the A13 and Outlook. Thanks42KViews6likes115CommentsOutlook for Mac 2019 - Search not working :-(
Hi there New contributor - I have just upgraded Office 2016 for Mac to Office 2019 for Mac. The Spotlight Search option in Outlook no longer works - I get no results, even when I am looking at an email, and searching for a word or phrase or sender in that email ... I have downloaded the OfficeSearchRepair.app which is supposed to reindex and fix, but still not working. I am running macOS High Sierra 10.13.6 - any help appreciated - thank you.341KViews1like111CommentsMobile app Sub folder notifications
We have pushed all our users to use Outlook mobile apps on iOS and Android, however many are complaining that they have created rules on the Outlook desktop client to put emails in certain sub folders (i.e. all emails from my manager go into a sub folder) and not getting notifications. As the email is moved to the folder before it gets to the client, the mobile apps do not display a notification. As a work around I've had to set up some Flows so that if email received from a certain email address, it displays a notification. The user can then open Outlook and go to the relevant folder. Its not pretty. This seems like a basic feature, its available in the iOS and Android stock mail apps which most used before we pushed them to Outlook. Any plans on the mobile apps to have notifications for sub folders?255KViews21likes107CommentsExcessive Spam, Junk Mail from "geeksquad" email address?
Experiencing some frustration with the following, and thought to see if anyone else is having this issue and/or have found a solution. I've been getting an excessive amount of spam/junk for the last two months, and the majority of it is arriving directly in my inbox. While some of the messages do not have email addresses that I can see (and thus, I frustratingly can't add them/their domain to my spam/block list), the largest number is coming from the email address geeksquad@emailinfo.geeksquad.com This is obviously a "known" and "safe" email address for BestBuy's Geeksquad. I was reluctant to add it to my "Blocked Senders and Domains" list because I wouldn't want any legitimate BestBuy purchase/reminder/receipt emails being permanently blocked. Sadly, the number of emails haven't gotten so bad, I unfortunately ended up doing just that. What's more, I also removed the same email address from my "Safe Senders and Domains" list. Despite this, I'm still getting tons of spam from the above email address, and most is still arriving directly to my inbox. I'd be happy to just have these email redirected to my junk/spam folder at this point, but it's all becoming quit maddening and annoying. Has anyone else experienced this phenomenon and/or was able to "fix" this from happening? Thank you, and appreciate your collective insight.73KViews5likes94CommentsI need to return to my classic Outlook. I need to turn off new toggle. I can't. Help
I obviously am not computer literate but I must get back to the classic Outlook. I have had my company email for years and it has the name of our company. The directions to get from the new Outlook to the classic are confusing. Please help if you can. Thanks1.3MViews1like82CommentsOutlook.com Sync email - Unable to load these settings. Please try again later.
For over a week, I have had the message "Unable to load these settings. Please try again later." in my "Sync email" settings in Outlook.com. Is anyone else having this issue? I see this was an issue in 2022, but I am having it now. Tried different browsers and computers, still not working.14KViews8likes77CommentsAdvanced Threat Protection (ATP) is ruining Outlook.com
About a week ago, I noticed that all URLs were suddenly extremely long/obscure, and beginning with something like: https://nam02.safelinks.protection.outlook.com/?url= It destroys the URL visibility experience. I quickly realized that this was an Office 365 (E5) feature called ATP, but I'm not talking about Office 365 here but rather the consumer Outlook.com site. I need to find out if we're going to be able to disable this, and when. It's unbelievable that MS just foisted it on us, since it's not even in the vast majority of Office 365 plans! I realize that some people have been seeing it longer than one week.149KViews14likes74Commentsoutlook.live.com not showing external images in messages
I can't get outlook.live.com to show images. I'm using an ancient account -- msn.com migrated to outlook.com, if that matters. But I also have an Office 365 subscription I'm using the service in a desktop browser. Up to a few weeks ago, things were fine. But now mailing lists that I subscribe to (like Harbor Freight Tools advertisements, or The Wall Street Journal, or Redfin search matches, or ...) aren't showing images. This makes email pretty much unusable, since there's no UI to explicitly allow images for that email message. I've added the email sender to my contacts and to safe senders. The mailing list is known to Outlook in the options -- seems like that's allowed, too. When I try to search for this issue, I end up hitting answers from 2012 which describe settings and menus that aren't in my UI. How can I get images to load? Why did they break? I tried digging a bit deeper: I'm looking at a message in the browser that has blocked images. If I'm looking at the message itself, I see this HTML for one of the blocked images: <img data-imagetype="External" blockedimagesrc="https://assets.bounceexchange.com/assets/uploads/users/4035/042221/HarborFreight/tc1-155.jpg" width="155" alt="automotive" class="x_width_95" style="display:block; margin:0 auto; border:0; white-space:pre; text-align:center"> but if I view the message's original source (using three dots / view / message source) then I find this HTML for the same image: <img src="https://assets.bounceexchange.com/assets/uploads/users/4035/042221/HarborFreight/tc1-155.jpg" width="155" style="display:block;margin=:0 auto;border:0;white-space:pre;text-align:center;" alt="automotive" class="width_95"> So it's very clear that outlook.live.com is translating the HTML and blocking the image deliberately. How can I make it stop doing that?59KViews10likes73CommentsOutlook web Inbox button and others not working
As from today, the INBOX button or any other don't work; clicking on it won't take me back to the inbox view. It only happens when I open an email or conversation of that particular folder and then want to return to the Inbox or that folder's view. I have to click on another button, like DRAFTS, and then INBOX again to make it work. It happens in both Chrome and Firefox, both with latest updates. EDIT: As for 10 March the problem seems to be fixed.20KViews16likes66CommentsHow do I copy all sent emails to inbox, as I send them?
I would like to copy my sent emails into my inbox. I know how to do this manually (and slowly); how do I ensure this happens automatically every time I send an email? I don't want them to simply move into my inbox instead of my sent folder; I want to save a COPY of the email into the inbox, while still having them accessible from the sent items folder. Please assist! I have tried a couple different things, but I cannot get the "rules" function in outlook to do this correctly. When I try to make a rule for this, I can only get the sent item to move out of the sent folder into another. I have had no luck getting a COPY to save somewhere else.52KViews0likes59Comments'Update your sign-in technology before September 16th, 2024 to maintain email access'.
Hi I received this message : "The safety and security of your information is top priority for Microsoft. To help keep your account secure, Microsoft will no longer support the use of third-party email and calendar apps which ask you to sign in with only your Microsoft Account username and password. To keep you safe you will need to use a mail or calendar app which supports Microsoft’s modern authentication methods. If you do not act, your third-party email apps will no longer be able to access your Outlook.com, Hotmail or Live.com email address on September 16th". I am trying to work out how to rectify the issue but am really confused. If anyone could help I would be really grateful. My email is a live.co.uk account and I just click on the blue mail envelope to access it from my laptop/phone etc. Do I need to have an entirely new account or is there way to keep this account but update it as the email I think suggests? Many thanks in advance.169KViews1like58Comments
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