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Setting up - Advanced insights - provisioning step seems to have stalled
On initial load of advanced insights (i.e. going to https://workplaceanalytics.office.com/) as per Viva Insights setup | Microsoft Docs .... we wait for it to "do its thing" and then get to the provisioning page as per below. We happened to execute this in two tenants yesterday, more or less in parallel. In one tenant, the provisioning was minutes (not sure how long, but let's say well under 30 min). In the other tenant, we are still waiting. Screenshot below is after +24h. Obviously have tried to clear various caches, login with another insights admin account, etc. Has anyone else experienced a delay like this? What did you do to resolve it? Just wait, or did you need someone from support to go kick a virtual rack in the cloud? Thanks for sharing any tips or shared pains. GabrielOrganizational data upload error
Hi everyone, I'm running into an odd error when uploading organizational data, so I thought I'd reach out to this community to see if anyone has run into this issue before, or has any ideas how to resolve it. Highlighted in the screenshot below, I've been working with an organization to re-structure their org data file to support a very specific use case, but when we uploaded a new organizational data file, we were met with the following error: "An error occurred during processing. The cause is being investigated. When the error is resolved, this message will update accordingly." What's odd is that it's been sitting like this for just over 24 hours, and there is no error log to investigate or download. Even more frustrating, we can't initiate a new upload. Has anyone run into this issue before? Imran
Home/Analyze/Plans tabs not visible in WPA
Hello, we have completed the configuration of Workplace Analytics (licenses, roles, settings and org data upload). The Org data upload and verification have been completed successfully. Currently, from WPA level we can see only Data sources, Leader & Manger Settings and Analyst Settings. What should we do to access (see) the Home tab with reports, Analyse tab and Plans tab? The account I use has Admin, Analyst and Insight Business Leaders Roles assigned.Viva Insights roles and visualization
Dear all, In my company we started adopting viva insights and WPA lately. I was assigned roles as: Analyst, Analyst Limited, Program manager from enterprise application and Business Leader and Insights Admin from AAD. The thing is that i am not able to see in Viva Insights app in teams "My Team" and "My Organization" tabs as i should and if i try to access WPA through https://workplaceanalytics.office.com/en-us/ it goes in error. Can somebody help me with this issue? Thank you in advance! WPA error
Oops! You haven't been assigned a role in Viva Insights yet
Hello, in our orgnization we want to try and get some experience with Viva insights. Unfortunatly we are unable to make it working even if we are following the setup guide. We have: - assigned the licenses (20 over 25) and we did it some days ago. - assigned the roles to at least two users - completed all the steps in the setup wizard on the portal Anyway the two users with roles are still unable to access both advanced insights page (https://analysis.insights.viva.office.com/ ) and the Home tab like showed in the following page: https://learn.microsoft.com/en-us/viva/insights/org-team-insights/org-insights#the-home-tab About the https://analysis.insights.viva.office.com/ page We are getting the "Oops! You haven't been assigned a role in Viva Insights yet." About the https://viva.cloud.microsoft/insights page we get a 404 page. https://viva.cloud.microsoft/ can be accessed by all the users, and if we click on Inisghts, we are all able to see our own statitics. I checked all the documents I found and some forum topics, but it seems who had this problem never solder or at least never shared the solution. Any help or idea about how to solve this please?
